Terrible service. In addition the $150 pair of cleats I bought my son had a very small mark on the…read morelaces from when he tried them on and the store refused to return or exchange them for a pair that fit my son better.

The young guy who helped us was friendly and knowledgeable picking out shin guard holders for my…read moredaughter. cool shop.

I had a great experience with Daniel when purchasing my new bowling ball at Frank's Pro Shop inside…read morethe Rocklin AMF Bowling center. It's been years, but now that I'm in a retirement state of mind, I know I'll also be buying my next bowling ball from Daniel again. Thank you for your friendly good service.

Friendly and knowledgeable. The best pro shop in the area. Daniel knows what he is talking about…read moreand takes good care of his customers.

Terrible customer service. Went to return a jersey and they would not return. Never was it…read moreexplained that jerseys over a certain value wouldn't be returned. Not mentioned during original purchase or labeled on the receipt. Too expensive and poor selection. Will not return.

The fever here was not infectious. I was looking for some Giants gear representing the team's World…read moreSeries win and the selection was really shabby. The sales people were pushy. I couldn't even whisper about a purchase I was debating without someone hovering over my shoulder. Finally, if you are on any sort of budget, look for your gear elsewhere because the markups here are ridiculous. I know sports gear in general is expensive, but $14 for low-quality socks or a shot glass?

Absolutely personable, professional, caring service from Porter despite the amount of customers…read moreand he being the only cashier at the front check stand !

Service is seriously lacking. Walked into the store with an employee right by the door, instead of…read morea traditional pleasant greeting, I was given a snarling glare as if my presence interrupted her afternoon. As I walked to my desired department, I saw another employee who also did not greet me or ask if any assistance was needed as I held shoes in my hand. Rather than say hello, he walked behind me (narrow aisle) and into the employees only area twice without saying a single word. I sought out a third employee to help me with grabbing a pair of shoes from the back. Her tone and body language made it seem as though she was above helping customers and was frustrated that I asked her for help. Her tone was extremely short and snappy when I asked for a two different sizes to try on. Needless to say I didn't buy the shoes after she handed me the item to try on and walked away.

Promotion gift for the 6th grader. She wants a Jordan. Honor roll... keep that up, we'll get…read moreanother Jordan but I won't give you my mercedes though. Spacious, very friendly store manager. I like this store. Sunrise mall is hardly crowded, hence, it's peaceful to shop... the management of this mall could give this place a boost to bring in the crowd like it is at the galleria.

Underaged store you can always find deals hear and the staff are hella chill most definitely coming…read moreback to shop

I'm clearing out a house of a late uncle... he has a lot of sports equipment. I thought I might be…read moreable to sell some stuff here, so I dropped by. Wow! They have a LOT of sports equipment! You name it, they've got it. I was overwhelmed with the selection they had... which is GREAT if you want to buy something, not quite as great if you want to sell something because they're in a position to be (and actually, at this point, MUST be) pretty picky about what they buy for resale. Obviously, they're not going to want to shell out $$ for something they don't think they can sell relatively quickly at a profit, so it's definitely a supply and demand kind of thing. Makes sense. If I was in the market to buy something, I'd definitely drop by.

I drove all the way from Davis and I'm so glad I did! I recently started playing soccer again and…read moreneeded a full set of gear. Play it Again Sports had everything I was looking for at such affordable prices. I found an amazing pair of cleats for just $13 and a pair of shin guards for $3! The selection is huge and I love how the store is organized by sport as it made everything super easy to find. Tons of great options for all levels of athletes. Highly recommend checking it out!

Had to make a quick stop at Big 5 to buy something in a hurry. Staff with a name of Fynn was very…read morehelpful, he immediately guided us and offered access to the fitting room. Store is very clean and organized. My son was able to try on and change quickly, and we were in and out within five minutes. Everything went smoothly and efficiently. Great customer service.

Customer service me and my daughter came into the store to get some rafts the guy at the counter…read morewas nice greeted us but kept staring at us then some older white man came from The back to the front and was also staring never asked how we were but kept looking at us then there was a black boy bouncing a ball in the back who worked there and he just looked at us crazy never said hi either my items were already at the counter because it was a big box my daughter was buying water shoes and it was just weird and very unprofessional all black people dont steal I actually had my city of Sacramento shirt on mind you I just got off of work when we left the older white dude walks out just looking at us very weird could of said bye as hard as he was looking very bad experience I will never go back there again

Very well stocked! Friendly, helpful and courteous sales personnel especially Marcel the manager…read moreand cashier Melanie! Location is right across KP Int'l on Folsom but be aware, lots of trees hide the sign to the store!

Easy one here. Went in last week to buy a couple items for my wife's bday... no one in the store…read moreexcept for the register person. Grab a couple items totaling around 65 bucks, cashier is very friendly and cool. Turns out the back massager thing I bought was broken ($49.99 listed on the box) and the gloves I grabbed she already had stashed at her gym ($14.99). Didn't really anticipate issues (I should have assumed their items are broken I guess) so the receipt was discarded. Didn't think anything of it since every store ever will give you store credit if you don't have the actual paper receipt. Nope... wife goes to return the gifts for store credit and see if there's anything in there she wants with the 65ish dollars I paid. They give her a gift card with $29.00 on it... called them and apparently if you return anything w/o a receipt the items automatically revert to the LOWEST sale price they've EVER had on that item so #1 the (broken) massager is marked up like crazy and #2 they literally have the items on their floor that show the price point they're currently marked at that particular location. Bought the stuff less than a week ago, main item was broken, zero attempt at customer service... 35 bucks isn't going to ruin anyone but the principal of thing is a killer for me especially considering brick and mortar retail is dying and Big 5 is already fully outclassed by Dicks and wayyy out-convenienced by Amazon. I already felt like I was doing them a favor by not utilizing those other options.... TLDR - worst return policy ever (and one i've literally never seen anywhere else), not helping your company survive

I had brought my mom earlier this year to get Shoes in elk Grove, California out of Fleet feet. My…read moremom is a fragile, diabetic and geriatric, and I noticed that she had really worn through the shoes so while shopping in Folsom, I spotted a fleet feet on my map And told her I was buying her a new pair of the shoes they fit her for earlier this year, the neuropathy and her feet is pretty bad. I told my mom I'd have them look up her measurements and we would get the same shoes we got before. This was the first fleet feet. I've been in that had more employees than customers, but after my experience, I completely understand. I went in and I ask a gentleman in a navy sweatshirt. I believe his name was Justin, but I was so upset when I left. I'm not quite sure if his name was Justin. He was a young kid under 25 with a navy shirt on. I ask him if he would look up my mother's account by her phone number. He said they only do email but he would try the name we went back-and-forth a lot. We tried my name, etc. I finally said let me go out to the car and get my mom's email address as she was waiting in the car for the shoes before I could do so the gentleman says to me that the computers between the fleet fees are not linked so it wouldn't matter unless I bought the shoes there which I found odd because I've gone to other fleet feet and they've been able to find my account so I could get the exact model of shoe that I had purchased before At this point, Mr. Navy man was finding this pretty freaking amusing and I was not. I said look I just like to buy my mother a pair of shoes and I'm sure there's something that can be done to figure out which shoes she had before they were either unwilling or unprepared to help with this situation which could've been as simple as calling up the elk Grove fleet fee to find this information so that the owner of this fleet feet could make a sale because I was ready to purchase a pair of shoes. Not only was the boy and his friends also working in the store finding this incredibly amusing I am not. I am sorry for the owner of the store because not only will I tell others about the store. I will never go into the store again and I have already contacted fleet feed corporate to let them know about my experience This store seem to be stocked with a lot of young people with no oversight and again I found it very odd that there were so many readily available employees as usually a fleet fee on the weekend is not for the faint of heart. There are usually so many customers in there, but I get why they were not in the store given my experience I was given the card for a manager named Rachel, but at this point, it doesn't matter because I would never step foot in the store again

This was my first time visiting Fleet Feet per my physical therapist's recommendation. I have been…read moredealing with flat feet and, the navicular, heal and back pain that comes along with it. My only regret is that I did not visit sooner. The store is impeccable in terms of cleanliness. We were greeted as soon as we walked in. Justin was amazing, he gave me his full attention and listened intently to all the details of my issues. He chose a few brands and styles of shoes that he felt would help me. At the end of the day I settled on a pair of Brooks Glycerin GTS22s. Wearing these shoes around the store was a huge difference in comfort and support. My teenage daughter has over pronation of her ankles (they roll inward) and Justin helped us choose a pair of Super Feet inserts that will help provide support in her other non supportive shoes. I highly recommend fleet feet to everyone, foot pain or not. A heartfelt thanks to Justin for all his help and kindness today.

We were in the area and had some time so we wandered into Dick's Sporting Goods to browse…read more You can find just about anything sports related. They offer sports equipment and clothing! If you're adventurous, they have outdoorsy equipment! Kayaks to camping equipment! There's fishing to hiking as well. Wake boards to life vests. There's shoes for all! All types of sports shoes. Basketball, baseball, golfing, hiking, and much more! Their clothing lines are from big names like NorthFace to Nike! Men's and women's. They offer wellness products, too. They have supplements to energy drinks. They even have a fan shop area of all different sports! You can shop by teams! They have shirts and hats! If you're in need of a workout outfit, they have that, too! Overall, a big box store for the sports fans! You don't have to be athletic to shop here. They have nice quality brands. Yes, it's pricey. Check out their sale items. Oh heck! Check out clearance items for a deal! Employees were outgoing and friendly.

My hairdresser is near Dick's so I occasionally pop in when I am there. It is located in the…read moreWillow Creek Shopping Center in Folsom. I will say the store is always packed with inventory. And the selection is great. Trendy AND a large variety of items too. Including sports equipment for every recreational activity! Very nice layout. Organized. Clean. Bright lighting. Service A-plus. There has not been one visit where someone has not come up to me and asked if I needed help. That in itself is impressive. Unless there is a sale going on things are pricey in my opinion. But as they say you get what you pay for. I did buy a pair of Hoka walking shoes last year and they have held up wonderfully and are so comfortable. All in all, I highly recommend Dick's Sporting Goods for having plenty of inventory and wonderful service. They definitely have you covered.