I got married this summer on the Sunshine Coast and decided to go with Gibsons Party Rental for our…read moreguest's ceremony seats (despite the fact that they were more expensive than others I found elsewhere), our arch, and a cupcake tower. This business' communication varied from okay to barely acceptable; at times it was very difficult to get ahold of them on the phone or via email. They did not offer us a contract to sign (as most rental companies will), but rather demanded a BLANK visa slip be signed as the "damage deposit." When we expressed discomfort with this arrangement we were given a whole lot of unnecessary attitude. When Gibsons Party Rental delivered the chairs etc to our ceremony site, they sat by while my friends unloaded everything from the company's truck (and later re-loaded it)... We didn't expect them to help set up, but we did expect they would be loading and unloading the rental items themselves. The chairs and other rental items were lovely - no complaints. But their customer service leaves much to be desired and I would not recommend Gibsons Party Rental to anyone for that reason alone.

WE rented all the wedding supplies including the marquis from Gibsons Party Rentals. (approximate…read morecost, $5,000.) Sadly, they are the only game in town. The owner, Patricia is in the wrong business. She is cranky, uncooperative, mean spirited and annoyed both my daughter (the bride) as well as myself repeatedly. She frequently does not return phone calls, is abrupt and generally unpleasant. They demand to have your credit card details written on their documents in full including expiration date and code on the reverse of the card, this is a breach of privacy and despite the fact I objected remained on the document. The lights did not work in the marquis but there was no follow up from GPS....finally a guest climbed up the pole to turn them on. Lousy experience, would never use them again.

Absolutely disgusted with this company. Bailed on providing the rental equipment I booked 4 months…read moreago, 2 months before our wedding!!! Now we have to scramble and try and piece everything we had booked with her with another company. This company is NOT reliable in any way shape or form. DO NOT BOOK! She will leave you screwed and won't even bat an eye! Totally unprofessional and cowardly!

Simply the best party rentals and decorators on Vancouver Island.read more

Pedersen's.... is awesome…read more As an event planner, I constantly have to rent event equipment (tables, chairs, etc.) and Pedersen's is my go to spot. They have everything from tables, bar furniture, ice caddies and more. I've rented from them a few weeks in advance and a few days before a party, and they've always been able to supply equipment. Besides having an extensive catalogue, their staff are so helpful and kind. Between the customer service managers and the delivery team, everyone I've come into contact with has been a pleasure to work with. Why rent from another place when Pedersen's has it all?!

From the owner: Pedersen's Event Rentals specializes in exceptional quality party and event supplies for all kinds…read moreof celebrations. We rent items such as tables, chairs, dishes, glasses and table linens. We have a large showroom with most of our items on display and we encourage you to come in to take a look."