This Gerber location is the epitome of what good customer service is all about! I have used them…read moremany times before and was always pleased. The most recent time (February 2026), they outdid themselves! What was a very unsettling experience for me (the car accident) was made so much easier by their caring staff - every single employee I was in contact with was helpful and considerate. And my vehicle looks great- both inside and out!

A local car wash destroyed my new car in 2020! Gerber's fought with the insurance companies and got…read moremy car fixed for a reasonable price!

Without exaggerating, I reached out to 12 local auto body shops for a simple repair - to replace my…read morefront bumper that was rusting. Cash price, no insurance. Not only did Classic Automotive respond, but they did so in a timely manner, with a great price and were incredibly accommodating of my schedule. Special thanks to Aimee for her help and a friendly attitude throughout. They did a great job with the repair as well!

service quality value…read more All of the above are excellent. You can't find any better! And the office is beautiful as are all of the people from owner to office staff to fantastic mechanics. They talk to you, they explain, they want you to understand, and they will guide you through any difficulties. With gratude for all that you do, Ethel and Bob, Mars, PA

I am unsure why you'd take a vehicle here. Everything we had completed for repairs was done at…read morebelow a mediocre level. Taping off things? Unheard of. Block sanding, who does that. Assembly and putting bolts and pins back in, optional. And spraying paint, you're better off having a two year old spray with a rattle can. I wish I could attach pictures to show how our bumper was put on. They cut tabs off another bumper and used sheet metal screws to screw the tabs to the new one.

Excellent craftsmanship, high quality work. Our dinged up and scratched car came out good as new or…read moremaybe even better. Top-notch customer service.

The worst there is in Pittsburgh. Overpriced, delayed work, false promises, your car will be…read morehanded over with the old parts left inside your car, they will not clean your car of all the paint dust, and some repairs won't be done. They don't meet deadlines and they don't finish their work. Theeen!, they will tell you not to wash the car for one month so you drive around in the winter with that salt on your car for the whole month, something that no experts in the car repairs have ever heard of. You drive around inhaling all the dust from whatever it is they were grinding if I may put it politely..its allover your starring wheel, vents! seats! You smell death while driving your brand new car that had just a small dent that took them 29 days to fix @ a price of 7k!.. I hope you are all good readers. Will never forget this experience. Ooh! and the rudeness! Insurance companies should look into this business carefully before they lose all their customers.

I hate that they've been bought out. However, they are still my go to. They do a good job and I…read morerecommend them.

I honestly can't say enough of this business Mike went above and beyond my expectations on my car…read moreand took the time to explain he truly cares about his customers they aren't a garage that will try to blow smoke they truly do things right and they are one of the last good honest true car shops around im so blessed to of found Barckhoffs and mike I can't thank you guys enough you'll have a customer with me for life! Thank you my car looks beautiful!!!

Don't Do it! Paid extra over the insurance to have my front bumper painted and a detail while they…read morefixed the damage to the rear of my car. Front bumper had an orange peel finish, there is still dried wax wedged into the body crevices and my trunk doesn't close in alignment with the body allowing water and soap from a car wash to get into the rubber seal draining out on the bumper. The back bumper has spots that were not painted at all, just clear coat. I have asked about all of these things and this is what I was told. Did the orange peel on the front bumper intentionally to protect it better, bald spots on the back bumper because it wasn't a part of the original accident so they didn't paint it (the rear panel, back bumper and trunk were hit twice in a parking lot) there were not any spots without paint when I left the car with them. I took the car to a reputable body shop (Baldinger's Auto Body in Rochester) to have the trunk alignment fixed and was told it was not just an adjustment. The owner called me and said it could cost several hundred dollars to straighten. I called Barckhoffs Auto Body and told them where the car was and what I was being told (the trunk was a huge concern for me when I took the car to Barckhoffs and we discussed it at lengths) the response was, it is supposed to be that way. Not one time have they taken any responsibility for the crappy work. I am done with them, but don't take something to them that should be an easy thing because it won't be if you care about quality you will NOT be happy at all. I strongly recommend you head over the Baldinger's and get what you pay for not what Barckhoffs decides you should have. Update: Since posting this Barckhoff's has reached out and offered to try to make the trunk right. Following my own advice... Don't do it!

I own a 2018 Jaguar XE 25t R Sport, which was hit by someone in a Giant Eagle parking lot. There…read morewas NO note, and my police report did not result in identification of the offender. So I filed a claim with my insurance and selected Precision Auto Works for repairs. Precision gave me a same-day estimate, worked with my insurance, and scheduled a repair at my convenience. Precision's estimate was ~$200 more than my (virtual) insurance estimate but I only paid my deductible and Precision sorted the difference out with my insurer. No problem! 3 days after dropping off my car, it was fixed, washed, and waxed. It looks just like new! I've attached photos for reference.

These guys do awesome paint work & body work!…read more I've needed to take my cars in a few times (more thank once) because of damage. The work has always been completed on time, and the paint quality has been amazing. As car dealerships continue to consolidate it's becoming harder and harder to find high-quality repair facilities in our area. These guys are one of the best kept secrets (in my opinion) when it comes to bodywork. I'll edit this review with before and after photos following an appointment I have scheduled next week.

The owner Mark, does great work. After repairing my quarter panel (hit by pat bus) I couldn't even…read moretell it was ever damaged. He completed the repairs in a timely manner. And was able to stay in the insurance company's estimate. will definitely recommend him to anyone looking for a good body shop.

I did some damage to my front end in June, and I needed an autobody shop close to where I live in…read moreNew Ken. Not knowing anything about where to go I told my insurance to tow to Deer Lakes Autobody. The owner (Mark) was very polite each time I called and finished my car in about 9 days. The car needed some new front panels, tire, light, new suspension, and alignment. I was pleased when I picked up my car. You would never know I had work done. He even washed it and fixed my broken vizor. My insurance wanted to send my car to one of their shops in Butler or Indiana to have the work guaranteed, but Mark said he guarantees his work for as long as I own the car. Overall I was very pleased with my experience. I recommend Deer Lakes Autobody.

I took my car there after it was rear ended. I've never been in an accident requiring repairs…read more They call me to come pick it up, when I arrive a mechanic tells me there was a rusted part they didn't replace, but it will cause the check engine light to come on. Frank the owner said no, reassuring me they sprayed lubricant on it, it'll be fine. The very NEXT day, take the truck and family to a kid's competition, the check engine light comes on before we even make it there. Thank god I have AAA. Call frank again on Monday morning. He literally tried to tell me, check engine lights come on all the time. Like I'm stupid. I've never had one problem with this vehicle until the accident. It's a 2016 with 60k. He says I need to bring it in so HE can look at the error code. His mechanic said this was going to happen right in front of the owner. The owner reset the codes without showing me what the error code was, and just tells me I should drive it for the couple days to see if it comes on again. They put it back together knowing there were faulty parts and sent me on my way. If it wasn't for the mechanic being honest and spewing verbal diarrhea about the faulty parts on my vehicle I never would have known that they were fully aware when I left, my check engine light would come on, but at that point they say it's my responsibility to have it fixed. The owner tried to say on the phone it was my gas cap, lol. My car doesn't even have a gas cap. Frank said if it comes on we'll take to ford, or just put a f@&$!?; riser on it. Then the owner packed up his error reader and walked away from me, leaving me in the street with my truck and said nothing. Real business owners try to fix their mistakes, not this guy. So if you want to be treated like dirt when you try to get your car fixed, COMPLETELY, after an accident, this is your spot. The owner treats you like an ignorant liar. Like I want to have to figure out why my truck came out of their shop with more problems than it did when I dropped it off. I just want my truck back in one piece without having to tow it, drive around with check engine lights, or not be treated like dirt when you are the victim of an accident. The mechanic told me it would happen, it did, now Frank acts like it wasn't their responsibility. If you they put a broken caliper back on my truck, and said mmmm be careful your brakes might fail, and they fail the very next day. it would be the same thing.

We hit a deer, and Frank Schrim did the auto body work on our vehicle. The car looks absolutely…read morefabulous. Frank is both professional and a great guy. Highly recommend!!!!