They had great prices, lower than prices at other Enterprise locations & lower when compared to…read moreother brands, though I'm sure this is subject to the market conditions at the time of rental. Regardless, I found the service outstanding at the FtW 7th street location when I picked up the car and when I returned it several days later. While the Enterprise airport locations are open late, airport rentals tend to be more expensive when compared to other locations as the prices include airport fees. Also, a local must have a credit card to rent at airports but can use debit cards, with some additional paperwork, at all other DFW locations (my additional paperwork consisted of proof of my monthly socsec payments which took 30 seconds to get online & my most recent electricity bill which I also quickly obtained online). However, non airport locations in the DFW area have more limited hours, typically 7:30-6:00 on weekdays, & on weekends, most close while some are open for a few hours each day and some are open only for a few hours on Saturdays. Also, some locations allow after hour drop offs while others don't. To pick up the rental car, I took the Amtrak train, which was running late, into FtW. Though non airport DFW Enterprise locations close at 6:00, their last reservation spots are also at 6:00. As the train ran late, I was running really late; consequently, I took an Uber rather than public transpo; even so, I arrived about 6:20. I was frantic. I expected to find the door locked as I had recently at the Dallas location on Central at 6:03, but the door was open, & they were happy to rent a car to me. There was actually another customer who came in after me, & they were most pleasant with him as well. A couple of cars were also returned during this time, & the employees were also gracious & pleasant with these customers. When I was supposed to return the rental car, I underestimated traffic; consequently, the earliest I'd arrive was 6:40. I tried to call the store 2 or 3 times while I was renting the car, including when I saw how late I was going to be in returning it. If you call before 6:00, you may be put on hold for a long time, but you will be able to talk with someone by holding or by calling back, but if you call after 6:00, even if it's only by 1 or 2 minutes & even if employees sre still working, you will not reach anyone. While the employees worked late when I picked up the car, I didn't figure that they worked late every night. So, I knew they would not be there when I arrived, but at that point, I was so close that I decided to keep trying, & I'm so glad I did I also had to stop & get fuel so I wouldn't be charged for it. While I already thought they'd be closed when I arrived, I hurried getting gas just in case. Regardless, I didn't arrive until almost 6:50, & I couldn't believe they were still there & happy to see me. They quickly checked me in, & at 7:00 when I departed, they were still on the job, helping customers well past closing & doing so very graciously, very nicely, very pleasantly. I really enjoyed visiting with them while we conducted business. While the Dallas Oak Cliff location has very nice employees, esp a female supervisor who will go well beyond the call of duty to help you, I'd never before seen employees who are so charming & so nice & who act like they are so happy to help when customers arrive late even though such has caused them to work late. Not only was this the best Enterprise experience that I've ever had, & I've had many of them, it was the best experience I've ever had with a car rental company!!! I'd recommend the FtW 7th street location to anyone & everyone!!!

Our experience with Enterprise was extremely disappointing from start to finish. We were given a…read morerental vehicle with completely non-working tail lights, which is a serious safety issue and should never have been rented out. After spending time on the phone with customer service, we were told the issue would be resolved. Instead, when we arrived at the location, we were offered a damaged truck that didn't even have A/C vents in the back, despite the staff knowing we were traveling with children in the middle of summer. To make matters worse, the rental manager, Tajae White, gave us a truck with expired license plates. It's unbelievable that a rental company would send customers out in a vehicle that isn't properly maintained or up to date. The entire process was nothing but a runaround. We expected safe, reliable transportation and basic customer service, but instead dealt with unsafe vehicles, poor communication, and a complete lack of concern for our family's comfort and safety. I cannot recommend this Enterprise location based on our experience. I would give a negative star if possible.

I have been using this place for years now and have only great things to say about it…read more The place is conveniently located right off 820 and Haltom road. It is at the top of the hill with parking for cars and they also have Penske trucks to rent out. Teri, the manager, is one of the sweetest people you may ever meet. Always smiles and ready to help and she will do anything she can to help you. The facility is always clean and well maintained and the trucks that she rents are always at top notch condition. Different sizes of units available and they also have outside RV parking covered and uncovered. The prices are compatible and the service is awesome so what else can I say that will make it easy to understand that this location is great. Call Teri at Aloha storage for all of your storage needs and for truck rental too (Penske) and you'll be happy that you chose them. Highly recommended and I will definitely will continue to use their services for years to come.

Terri is an amazing person! I had the very best service... She was more than accommodating. I loved…read moreusing aloha storage. Thank you SO much! I would highly recommend using Aloha Self Storage.

Wow this location is my favorite that I've ever been to! Super easy transaction for purchasing…read moreboxes and they even had three people load my van for me ! The employees were all incredibly nice- above and beyond! We will definitely be back - they even built my daughter a a piggy bank !

My husband and I had an INCREDIBLE experience at this U-HAUL location. We are preparing for an…read moreupcoming move and did not have a large enough car to load the boxes we needed. We tried to order them online and have them delivered but the website / app were not working. We explained this to Jennifer at this location, and she delivered the boxes herself that night (no charge). She had such a great attitude, and even carried a heavy stack of six garment boxes up 3 flights of stairs herself . This type of extraordinary service is so rare these days that she deserves 100 STARS! Jennifer - thank you so very much! Words can not express our gratitude to you!

Sunday morning and we are renting a U-Haul and the two women at the front desk were very rude and…read moreobnoxious. Hateful, horrible customer service. If I could give zero stars, I would.

Didn't have the blankets or dolly I ordered, the worker was on the phone with his bank and could…read morenot care less to try and help... I'd find another place

Michelle is amazing. She is the absolute best! I would definitely recommend the Public Storage at…read more5600 Bryant Irvin, Fort Worth. She was friendly, professional, and so helpful in selecting a storage unit. She goes above and beyond! Melinda M

Extremely professional thorough patient and informative staff . Clean and well maintained . I give…read moremy overall experience 5 stars ! Highly recommend this storage facility

I cannot say enough good things about this company. They are a relatively new company that has the…read morecan do attitude. They want your business and they work to earn it. All the equipment is new so down time is minimal. People there are friendly and welcoming, if they don't know the answer to a question they will research it and get you an answer. All around a positive experience from start to finish.

I came here twice attempting to rent a plate compactor for a charity event to build a court yard…read morefor mentally ill children.on the first try I was denied and told to go online and fill out a credit card verification form. We did that and provided a copy of the driver's license.it still wasn't good enough and we did not get the tool.did not live up to their name ez tool rental.horribke customer service

I rented a truck to test for my CDL. I thought the price was more than fair compared to some of the…read moreother companies. I got nervous with testing and they were all personable and helped me to relax. I would recommend these guys to anyone.

CDL Connection helped me prepare for my test. I passed on the first try. Instructors give you one…read moreon one training. I highly recommend them if you want your CDL