"I have been a loyal customer here for 3 years, but I will never return. I went in for a simple oil…read morechange and tire rotation, but was upsold on a coolant flush. Not only did they fail to rotate my tires (which I had marked beforehand to verify), but they botched the coolant flush so badly that my car overheated into the Red Zone three days later. They left air in the cooling system, causing my heater to fail and my engine to spike to dangerous temperatures. When I returned for a refund, they tried to deflect blame by claiming my car had a 'leak'--despite the car running perfectly for years until they touched it. Furthermore, they completely ignored the fact that my front brakes are shaking and grinding, choosing to push a 'cloggy coolant' upsell instead of addressing a major safety issue. I was eventually refunded, but only after standing my ground. If you are a woman or a loyal customer, be warned: they are now prioritizing sales quotas over honest work and vehicle safety. Take your car elsewhere."

Its always easy for me to make an appointment and the staff is always very friendly. They call you…read moreif any situation arrises to let you know and ask your input on what should or should not be done. Work is always done when promised as well. I appreciate the people at Black's Tire in downtown Conway.

I drove all the way to Conway from Little River to find out they don't have the tires they said…read morethey had for me.

Really can't say enough good things about this place I recommend them every chance I can ESPECIALLY…read moreto those that don't know a thing about cars (because same). Every time I took in my car I'd tell them what was going one, they would check it out, give me a call explaining (in words I can understand) a run down of what's wrong, including prices as well as an honest opinion of how necessary/severe each repair is (it was an older car so it wasn't worth fixing every little thing). They even popped the hood once after a pricey repair to show me exactly what was going on and what they replaced compared to what I had. Questions are always met with honest, understandable, reliable answers. So grateful to have found them! Highly highly highly recommend!

A good friend of mine has a 2004 Explorer that had a lot of issues, including 4 worn tires, an oil…read moreleak, a bad front wheel bearing, and some other suspension issues. I arranged for her to bring her vehicle to Firestone in Conway, SC, and it was scheduled with Eric Miller. I explained to Eric that my friend has some mobility issues and Eric stepped up and had his mechanic put in some late night and early morning hours to get my friend's vehicle back to her with minimal inconvenience. My friend was so pleased with the work that she was literally in tears. It no longer smells of burnt oil, it handles like new with none of the noises that used to emanate from the front of the vehicle while navigating turns, and it's so much quieter with the much needed new tires. Both me and my friend could not be any more pleased, and I want to personally thank Eric for going above and beyond to accommodate my friend, and giving her back a vehicle that is finally once again safe to drive on wet or dry roads.

Great customer service at Firestone been a customer for 20+ years. Would recommend family and…read morefriends. Thanks Firestone for excellent service.

Visited here today. Spoke with both the Manager, and Area Manager. I received service that was 2nd…read moreto none. The price/value hit perfectly with my budget. These guys all work hard, and I felt as if I was a valued customer. They had me in and out in less than 15 minutes. Extremely thorough. I always see them out on 501 drawing business. Who else would stand out there in the blazing heat, but for a business who really cares? Another note of interest, your visit here will show up on a Carfax report, which is very meaningful for someone wanting better resale value on their vehicle. A Carmax report also archives all your care you invest in your car. Visit here. These guys are all well trained and phenomenal. Bill is the Area Manager. A very experienced man in this field.

Pam R. I met Asher leaving his business cards at a local…read moreFedEx packaging store. I didn't use him because I already had a mobile mechanic. Well, a year later I needed my little SUV serviced and I called and Asher sent Brett to my home, boy he was so good explaining what was wrong and what he was going to do, well my little SUV has almost 200,000 thousand miles on it and it rides like its brand new. Thank You, Brett, you're the best.

I went there to check about a tire and spoke with Zeb. He confirmed to me what a dealer had told…read moreme regarding a tire. He was extremely informative and professional and though I didn't get the tire from him, I would definitely recommend him and this location (on Waccamaw near the bowling alley) for any service! Thumbs up to Zeb for his professionalism and great customer service.

Mavis was great! Super friendly staff and mechanics. They made sure my brakes were good to go for…read moremy travel back home. Definitely would recommend their services.

Went here on Tuesday July 7th 2026 to stop by and check the place out. Needed this because I had a…read morelittle fender bender and unfortunately got into an accident over the weekend. But I'm here and okay. Also we are from NY, and moved to the area a year ago and haven't used body shops yet. Location is key because this shop is near bjs. Also chose this one because they are in business long, and are certified in all different mechanics. Anyways walked in here with my dad, and both the female and male who was the owner, were very nice and answered my dads questions. The reason why we didn't ultimately bring the car here is because of an insurance issue, as progressive didn't list them after we filed our claim and wanted an estimate which involved a vehicle inspection in which we did for the claim. Despite their website saying that they accept most insurances. But doesn't rule them out completely, maybe well use them for non insurance work if needed or for something else!

I have been a customer of Paramount Auto since moving to Myrtle Beach 3 years ago. From the moment…read moreI arrive, the staff is friendly, professional, and honest about the work that needs to be done. They take the time to explain the repairs and provide a fair estimate. The quality of the work is always outstanding. It's refreshing to find a repair shop that values customer service, integrity, and attention to detail. I highly recommend Paramount Auto to anyone looking for reliable and trustworthy auto repair services. Thank you for always making the entire process stress-free and efficient!

From the communication from the dispatcher to Pete's arrival for pick up the service was so…read morerefreshing knowing that this is not just a job but he actually cared about my property. Its refreshing knowing there are good people out there. Thank you again Pete! 1000% recommended for your towing needs!

I encountered a measure of professionalism that I have not seen in a very long time. I was…read moreunexpectedly having problems with my car. I needed to get it towed in a certain timeframe for repair purposes.I explained this to Pete at Rapid Transit Towing. He said that his vehicles were assisting other Customers. However, knowing how important it was to me to get my car towed quickly, rather than have me wait and miss my timeline to get it to a dealership for repair, he recommended another towing company to accommodate my needs. In image where most people think someone cares only about the Almighty dollar, Pete/Rapid Transition Towing proves the Customer comes first. Thank you! Tim B.

They Absolutely SUCK.....do you agree? I have a 2005 F-250, 6.0 diesel. It was running perfectly…read morefine, Zero Issues, it cranked up perfectly fine, i drive about 40 feet and it just shuts off, turns over fine but Zero fire or ignition. Speedily, Dart comes to recue with a Tow. They put the most elaborate diagnostic machine i have ever seen on it. The desk guy tells me, "We THINK its the High pressure oil valve." Oh no, i think, that's inside the engine. I should have said NO, i can't let you partially disassemble an engine on "we think" but i didn't cause i was leaving in 3 days for 4 months. Gave them permission, took about 9 hrs to disassemble and find out , Nope, that's not the problem. Asked permission to drain oil to check for contaminents, came back an hour later with, "Yes, you have metal in your oil, engine is shot, minimum of $35,000.00 for a new engine" I said, are you crazy, i ain't spending that. I got the guy directly behind them to tow to his shop, Twisted Wrench. A week later, he says, Yep, engine is shot. Finally got them to deliver my truck to my house, Twisted Wrench double charged me for the tow cause he was trying to steal at a cheep cheep price from me. I GOT a true diesel mechanic to fix it. ONCE he put back together the disassembled engine Dart left me with, he fixed it. He said, with those trucks, it's usually 4 things that go wrong 1) Low pressure oil valve 2) High pressure oil valve and i forget the other 2 things. All mine was, the $75 OEM low pressure valve and because my truck is lifted, that valve is right in front of your face. WHY THE HECK didn't Dart try a $75 part 1st....Stupid and Retarded if you ask me. By them missing the $75 part, they charged me almost $1,300.00 and left me with a partially disabled engiine that cost me lots to reassemble. I wouldn't recommend them to Anyone!!!! I asked the desk guy for a refund, he asked the owner, He replied NO! For Dart services I would recommend NO!!!!

They are one of the WORST automotive repair companies in this area and ALL surrounding. The don't…read moreperform good work, they outrageously rip you off, they close the business earlier when they know you are coming to pitch up your car, etc. I would GENUINELY recommend to EVERYONE NOT TO TAKE YOUR VEHICLES TO THIS AWFUL COMPANY!!!!