They were quick to answer our call and did a thorough job. They cleaned everything before they…read moreleft. Tim did a great job and it's nice to see the second generation mastering the business.

Very happy with these guys. Timely service, Great…read morecommunication and very good quality work. I was impressed with my interaction with everyone from the estimator, office staff and project manager. Especially loved Yuri and Tim! Every time I had a question they answered it. If you have a need on water damage restoration or fire damage restoration, these are your guys in San Antonio area.

He is the worst!!!! Took a lot of $ from my husband and never even began the work. On top of doing…read morethat my husband had just lost his 14yr old daughter to cancer and not 1 heart felt moment from Marcelino. He even called the cops on me for showing up at my own house to check on the work that was not getting done. He has scammed more than 15 people that I know of. He is the worst there could ever be. He uses address that are abandoned. Trust me I've checked every 1 of them out. If anybody has been a victim or have information on Marcelino please contact me. I do have other people getting together to take legal action who were also victims. Please contact me. We were also in this same situation. I'm trying to get whoever I can get together. Plz email me tracyloyola0401@yahoo.com. Or contact me directly.plz

Mark is great. He was courteous, quick, and clean. Explained why I had the problem, gave solutions…read moreto ensure the cracks wouldn't return anytime soon, and showed me how to do texture so I could DIY. Definitely using this company again!!!!

Had an incident with some water damage I called drysmart/buildsmart based on 1 review that was 5…read morestars they came sameday had fans and humidifiers set up said it would take 3-7 days to dry out came on day 7 I think I waited 1 week for the to come out with the buildsmart end of the business and fixed m bathroom and kitchen in 2 days. If I had any issue it was lack of communication after the fans were placed but to be fair they did say 3 to 7 days and I did start calling on day 5 so maybe that's my issue and not an everybody thing great work done quickly and efficiently all you can ask for !!!

Jason was so helpful walking me through his observation, though I had not even offered for them to…read moredo the job.

We had an antique table needing a swing out hinge repaired, and another table needed legs replaced…read moreand stained to match. All excellent work.

superior craftsman, recently restored our old wooden kitchen table which after 20 old years we…read moredecided to refinish and put back in dining room. the large rectangular table just did not fit. so we had Norseman do its thing. a couple of before & after shots. these guys are true professionals. the table was not quite yet an antique but the quality of finished product was worth it.

We spent more than $35,000 with JC Enriquez within just a few months, including over $4,000 for…read morefour new toilet installations and more than $30,000 for a bathroom remodel caused by a plumbing issue. The remodel took over six weeks, and during that time we were displaced from our bedroom and had to move into a spare room upstairs. Recently, I noticed the caulk around the bathtub seal was coming up. It took more than two weeks for someone to come out, and the repair itself took only about five minutes. Instead of handling it as a courtesy, I was told the work had been installed in January 2024, the warranty was only for two years, and I was a few months outside the warranty period, so technically I should be charged got a $150 service call. While he were here, one of the toilets they had installed also needed a very minor adjustment inside the tank. Again, I was told I was just outside the warranty period and would have to pay over $150 for a service call for what was essentially a two-minute fix. I understand that labor is not free, and I respect that service companies have to charge for their time. However, after spending nearly $40,000 with this company, I expected at least a little courtesy and goodwill for such small, quick adjustments. Instead, I was met with a rude attitude and a complete unwillingness to help unless I paid another service charge. My biggest issue is not just the warranty cutoff. It is the lack of professionalism, courtesy, and customer care after we spent so much money with them. The experience felt very transactional: take the money, then refuse to stand behind the work in any reasonable way once the big project was done. Based on our experience, I would not use this company again, and I would strongly encourage others to be cautious. Get every warranty term in writing, keep all documentation, and be prepared for them to request proof and charge service fees even for very minor issues. Or just avoid them all together and don't do business with them. Buyer beware.

The Force is strong with J.C. Enriquez Plumbing!…read more Seth (clearly a Jedi Master) and his hobbit-sized apprentice came to the rescue when my water heater gave up like a stormtrooper in a blaster fight. They replaced it fast and installed a NuoH2O no-salt softener--because San Antonio water is harder than carbonite. They gave me the right info from the start, showed up on time, and worked like true pros. Now my water flows smoother than the Millennium Falcon in hyperspace. Highly recommend this legendary duo. May your pipes be forever leak-free!

They're the epitome of restorative services because 1.they respond immediately 2. They're super…read moreefficient and pay attention to everything as if they owned the place. Sam and Matt and Sebastian were helping me to get my house back to one hundred percent.I endured a fire in a bedroom from Amazon defective product. I had to move out for 2.5 months. The stressful time was made worse because USAA had so many fires in JANUARY 2024. I was placed on the back burner by USAA and that was impacting my ability to get my house completely done. The checks from USAA didn't go to penny Mac directly but it was overnighted to a service center and signed off and overnighted to me. This was added time. At the end of two plus months Sam put my house back just as it had been from the get go. The Red Cross also deserved a shout out for helping me financially and they helped me get through several weeks of "limbo". Thanks once again Restoration by Elite, I'm very much enjoying my peaceful abode..

Sam was super helpful! Explained everything from the insurance side to the actual repair process…read more His team was professional and started work very quickly around our schedule and even worked with the adjuster and insurance team so that we didn't have to do much of anything. Highly recommend!

Excellent service! Dillon was recommended to me for a possible water leak issue. He came out on…read moreshort notice and spent more than an hour doing a thorough assessment, at no charge to me. He gave me several pointers and helped me come up with an action plan. I would not hesitate to call him again. Highly recommend!

I hired DB Integrity to work on my condo after a water loss. I didn't feel pressured to work with…read morethem. At least they didn't try to pressure me--my sister on the other hand, was pretty insistent that I use them. I had Servpro do the water mitigation. Only because I didn't know who to call at that point, and I called them for info. I found out about DBI after the mitigation. I didn't have any real problems with them. There were two or three concerns that I brought to their attention. They explained the reason(s) for the issue(s), and took action when necessary. They were really good with communication. Always polite. I read through the other review on here, and that was not my experience at all. I would recommend them based on my experience. The photos posted with this review show before and after. I went from carpeting to luxury vinyl plank.