On March 13, 2025, my car started seizing on a long trip. A quick Google search led me here. Even…read morethough it was near closing time, they diagnosed the issue. They didn't have the parts but assured me if I didn't push it, I'd complete the trip, which I did. They did not charge me. I'm very grateful to the polite, professional service I received.

We have been taking our car here for two or three years now. We like that John shoots it straight…read morewhen we have an issue. We have had some work done on other cars at other places and it just seems like 2 weeks later the problem returns or something else breaks. We have never had an issue like this since seeing John EVER. We don't get sticker shock when presented with the bill either. Price reasonable for job done and since this is our only vehicle it is important to keep it running. John also makes us aware if he notices repairs that will need to be done in the future,he is kind of amazing like that. We have had many services from transmission fluid replacement,wheel bearing replacement,brakes,fuel pump replaced and inspections done here. Never been disappointed and never over charged and never made to feel like idiots or that we didn't know what we were talking about. If you need an honest to gosh HUMAN being to work on your car do yourself a favor and go see John Dietz !!!!

The person that answered the phone when I called for a Tow stated, he didn't want my business. No…read moreexplanation just said I don't want it. So, I recommend not wasting your time calling this place very unprofessional and apparently doesn't want our business.

Got a tow from Hirt Towing and the service was great and professional. Used AAA for the tow and…read morecalled at 8am for the tow. No local AAA company would respond to give me a tow, but Hirt Towing drove over 2 hours to my location to see that my vehicle was taken care of and professionally handled. not only did they drive 2 hours to my location they drove another 30 minutes further from their shop to deliver my vehicle when local towing companies affiliated with AAA that were within 30 minutes of my location would not respond. I'd give them 10 stars but yelp only lets me give them 5. The best thing about this experience is that i was able to reunite with a fellow serviceman that I served in the military with and lost contact with him. Eric and his team are nothing but professionals and stand up people.

Called into a friendly staff, expressed my concern about a tire with a slow leak, said head on in…read moreand we'll take a look. I didn't realize it was 30 min. Before they closed. they patched up a screw that was in my tire causing the leak. That's good service in my book at a reasonable price.

I can't recommend this business enough. If you want EXCELLENT service, HONESTY AND INTEGRITY,…read morereasonable pricing, and quality service that exemplifies excellence, then I suggest that you take your car to this mechanic. Tom and Carrie, "Thank you" for taking such good care of "Kermit" by making sure that I'm always driving a safe vehicle.

Fantastic mechanics. Replaced my exhaust system quickly and at a great price. I highly recommend…read morethem for any mechanical automotive need.

Great shop and best service I've ever had. All their mechanics went out of their way to get me back…read moreon the road. I can't say enough positive things, try them and you won't be sorry!

John, Scott, Loyd & the crew were very helpful and reasonably priced in towing, diagnosing and…read morerepairing my vehicle's aging electrical system. They have very modern equipment and computer diagnostics along with well trained and seasoned service technicians. They went above the typical service to show that they care and gave a bit extra. Others businesses may have turned a cold shoulder. Thanks folks!

They do absolutely the worst job in every way. Performance and customer interaction. Take your…read moremoney and don't solve your problem.

In a market where there's a lot of temptation for dealers to maximize short term profits at the…read moreexpense of long term customer relationships Family Ford is an outlier. I recently purchased a Ford Lightning from this dealer and it was one of the fastest, easiest purchase processes I've ever been through buying a new car. I reserved the truck last May and converted the order in January. I was eager to take delivery but also anxious after hearing so many horror stories of dealers tacking on massive 5-figure markups on pre-orders or jamming in unwanted and overpriced dealer add-ons. Kenny and the team at Family Ford were 100% straight forward, clear, honest and consistent. No shady double speak or sleazy tactics. They have earned my future business and I highly recommend them.

Adam & Eric are both great! Adam is a wizard when it comes to cars and take care of us every time…read morewe go in for service. I also love how up front and honest they are! I would suggest anyone to use these guys and we will continue to always do so! Thanks fellas for rest service always!

My car was having the usual issues that apparently all Chevy Equinoxes have, and when I called, I…read morespoke to Eric and he knew right away what was going on with it and got me an appointment the next day! I was so thankful as I need my car to get to work. He constantly kept me informed as to what was going on... what they were finding... and what would need to be done. He gave me the choice as to what was going to be done.. didn't just do it and then charge me an arm and a leg! It was amazing to actually find an honest mechanics shop and after getting my vehicle back, and quickly, I have never had a problem since. I will recommend this shop to ANYONE needing help with anything wrong with their vehicles. Thank you guys!!! You are now my ONLY mechanics!!!!!!

Having dealt with several other mechanics in the area, I feel like I can really say that this place…read moreis in a league of its own. I went here to get an inspection right after I moved - they got me right in and when I mentioned in passing that my dealership had said I needed an immediate (and expensive) repair, he said he'd be happy to pop the hood and check it out - AFTER the inspection and I had paid the bill!! He walked all the way out to my car and showed me what the dealership had talked about and explained that they had exaggerated the urgency. When I asked how long/expensive the repair would be, he said a figure that was a fraction of the dealership's and said not to rush and just get it done next time I had an oil change. It is so incredibly rare to leave an auto service center with your expectations far exceeded and spending less money that you planned - that's what I got here! Watching them interact with other customers, it's clear that I'm not the only one that feels that way. You can tell their priority is quality - not screwing people over and trying to squeeze out a few extra bucks. I found my new go-to place!