My family and I visited this office four weeks ago and were very pleased with our initial…read moreexperience. Dr. Golestani was extremely informative and kind, and Dr. Natalie was wonderful with my children. During that visit, it was recommended that my 7-year-old son have a baby tooth extracted because his adult tooth had already begun to grow behind it, and the baby tooth was not loose. Fast forward to today, and we had an appointment scheduled for Friday, 12/13/2024, for the extraction. On Tuesday, my husband called the office with questions about the procedure, specifically regarding the use of laughing gas and the numbing process. He first spoke with Chelsea at the front desk, who was very polite and provided some answers. She also emailed us instructions to review before the visit. After reading the instructions and discussing the call, we had additional questions, so my husband called back. The second time, he spoke with a male staff member whose name we didn't catch. Unfortunately, the information he provided was unclear, and there seemed to be a misunderstanding about what we were asking. We wanted to know if laughing gas was a mandatory part of the procedure, as I recalled having a similar extraction as a child with just numbing, no gas. Additionally, we were curious about why we were instructed to give our son 1 tsp of Benadryl an hour before the procedure and wanted to understand the rationale behind that step. We also noticed that the instructions stated parents would need to wait in the waiting room during the procedure, which concerned us. After several calls, my husband mentioned that the last two people he spoke with--the male staff member and Edy, the office manager--were rude. He understood they might have been frustrated with the repeated calls, but their tone was unprofessional and unacceptable. Hearing this, I decided to step away from work to call the office myself. When I called, Chelsea answered and, as before, was kind and tried to help. She explained that Edy, the office manager, would be better able to address my questions but was on lunch at the time. Edy later returned my call, but we missed it, so I called her back. While Edy answered my questions, she did not apologize for the way she spoke to my husband. On Wednesday, I called again to speak with Chelsea because I appreciated her politeness and wanted to see if we could request an exception to allow one of us to stay in the room with our son during the procedure. Chelsea informed me that their director did not permit parents in the procedure room. While she wasn't rude, this policy left us feeling uncomfortable. To gain more perspective, we contacted three other pediatric dental offices to ask about their procedures for baby tooth extractions. Each of them said parents were welcome in the room, as if it were standard practice. After this, my husband and I decided to postpone our son's procedure and cancel the appointment at this office. At 4:15 PM, I called the office to cancel the appointment. My call went to voicemail, and I received a text message stating that the office was closed. However, their website clearly showed they were open until 6:00 PM. Out of curiosity, I called again using a different number, and the male staff member answered the phone. I told him who I was and mentioned that I had been sent to voicemail earlier and received a text stating the office was closed, which was untrue. I also brought up my husband's earlier experience with him and Hedy, expressing our disappointment. It's unfortunate because I really liked Dr. Golestani. However, due to the way the front desk staff--specifically the male employee and Edy--handled this situation, we will not be returning to this office. As a family visiting for the first time, we had valid concerns and questions about a procedure for our young child. We did not appreciate the dismissive attitude, the rude tone, or the misleading voicemail and text. As the first point of contact for patients, the front desk staff should be kind, patient, and professional. I wish I could let Dr. Golestani know directly about how we were treated because this experience does not reflect well on the office overall.

Avoid this dental practice!…read more This place is a money pit and they routinely up charge their services without permission from the parents. My 7 yr old daughter required services from this practice and while the dentist was good we would get unusually high bills for additional services that weren't explained prior to the appointment. What put the icing on the cake for me, after dealing with many of these up charges, was one of the receptions indicating that they needed to give my daughter nitrous oxide as anesthesia so that the dentist could on a spacer. I told the receptionist that we are declining that service and they did it anyway, without my consent. And to add insult to injury, they insisted that I pay for it!!! This place prioritizes profit over patient relationships and their nickel and diming coupled with the rudeness of the office manager made me change dentists. They will offer you unnecessary procedures/services and be rude to you if you do not consent. Steer clear of this place.

The best pediatrician dentist ever. John is amazing. Strongly recommend everyone go there.read more

Great experience for my 5 year old with multiple cavities. Dr took time to explain whole process…read moreand steps that would require to save my child's teeth. Amazing office staff, they patiently work with kids and keep checking on you for next steps. I highly recommend , you feel secure your child is in great hands.

Been very happy here, have been coming since a friend recommended it. I specifically take my kids…read moreafter another dentist said they needed a bunch of invasive dental work. We've had teeth emergency's and they have squeezed us in. I trust the doctors here, they are knowledgeable and up to date on their treatment methodologies and have an all around great office with personable people.

I've been to many dentists in my lifetime, and most haven't been truthful. Dr. Ivy Hwang is…read moresomeone you can trust, she takes pride in her work and you feel at ease. I went first to try it out, I now have my whole family going. I trust her completely. Her office staff is very nice and compassionate. Her office is well taken care of and super clean. Her equipment is all top of the line and the newest in technology. Dr. Hwang DDS is the best in the business. And I've had a lot of experience with dentists.

YOU ARE IN GREAT HANDS!…read more Dr. Seitomer, with the Livingston Dental Office, seamlessly combines well-being and aesthetics into one successful dental practice. With him, you will discover dental care at its highest level; advanced education, progressive technology, and compassionate service~ all blended perfectly together. We have personally experienced, with utmost care, routine cleanings and exams, fillings, root canals, and crowns. He has a gentle touch, is detail-oriented, and his work is natural-looking, giving you a healthy, and beautiful mouth. Dr. Seitomer offers superior dental services. This expertise and compassionate care make Dr. Seitomer our families choice for dental care. Thank you, Doc!

Dr. Malhotra and hygenist Lorena were extremely kind and treated my discomfort in an instant. They…read morewere very professional and made great company. I am very happy to have went to this office and will certainly be back with any dental issues going forward.

Be aware ! Went for a simple tooth the experience became a nightmare. Ended up he left two files in…read moremy gums permanently. Didn't know til another dentist told me. And that his work which left me in agony I had two get two implants which cost me a lot because of his bad work!! Doesn't know what he's doing and didn't care about what he had done!!! They were nice but it's about the work.

pulled wrong tooth and charged for 2 surgical procedures he didnt do and no on e caresread more

Communication was the issue I had he didn't explain what options I had and pretty much did what he…read morewanted

This office is no longer covered by my insurance and I STILL go here for my cleaning. They're that…read moregood.

Dr. Vaziri is amazing!! The entire staff is very friendly. The level of patient care is superb! She…read morehas state of the art equipment & she tends to your dental needs in a very tranquil environment which is good for those who may not be at ease in the dental chair. I absolutely love getting my teeth cleaned and finding her as my Dentist is the icing on the cake!!!!! Thank you Dr Vaziri!!!!!

Dr. Vaziri couldn't be better with my 4 yo twins. No breakdowns and she made sure to explain…read moreeverything she was going to do to take their fears away. Her office is super cute and clean. She gave me the best cleaning I've had in awhile. Highly recommend her!!! So just took my now 6 yo to get his first cavity filled and no tears!! Dr. Vaziri and her assistant were wonderful they explained everything to my son and made him feel calm and comfortable. They have such a gentle manner w/ kids!!! Summit smiles is the best!!

Been bringing my kids here for over a decade, but enough is enough...this practice seems to have…read morebeen going downhill ever since Dr Eyetel retired, IMO. Dentist frosty with unfriendly chilly bedside manner and front desk staff rude and unprofessional. Office is feeling outdated and dingy these days, too. Strongly suggest you take your business elsewhere....I just did!

Zero Stars!!! I had a deeply disappointing experience at…read moreDentistry for Children of West Essex From the start, the staff ( especially Sherry the office manager and Gisele the billing manager) were unfriendly and unprofessional, making what should have been a welcoming environment for children feel tense and uncomfortable. Communication was poor, and my concerns were brushed off without care. To make matters worse, the billing practices were extremely questionable. I was charged fees that were never disclosed upfront, the office failed to do a pre-determination even though one was requested and the amount charged and collected was NOT what was listed on EOB from dental carrier so a refund had to be requested. It felt deceptive and untrustworthy, especially for a pediatric office where transparency should be a priority. Overall, I would not recommend this office to anyone looking for respectful, honest, and professional care for their children. There are far better options available where families are treated with courtesy and integrity.

They do an outstanding job treating my family. I recently switched to their practice and they did a…read morethorough initial exam and cleaning. Recently, one of my kids who does not fair well with dental X-rays was able to complete them when the hygienist went above and beyond to make it as quick and comfortable as possible. I would definitely recommend the Silverstrom Group!

The main objective with this practice is to get as much money as they can with very substandard…read morework. I was highly recommended by a friend when I moved into the area and was looking for a dentist. I started with a cleaning where I found the amount was high but I agreed to the work. After going home, one of my teeth was loose. I made a new appointment shortly after and was told that the looseness of the tooth had nothing to do with their prodding. I was then told that they would try to save the tooth but it might need an implant. I agreed to the crown. The cost was $2500. Within a few days after the crown was inserted, it was loose again. I was now told that I would need an implant and they would apply the $2500 to the implant. I thought that was fair but I needed to see their "concierge" independent implant specialist. He came up with an outrageous price of $9300 for one implant. Now they were telling me that the $2500 would not be used for his work, only future work. So obviously, I was not going to continue with this practice. I feel like I through over $3100 in the garbage. It feels like I went to a used car salesman not a dentist. Do not be fooled, it's strictly about the money here. The dentists will not quote prices. Be wise and avoid them