thank you to Farmington Me Prompto, they were awesome. After a frustrating day last friday when I…read morewas told at 2 different locations locally could not change my oil due to a stripped plug and blamed each other...it was going to end up being a costly mistake. Farmington Prompto was recommended and I was not disappointed, they had the stripped plug out, replaced and complete oil change done in quick time. I definitely will return for my future oil changes. Thank you Isacc Cousins and Tony Wheeler for saving the day!!

These guys are fast friendly and knowledgeable. I arrived a half hour before closing, with one car…read morein the shop getting changed, another car ahead of me in line, yet still 20 minutes later I was driving out. While the oil change was happening, I had some questions for one of the mechanics, Jordan, and he was very friendly and knowledgeable. While I was waiting in line, I walked about 90 feet to the Chinese restaurant right next door, Jade Palace, and placed an order. By the time I drove out, I was able to pick up my order. Jade Palace usually takes about 15 minutes to cook up the order, so if I hadn't delayed in deciding to place my order, I could have picked up food right before my oil change was done.

Go where ever for repairs but if you want the best, go here. Honest, fair, real pro's.read more

I had two flat tires in a matter of two weeks. The second one I was on my way to see a doctor in…read moreNYC. I showed up at 7:30am. Told them my problem and within an hour I was on my way to NY. Above and beyond! Thank you Sullivan Tire!

I bought a car from Howard Smart which he claimed to have fixed up and had 'nothing wrong with it'…read more When buying a used car, you can never expect the car to run forever with no problems; my experience was far worse than that. -The car had a really bad clunking noise and we offered a lower price because the shocks were bad. Howard said if we paid asking price he'd replace the shocks, then (after we bought the car) said he'd only 'fix what was wrong with it'. We later drove 2 hours out only for him to blow us off for 3 hours and then tell us there was no problem. -The car's back wiper didn't work. When we drove out to have the shocks checked, he told us that the guy who could fix it was in the hospital. So you can't fix anything, Howard? -After only a couple hundred miles, the car's Check Engine light came on for a bad exhaust catalyst. Howard had obviously reset the ECU codes hoping it would last enough to make a sale. -When we pulled the dip stick, it didn't even register any oil in it after a couple hundred miles. Pretty odd for an engine Howard said had been completely torn apart just before we bought it. -The car's ABS light came on because there was a bad connection with the ABS unit. This happened within 500 miles. -We were merging onto the interstate when the car's timing belt blew about 2000 miles later. Howard had told us that he'd just done the head gasket (and when you do head gaskets, you do timing belts). Howard told us 'You pay for the parts' and refused to pay for a tow back to his place. We paid over $4000 to get the engine fixed at VIP because we desperately needed a working car in the middle of the winter. -The car's front brakes were completely shot. Did I mention that Howard does all his own inspections on the cars he sells? The calipers were seized and the rotors were heavily scored. That was another $800 to fix both calipers and rotors. -The clunking in the car's front end turns out to have been a real thing! That's going to be over $900 to fix. Too bad Howard magically couldn't hear it when he took it for a test drive. Howard Smart is dishonest to the people he sells cars and I would absolutely not trust him to work on any vehicle of mine. This man has no human decency and sees customers as prey. Stay away.

Howard is a scumbag. I drove an hour with a trailer and 2k cash to buy a car and tow home. He sold…read morethe car 10 minutes before arrival and then ignored all my calls. Not surprised he's got a reputation on here. One dealing with this leech was enough for me.

we're super helpful, and weren't overcharging for what I came in for, they also did a little extra…read morechecking out why my check engine light kept coming on! also just overall really nice and efficient.

This place is incredibly well-managed. There was a long line but it moved quickly. When we were in…read morethe garage, the vocal communication was incredible to hear. I felt like I was watching a training video. I can't remember the last time I was at a business that was very busy and had such a positive vibe to it- everyone seemed to love their job, no one seemed miserable even though it was 10 degrees. I am definitely coming back here.

Recent first time visit and I wasn't disappointed. Micah met me outside to drive my car in. He…read moreexplained everything as I had brought oil and a filter. During the visit he brought in two filters and a mouse nest! Suggested changing the filters out but put no pressure on me to do that. Topped off and checked fluids all in 20 minutes. And what a difference changing the air filters made. Did I mention I brought my dog and no leash? Micah asked a customer who had dogs and they gave me one of theirs so I could take her out. All around great service and value. I will be a lifetime customer.

Top notch customer service! I've never used a Prompto Oil change service before. This was so easy…read more No appointment needed just line up behind the orange cones and when a bay becomes available the garage door will open and the attendants will guide you in. You simply park over the oil change station and follow the attendants instruction. It really is only 10 minutes! Staff worked quickly, they were knowledgeable, they reset my oil light and hooked me up with a new cling for my window to tell me when I'll be due again. They check fluids, wash the windows, no high-pressure sales tactics, just quick, friendly service. I was in and out on my lunch hour. Like a snap. I'll be using them in the futre for my oil changes.

Reasonably priced and good customer service with B.S. I would recommend this place to others.read more

Great service and a reasonable price. My car battery was replaced quickly and I was happy with the…read morevalue. I would return here for future car needs.

I've always had a good experience with Sullivan in Damariscotta. Whether it be routine service or…read moretires or a major repair, I have zero complaints. I appreciate their honesty and communication and good service.

Went in suspecting my brakes were bad. They told me the driveshaft broke and the whole back end…read morecould fall off. They had me tow it to a location 30 miles away, only for that mechanic to tell me it was in fact my brakes causing the noise. I requested the unnecessary tow be removed from the VIP bill. Manager refused, said her boss won't approve it, then got increasingly defensive. Received a call from her boss and he agreed, without argument, to reimburse me. So glad the Topsham mechanic wasn't available to work on my car at the time, or he would have torn it apart for no reason. AVOID THIS LOCATION.

I've been coming to this VIP for a couple years now - including yesterday…read more Tire change overs, inspection stickers, air and oil filter changes, brakes, regular mx, etc. My dad's ever present warning, "be careful they don't sell you things you don't need" has never applied. They've always been fair and honest. Once or twice there were additional things I needed (like brakes ) and they were factually needed! The mechanics showed me why they were making a recommendation. Up to me whether I follow it or not. Thank you!!! Service has always been done very quickly and at a fair price. They are communicative. I've never felt pressured to buy or do anything. My car has always been ready when they tell me it will be. They've even offer a veterans discount.

We were traveling on the interstate, pulling a camper, when our vehicle suddenly started running…read morehot. VIP was able to work us into their schedule, gave us a place to detach the camper while the truck was being repaired. They were thorough and honest and very enjoyable to work with. The price was exactly as quoted, and was fair for the work done. Highly recommend!!

These guys really helped us out as we are on a 3 month camping trip in a rented camper van that…read moreended up needing the brakes replaced. We were really concerned about finding a place that did good work at a reasonable price. We found VIP to be very professional helpful and they finished the brake work very quickly. We were on the road in no time at all. The manager Robert was actually from a different store and was substituting for the manager at the store. He really went out of his way to make sure everything went well. Would definitely recommend.

It is now Nick's Tune n Tire…read moreExcellent knowledge of automotive & very fair pricing! Pleasant customer service! Not a fancy place , Nick is pleasant , knowledgeable & pleasant! I trust him!

From the owner: Get your car's problems diagnosed, your tires replaced and purchase parts for your next project all…read morein one place. Steve's Tune and Tire is your one stop shop for all your automotive needs. We offer many brands at great rates and install them quickly to get you on the road. We are technology enabled and people driven to help you get on the road faster! 31 years experience. Call today