Telling the truth to customers. Bought a 2026 Nissan Pathfinder Platinum, they tell you you have…read moreall the bells and whistles and that your buying the highest quality. Well, once you sign those papers and come find out when you install the app your automatic car start don't work. The dealership don't tell you they put in a new system and it only works on certain model cars. I called there app support and they said you're car well start the first time, then the second time you use the remote, then the third time you have to start it manually. What a crock of shit. When on FB Nissan Pathfinders complaints and there are alot of poor suckered peolle like me, Stay away. FROM BLAZE ALEXANDER NISSAN. We contacted BBB.

On November 13th, we drove thirty minutes away and we called on our way and when we arrived they…read morehad the cars we were looking at warmed up and ready to test drive! Tyler was so nice and was very welcoming! I loved how everything was ready when I got there and started the process right away. Tyler was very professional, we arrived a couple hours before they closed and he was more than willing to help, he made the process flow nicely and was very organized to purchase my 2023 Nissan Sentra.

I brought my car in for a factory recall, which was performed. I wasn't expecting to hear I needed…read morea $1500 repair on my well maintained vehicle. I didn't succumb to high pressure from the service advisor to get it fixed immediately. I went home and called another Honda dealer, and read line by line what Ciocca had suggested I needed. After hearing their quote ($500 less!) I scheduled an appointment. Upon looking things over, the other Honda dealer said the repair was completely unnecessary, and did not perform it. This is actually the 2nd time Ciocca Honda of Williamsport has tried a high pressure approach to get me to do something, and when I look into it, another service center tells me I do not need it. Be careful!

If you are blonde and female, regardless of age and education, you obviously have no idea about…read morecars. You can go in for a simple oil change and tire rotation and leave with the most gastly noise, but will be there is no noise at all and be mansplained that that's not how lifts work or what happens during oil changes. They will be happy to schedule another appointment so you can waste another day so they can charge you more so they can spend four hours looking for the noise they created.

My experience & the experiences of many others show a pattern:…read more Blaise Alexander Subaru in PA has become the perfect example of why people don't trust dealerships. Their tactics are consistently misleading, their communication is terrible, and their service department has no regard for accuracy, honesty, or customer safety. * Bait‑and‑switch behavior: They'll tell you one thing when selling the vehicle, then completely change the story when it's time to honor that promise. Even basic issues that were supposed to be fixed "within the first few months" suddenly become your problem once you try to hold them accountable. * Service department that makes things worse: People bring in cars for warranty work and leave with vehicles that barely run--some even break down immediately after leaving the lot. They claim they "test drove" the vehicle extensively, yet Subaru Starlink reveals they barely touched it. The dishonesty is unbelievable. * Constant contradictions depending on who they're talking to: A woman brings in the car? Suddenly it's "dangerous," "needs thousands in repairs immediately," and "the bearings could fail any second." Her husband calls? Magically the tires are fine, the bearings are fine, and repairs "aren't urgent." This dealership absolutely does not treat customers equally. * Terrible communication: Weeks go by without returned calls. Service claims they "don't get messages." Sales blames service. Service blames sales. Nobody takes responsibility for anything. * Pressure tactics instead of real solutions: Instead of fixing the issues they promised to repair, they try to push customers into trading in the vehicle they just bought--at whatever value they decide. At this point, it's clear Blaise is not interested in customer service, honesty, or even basic competence. They have a near‑monopoly in the area, and they act like it. Buyer beware. For your own sanity, drive 30-50 miles somewhere else. You'll save yourself months of frustration, broken promises, and potentially thousands of dollars in bogus "urgent" repairs. I will never purchase or service a vehicle at any Blaise dealership.

good service ...But they need to make a huge profit off everyone.. $50.00 spark plugs,each...never…read moreagain...take your service somewhere else and save money..save receipt for warranty..100% markup on parts. BS

Last night my family and I drove up from Virginia. I noticed a weird vibration and called Ciocca…read morethis morning hoping they could squeeze me in. Everyone was so friendly and responsive. The girl got me in despite a full schedule and I took my car in early. Bobby and the tech drove the car and it didn't happen for them. They told me it was free and I could come get it or they could try again for a maintenance charge. Because we have a 4 hours drive I said keep it and I'll pay the charge. A few hours go by and again after a 20 mile drive still no recreation and Bobby said no charge. I offered to pay and he said "I couldn't do that- it wouldn't be right". I was so appreciative and they said after popping the hood they deemed it safe. I haven't had the issue again but I sure do appreciate the piece of mind. Wonderful service even after purchasing the car 9 years ago! Thank you Hyundai

I bought a new car here and it already needs a new transmission. I have had a lot of problems with…read morethe car and it has spent a lot of time in the shop, but the staff is friendly.

On January 26, 2026, I purchased a 2017 Honda CR-V for $15,000 from Ciocca Toyota of Williamsport…read more I intentionally chose to buy from a dealership rather than a private seller because I believed it would provide greater reliability and accountability when purchasing a used vehicle. Unfortunately, within about 90 minutes of leaving the dealership, the vehicle began displaying multiple dashboard error codes and quickly became unsafe to drive. I live in State College, but happened to be in Williamsport for a meeting at the U.S. Army Reserve Center, where I serve as a Chaplain. After the vehicle broke down, I had it towed the next morning to a Honda dealership in State College for inspection. Honda replaced a VTC oil control sensor and performed diagnostic work totaling $721, which Ciocca Toyota of Williamsport covered. However, when I attempted to leave the Honda parking lot, the same error codes immediately returned and the vehicle was once again undrivable. Honda technicians indicated the issue likely involved the timing chain. Ciocca Toyota of Williamsport then arranged to tow the vehicle to their dealership and provided a loaner vehicle, which I appreciated. While the vehicle was at the dealership, my conversations with the General Manager became increasingly difficult. He repeatedly asked how much money I would be willing to contribute toward the repair, even though the vehicle had failed almost immediately after purchase. At one point, he told me he would report to the Vice President of the dealership group that I was "not willing to contribute anything" toward the repair, which was not an accurate representation of what I had said. I had just purchased the vehicle and simply could not afford additional repair costs. During these same conversations, the General Manager also repeatedly pointed out that I had declined a roughly $2,000 extended warranty and suggested that the decision was part of the reason I should contribute toward the repairs. However, after researching these warranties later, I learned that major engine failures, such as timing chain or head gasket issues, are often excluded or limited depending on the coverage level. I also asked whether the dealership could simply unwind the sale and apply the $15,000 I had paid toward another vehicle on their lot. The General Manager told me that it was not possible because the taxes on the transaction had already been paid, and the sale could not be reversed. I later learned that transactions like this can be unwound under Pennsylvania law. When the vehicle was eventually returned to me, the error codes reappeared almost immediately, and it had to go back to Williamsport. When I picked it up again the next day, it appeared to run normally for a short time, but about 11 days later, the dashboard filled with error codes again, and the vehicle became undrivable. Honda later informed me that the vehicle required a new head gasket and fuel injectors with an estimated repair cost of about $5,700. At that point, the General Manager told me the vehicle had been sold "as-is," and the dealership would not take further responsibility. Even after all this, I attempted to work with Ciocca Toyota of Williamsport in good faith to find a reasonable solution, as we still needed reliable transportation. The General Manager then proposed applying $9,000 toward the CR-V I had purchased for $15,000 toward a lease on a Toyota Corolla Cross with payments of about $315 per month. At first, the $9,000 figure sounded helpful, but after reviewing lease offers from other Toyota dealerships, it became clear that comparable Corolla Cross leases were widely available with about $4,000-$5,000 down and significantly lower monthly payments. In other words, while the $9,000 trade-in initially sounded generous, the lease structure would have placed us in a substantially more expensive agreement than typical market offers. In the end, what troubled me most was not simply that the vehicle had serious mechanical problems, but the way the situation was handled once those problems became clear. Because of this experience and the way the situation was handled, I would not recommend doing business with Ciocca Toyota of Williamsport or any other Ciocca dealership.

Marc Molina was a great help when we were buying a car. Was responding every time something changed…read moreor need great help. But after purchasing the vehicle went to there detailing shop and they did a poor poor job. There was a tampon on left on the mat. Then when I got home I was looking under mats and found a small baggie with white residue and a tampon plastic part. So then I went and had it detailed on my own went back to the dealership and told them what I found and they said they would reimburse me for the detailing said about 3 to 4 days now it's going 3 weeks and nothing.

Seven months ago I wrote a review , that they royally f-ed up my 2010 3 series. Seven months later…read moreafter reporting this to the BBB, my car still doesn't run correctly. Instead of admitting they screwed up the timing in my car, they blame me for a "vacuum leak".My car bucks and shakes at idle, intermittent check engine light etc... And the fault codes always point back too the cam timing being off, which is what the car went in for initially per factory recall. The vehicle ran 100% when dropped off, now I have a hunk of junk that I wouldn't feel comfortable selling to any one with a good conscience. So now I'am forced to go the legal route, this is ridiculous in 2026. You would think a business would try to make it right, instead of pulling me in the office like a middle schooler and yell at me for calling them clowns. But never remedy the issues. Reminds me of greasy car sales of old

Went to this location looking for a 5 series and they did not follow up with me for months. When I…read moreended up needing a car last minute they sold me one I was not looking for with many defects I found out about after the fact. The odometer is completely digital and will periodically not display when in use. This is one of the many issues the car has and if you believe it, they could care less once you sign that dotted line. To top it off the finance manager is a complete tool with no redeeming aspects to them. Treating every no I offered as a chance to sell me on something else I didn't need and ended up not helping me in the end. (Shocker right?) If you are looking for a bmw don't go here. Service is awful, selection is worse, and they'll do whatever they can to scam you with a smile on their face. There is a location not far from them that actually gets back to you and has a better selection. Hopefully they close soon because no one is ever on the lot looking at the 5 cars they have for sale and they are way over staffed.

bought car from here not too long ago car had soo many issues to cv joint to a wheel bearing then a…read moretune up these men r unprofessional rude and sure don't know how to fix cars had my car to their shop 3 times w in the first month of purchase

I bought a used high mileage jeep from them almost 2 years ago I had problems from the start with…read moreoil leaks and now check engine light coming on.I asked them for help getting a new vehicle from them he told me to finance my home to buy a newer car less then 10,000 miles on jeep he offered 750 trade in I owe 4400 SMH. Watch out for them high mileage vehicle people ​

Had purchased a truck there they knew the mirror was broke and said in front of me to the salesman…read moreI broke it I was a liar and the salesman looked at him said I was with her when we seen it lol the manager was a total jerk and very dishonest place

Half a star, service is terrible, people are rude, no common sense, I will never come back, avoid…read moreat all costs!!!! My truck sat in their shop a week due to an insurance claim. They didn't order any parts or start a Damn thing until the second week, they got the wrong parts in, they lied to my face, all's I got from them is a head ache, and 2 weeks without work, im self employed, I rely on my truck. I'll never rely on their service staff again! They deserve a negative star rating.