I had a great experience at this dental office. The staff was friendly, professional, and made me…read morefeel comfortable from the moment I walked in. The dentist took the time to explain everything clearly and answered all my questions. The office is clean, well-organized, and runs on time. I highly recommend them to anyone looking for quality dental care.

Waverly Location-Dr. Nate Shaw and his whole staff are simply the best. They are so patient,…read morecareful, loving, professional and the facility is clean and organized. I highly recommend Dr. Shaw and his whole staff.

Our first time in the office, the front is very clean and staff was friendly. My kids saw Dr. John…read moretoday. He is great with kids! He is kind, inviting, fun, and professional. I loved that he and his assistants made us feel so comfortable, like they've known us for years even if it was our first time. I appreciated that Dr. John was very informative and has a preventative and conservative approach to dentistry. So happy we found this caring office! Our kids walked out with big smiles on their faces and can't wait to go back.

Dr Cook is absolutely amazing with my son who has special needs. We have been seeing her for years…read moreand recommend her highly! We travel from Huntersville to see her and honestly would drive further as she is that wonderful

Firstly. I was 12. They TRICKED ME into thinking I needed braces for the tiny gap between my front…read moretwo teeth, but told me it would be for MAXIMUM a year and a half. No. It was five years of braces that I didn't need in the first place. Not only did they get me to put braces on my top teeth but also my bottom teeth that had nothing wrong with them to begin with AND I was later told by a dentist that my bottom teeth were extremely undersized to be putting brackets on them. After I had to have my dentist SEND A DOCTORS NOTE ORDERING THEM TO TAKE THE BRACES OFF they finally took them off after a year of me and my grandmother begging them to. Yeah my teeth were slightly straighter. I also had 9 cavities I had to get filled because they refused to ever take off the braces so I could get my teeth properly cleaned. After I got those cavities filled my retainer didn't fit. Orthodontist refused to give me or make me a new one. So now my teeth look the same as before anyways. The old guy who runs it IS CREEPY in my opinion and awkward. I am BEYOND angry with this establishment. I have HORRIBLE gum decay and recession from this entire experience because they were money hungry and cared more about that then the 12 year old's oral health. I am 20 now and got my braces off at 17 and STILL AM SUFFERING THE CONSEQUENCES. Don't go here.

Very friendly dental practice that caters to children. They also have orthodontist options…read more My daughter likes coming here and has no anxiety.

Dr. Scott is great with kids. He is very thorough and doesn't push any unnecessary services, unlike…read moreothers might. He also will suggest if it is advisable not to proceed with treatment. He is very concerned with not making a trip to the dentist a traumatic experience for your child. You can't go wrong with Dr. Scott! Highly recommended.

Dr. Weinstein is a fantastic dentist who approaches the kiddos with lots TLC and smiles. From our…read moreinteractions, he clearly stays up to date on his continuing education and carefully assesses new technologies and science. I highly recommend this office as a wonderful place where children and parents can feel comfortable during their dental experiences.

Dr. Laxer was Lauren's Pediatric dentist. She has an excellent personality for working with…read morechildren. She is very experienced and did a great job taking care of Lauren's teeth. The office is super kid friendly with lots of toys - low tech as well as high tech to keep the kids occupied until their appointment.

I cannot say enough great things about this Dentist and her staff. She was my kids' very first…read moredentist and the care was exceptional from beginning to end. Due to insurance issues, we switched to another pediatric dentist in the 28277 zip code who was very aggressive and seemed all about the money. After she convinced me to have two of my child's baby teeth pulled, anesthesia and all and after the trauma, it dawned on me that is was probably very unnecessary I yanked my kids out of her practice and back to Dr Laxer faster than she performed those extractions. Dr Laxer and her staff have always been more concerned about my children's health than the dollar, wish everyone felt that way and didn't prey on a mother's concern to make a buck

We had an incident a few weeks ago with one of our kids that required an emergency Friday night…read morevisit. Not only did Dr. Bird and her assisting Deysi get back to us within 10 minutes, but they had us in the office and taken care of within an hour. We have never seen such dedication and care for patients. We appreciate everything they did!

In November and December 2024, I paid for dental services for my daughter because we did not have…read moreMedicaid coverage at that time. Even though I told them that we are currently waiting for insurance and cannot afford to pay for multiple services, I clearly said that I only wanted to proceed with what was urgent for my daughter. Dr. Athena insisted on also doing a cleaning and a full dental x-ray examination, just so I would have to pay more out of pocket -- which clearly suited her. She didn't take into account that I only wanted the tooth extraction, the rest we would do once we have insurance. In the end, she convinced me to go ahead with procedures that weren't urgently necessary. But from that moment, I realized that, for them, money matters more than the patient's current situation. In February 2025, my daughter was approved for Medicaid, including retroactive coverage for the previous three months (November 2024 to January 2025). I explained this to the clinic and provided them with the official Medicaid approval letter confirming that my daugher was covered for those months, including November and December. The clinic scanned the letter and told me they submitted the necessary documentation to request payment from NC Medicaid for those visits. They received the payment from Medicaid by the end of March 2025. However, even though three months have passed, they still have not returned the amount I paid. I have followed up with them multiple times, and they continue to delay the refund, saying it will be reviewed by a manager or done at a later date. Despite these promises, no action has been taken. At this point, I am now going to file a complaint with the NC Medicaid Ombudsman and NC Department of Health and Human Services and after that I will go to the Office of the North Carolina Attorney General, which investigates cases where a clinic receives payment from both the patient and Medicaid, and then refuses to return the money to the person who is legally entitled to it.

As a parent with a complicated relationship with dentistry because of some less-than-great…read moreexperiences, it was important to me that my kids have an incredible dentist from the start. Big Little Smiles absolutely knocked it out of the park. From answering all of my questions when scheduling and frequent helpful text reminders, to the super fun waiting room and incredibly patient and kid-friendly staff - our first visit was epic. Their priority is making sure first timers have a good experience - so when one of my kiddos didn't want to lie back in the chair, they said no problem, stand! When they got nervous about something, all questions were answered and then they did a fun, rapport-building distraction before getting back to business. It was masterful. I'm not sure I would believe this if I read it in a review but I swear it's true: when we left, my kids asked when they can go back to the dentist. They wave and smile when we drive by the office. They're obsessed. And so am I!!!

My son has been coming here since he was a baby. They are so friendly and the waiting room has…read moredinosaur theme and my son loves it here. They give you great education and suggestions. The care is exceptional and love the dental team

This guy is AWESOME. Best pediatric Dentist around. Moved family from previous dentistry (8…read moreminutes away) to now travel 45 minutes to be able to be patients at his office. Very personable and approachable. Terrific "Bed side Manner " as expected with a Dr. Thank you.

Great Dentist! Had a tooth infection. I was fortunate enough to find this dentist and they are…read morethe best .

They were 10 out of 10 Very polite and friendly!…read moreAnd very thoughtful and Thorough ! I would recommend Holt family dental to my friends, family and everyone I know !

Wonderful dental office! The atmosphere is very peaceful and calming. Dr Walford was so kind and…read moredid a beautiful job on my chipped tooth! Can't tell there was anything wrong with it. Rae, her assistant, was also wonderful! Highly recommend this dental practice!

I have called 7 times and texted three times over a 4 week span to make an appointment. I have…read morepreviously texted them in Oct 2025, so I'm positive it's the correct number. No response. I'm so disappointed. So unprofessional! I'm just happy that I'm not a patient thats in pain! can you imagine not being able to get in contact with your dentist for over a month?