Today in El Paso Texas at the Chick-fil-A on Montana avenue and the same parking lot as Walmart I…read morecame to get me some breakfast it was the first time I've been to Chick-fil-A the people are amazing very respectful made sure I had everything that I needed I want to give the biggest thumbs up to the restaurant and thank you Chick-fil-A my name is Carlos Vasquez and I appreciate the manager too that made sure I got everything I even ordered that the window and he was not upset like everywhere else they get upset so the biggest thumbs up to Chick-fil-A on Montana avenue in El Paso Texas I love you all so much thank you for making my first visit amazing

Incredibly slow breakfast service. Ordered at 9:13 on mobile app and was still waiting in lobby at…read more9:28. At least, I was able to get a refund, but lesson learned not to waste my time on this place.

What is going on this place is just gross. Period the food was nasty and they make me wait for 20…read moremin

Chicken was old and had clearly been sitting under the heatlamp for hours! Biscuits are hockey…read morepuck, terrible! Don't visit the location on North Zaragoza and waste your money! Food was cold and VERY poor customer service, how very sad!

Everything was great! The bartender Stacy was informative and took great care of us! Not living in…read moreEl Paso we weren't sure which sauces to add to our wings. She provided a couple of samples to help us decide! Best attitude and energy! Make sure to visit this place!

Isaiah has to be the worst kitchen manager. I get it. I ordered a grilled chicken salad at a wing…read moreplace but it was ridiculously covered in croutons. About 65% worth. And that was after I eat a few of them. He doesn't care. He's more worried about how he looks.

For sure, your customer service could improve this location is ran by nothing but little kids who…read moredon't have manners or customer service skills The cashier upfront couldn't even tell me if the amount I had was the amount of food for two people and I really feel like it's a really small amount of protein for what we paid . It's literally covered in onions to hide how small the amount of steak it is..

I decided to try this place although the reviews said stay away. The place was clean, food was…read morefast. I ordered the beef fajita tacos, they were a bit salty but overall ok. The charro beans were excellent, the rice was ok. In my opinion a bit overpriced and no real dinner options. The customer service was, well let's just say the order taker was simply an order taker and she mastered the skill of no smile, no answers, etc. I told her this was my 1st time here and asked questions and was met with a bit of I don't want to be here attitude. Food is ok, restaurant clean, food hot. 2 stars.

Always check your to.go orders specially if it's 1 to 2 hrs before closing because they might just…read morescam your orders with whatever ever they have leftover

Gaberial at this store told us about the wait ahead of time due to the special on Tuesdays can't…read morepass up a deal! And without skipping a beat, due to the wait he offer us one free drink for my kid! So thank you and don't mind the wait for the best original recipe!

***DRUGS BEING DONE AT THE CORNER TABLE. Woman yelling at herself and flinging an umbrella…read morearound*** UPDATE BELOW Unfortunately this review has nothing to do with the food, or the regular employees who help us here-- all of which is typically a great experience. Rather, this review is about the experience my husband and I had there today when we went inside to eat our food. We had ordered, paid, and just sat down when a woman came in through the door after just burning weird incense or something, which I believe also had caught her jacket on fire. She was standing outside the doors closest to the register and had a ton of smoke coming off of her/around her. Not kidding, it looked like a small fire. Not a vape, or a cigarette, like a literal small fire amount of smoke. She then walked past the registers, and brought a TERRIBLE burnt smell in with her, walked straight into the bathrooms carrying an umbrella, bags, etc, and after about 10 minutes exited the bathrooms. She began pointing her umbrella side to side, saying things that were hard to make sense of and then left. About 15 minutes later she came back inside and came and sat right behind me, my husband, and our infant. I immediately got up, went and told the staff, and asked for a manager just so this could get taken care of as there were other CHILDREN inside the Canes. She started yelling and talking to herself, and pulled out a big bottle of pills started taking them right there on a table that families are supposed to be eating at. My husband witnessed this as he was trying to box up our food to go. I don't know what happened, but I'm typing this review as I sit in the parking lot with the food that I ordered. And I haven't seen her exit yet. The manager was just standing there, tables away as we exited and we didn't actually see him go approach her. I'll update my review if this gets resolved in any way, but I don't feel like I was taken seriously on this matter. Rather that I was just trying to complain which wasn't my intention. It was for the safety of not only myself and my family, but the other people there. You cannot allow people to come and do drugs at a table where there are children just feet away. If I saw her, I know others did. And I just don't appreciate that it wasn't handled before I had to go to the counter and say something. And honestly I'm unsure if it was handled at all. As an establishment you have an obligation to make your customers feel comfortable and safe, and I feel like that was not a priority today. $40 down the drain for some BS experience. UPDATE: She was sitting outside as we left the parking lot at one of the tables and as we drove by, we saw her walking back inside to the back corner table inside. So it was obvious that no one actually took us seriously or made her leave for the safety of anyone inside. Today, Monday, December 22, I got in contact with Cane's customer service and I was given 3 vouchers for box combos. The customer service representative was extremely helpful and nice, and I do appreciate the concern that was expressed over the phone, I just still wish the entire experience wouldn't have occurred. It caused me to get upset at the table and not even want to continue eating before she came in the second time. What was supposed to be a relaxing lunch out with my husband turned out to be anything but. I also didn't appreciate the laughs and snickers behind the counter from most of the staff. So yes-- I got my money back from yesterday in the form of vouchers, and customer service is forwarding this to a different higher up team, but it honestly shouldn't have even had to get that far yesterday. Their food is great, don't get me wrong. I love cane's. The service is always friendly there at this location, and the chicken is cooked to where it's perfectly crispy. 10/10 on all of that. No complaints there. But I'm not sure I can go back to this location after that. My husband made a great point yesterday. She's just sitting there taking a handful of pills at that table and some unsuspecting family is supposed to come along after she leaves to sit and eat at the same table that just happened at? No thanks.

My food was cold and the bread tasted funny service over all was good just food was 5-10. And the…read morerestroom was clogged and overflowing.

Alex and Josie were super friendly and helpful. My son got his Caramel Frappe way too much sugar…read morefor sure. My son loves their Big Mac and fries for sure. I always use the app as you can gain points and get some great benefits. I have not been inside as I typically use the window's ordering process.

Been this place all the time and took my kids to play and eat there, but this is to much we pay the…read moremeal and they can't do they're job right to check the food if there's no shells or not but this is a lot..

Suzette provided great service! I went almost 30 minutes before closing, she told me about the…read morespecial deal on the tenders, saved me money! She fired up a fresh batch of chicken and fries!! The food was fresh and hot and great tasting!! Thank you

Service was friendly, and I was so happy they opened before 11! Ambiance was your typical fast food…read morejoint. Food was good. The chicken was fried perfectly. It was nice and hot. It was a bit on the salty side but seasoned well. I would definitely eat here again. The fries sucked and that was disappointing because I love that style fry. It's the reason I go to Arby's is because crinkle cut is my favorite style fry. It was stale. Okra was good and the gravy was good. I ordered a fried apple pie but when I got home and had dessert it was cherry‍. It was a red filling. It was good but when taking a bite and tasting tart and seeing red when expecting apple pie.....took me aback for a sec. Overall, the chicken hit the spot and I enjoyed it. I also had their signature iced tea. That was good also.