Saw the place posted on a local wood dale page and offering a discount so I figured I'd give it a…read moretry. As soon as I walked in I knew I should have walked out but didn't want to be weird like that. Everyone gave me a look like why was I here. I sat down and after a few minutes I believe the owner asked if I had a appointment which I didn't. He said something towards the back of the room and a gentleman came to a chair and had me sit down. The gentleman started speaking Spanish and the owner had to translate and ask what I was looking for. Told him 2- 3 inches on the side and about a quarter inch off the top. Owner also asked about my side burns which I said yes assuming thay meant to blend them with my beard. Now had the barber followed the directions I wouldn't be as upset. Instead the ​took his own creative approach. My side burns are half shaved off creating a clear gap between my beard and side burn. The back of my head is butchered with varying lengths, lastly I comb my hair back for some reason the barber decided to shave half my head on one side shorter and create this line on time of my head so I could comb my hair to one side. Once he showed me the mirror there wasn't much I could do and honestly wasn't going to create a scene especially since I already felt unwanted. I got up and could have just walked out as no one seemed to care if I paid. I asked for the zelle to be an honest customer and sent the money but no one even cared to check zelle if I paid or sent the right amount Name is Jonathon Santoro owner can reach out if he wants 773-987-9336

Highly recommended, Albert has been my barber for 13 years and is very skilled, talented and…read moreprofessional. The barbershop is very clean.

Jose is the absolute best hair stylist!!! Literally the only hair dresser that I will ever trust…read morewith my hair! Ive been going to him for over 10 years and every single time he does amazing. He always does exactly what Im looking for and also gives me advice on how to care for and maintain my hair. I literally refer him to all my family and friends.! If you are wondering if you should go, this is your sign! He is AMAZING and HIGHLY skilled.

I love this salon so much, I've been getting my hair done here for almost ten years now. Jose is so…read moreknowledgeable and professional, he's the only person I trust with my hair. If you're contemplating on scheduling an appointment, this is your sign to do it you won't be disappointed.

I dropped in from out of town and was seated nearly immediately with a young man who worked me in…read morebetween two appointments. This young man was just the right amount of friendly, explaining what he recommended for my cut and proceeded to deliver top-notch work. I wish I lived here so I could visit this shop regularly! The interior is super tight, neat and clean and well-lit and perfect for all men, young, older, all ethnic groups (even an older white guy like me). Hats off (so you can see my hair) to Alejandro M and Illy'z!

Best barbershop in Chicagoland. I've been coming here for years. Skits is one of the best/skilled…read morebarber you'll ever meet.

Been coming to Rudy for over 7 years now and love it every time! Have referred over 10+ people and…read moreall love it and are regulars now!

Was visiting from out of town and needed a fade. They took me in as a walk in and Adrian gave me a…read morefire cut. Definitely recommend this place.

Overall, his place is great. Each of the barbers here are…read morefriendly and make the cut go quick with engaging conversation. I'd recommend making an appointment as they do seem to get busy here. Overall service is great and prices are great for what you are getting with the overall package. Interior is nice and fitting as well. Call, come in and give it a go.

Shout out Alexis for cutting my hair. Nice and quick too with my haircut! Never fails to have me…read morelooking fresh when i leave the shop.

I made an appointment with Angel, figuring he'd take care of me. I wasn't wrong. From the moment I…read moreentered the parlor, I was greeted with a smile and spoken to with respect - valued as a customer. Angel took lots of care asking questions and ensuring I was pleased every step of the way. Looking around, you could also see all the customers also quite satisfied with the service provided. The hair products used were also of high quality. Once you step inside, you will instantly feel important to them.

Josh was very professional and puts a lot of heart to his work. great customer service and…read moreperformed a great job with the haircut. shop was very clean and welcoming.

On of the last true barbershops, its worth the wait! Besides where else can u catchup of gossip?read more

Great place to get hair styles and / or hair cuts. Owner Sandra, is warm and friendly always…read moresure you leave happy. She has two new styles to assist with Women hair. She is updating her salon update is in progress. She has braiding area, will have nail area shortly. The guys barbers James and Tomas there are others, have patience to deal with antsy little boys. Sometimes we'll beat the barbers to the shop but thats all good as you can sign up on Saturdays and it's first come first serviced But it's enjoyable wait, always laugh while waiting. Little wait time as each styles take time with there Client as they are professionals and do there best to please. So yes, well worth the wait you'll be happy give it a try. They do a great job every time. Most people think it's a Black Salon but don't be fooled all are welcome. Thanks Great job James, although Tomas is busy and always has Client waiting for him to perform his magic my 8 year old doesn't like waiting even if he is promised a treat. Thanks This is It for being there. Diane H.

This is a great place to get a hair cut. I have been going to The New Image Hair Studio for many…read moreyears now and the people who work there are very friendly and accommodating. Thanks Mike!

First, I want to say that Michael (the Owner and also the person who did my color) was so nice,…read moreengaging when I met him. He seemed like such a kind and affable man. I was looking for somewhere local I could get by roots touched up. I have had some negative experiences with getting my color done elsewhere. I have really dark hair. It's not pure black, but more of a natural brownish-black. When I have gone to other places to get my color done it has ended up with my roots being this weird violet color, or the all-over color being blue or jet black (which is very unnatural). I was hoping to find THE salon that could do it right for a decent price. I had found New Image and they had a 50% off coupon for new clients. -1 Star: The location and interior For the mid-range prices for regular (non-sale) prices, I was expecting a small, but professional salon. The Wheaton location is in a small strip mall - the kind where you would likely find ethnic grocery stores and Laundromats. The coat hooks up front were full and I had nowhere to put my coat other than on the chairs in the waiting room. -2 Stars: The Consultation / Application I told Michael my concerns and we looked at the sample book. He suggested the Espresso. I had chosen the 2nd darkest black and asked if a few drops of the Espresso could be added. He said that wasn't a problem, but insisted that there was blue in my hair and that whoever had done the color before had messed it up because it wasn't natural looking. I mentioned I had very sensitive skin that stains easily and I wanted to make sure that product wasn't placed on my scalp and no black marks around my hair line. He must have not heard me correctly because he pretty much slathered the color around my roots and my scalp was drenched. My scalp started burning soon after he started. I told that to him and he said that it was no big deal and that it would stop after about 5 minutes. It didn't. The heat/pain kept escalating and I was watching the clock for the whole 40 minutes. Michael seemed amazed that the burning continued (because no one else had complained), yet he didn't suggest it be rinsed off immediately; instead that I should just wait, and in order to completely color the roots that he had to put the color right on the scalp. I explained that any time I have gotten my hair colored that the colorist would paint the roots instead of just smear it on. He seemed nonplussed when I told him that was how everyone did it and you need a smaller brush. He said that was ridiculous that someone would take that much time to individually paint the roots, but if that's what I wanted, maybe we could try that next time, and that it would cost extra. -3 Stars: Rinsing/Conditioning and the Color When it was time to rinse we used the same chair the coloring was done in. The chairs were right up against the sinks and there was no separate place for shampooing. I had to lean back in a very uncomfortable position. It was miserable. I asked what shampoo and conditioner were being used and I was told, "Oh, I don't really know. (She) uses some of the leftovers from bottles and just puts them all in a pump, so it could be anything." Also I didn't like that he used Beard Oil to put in my hair along with 3 things he didn't identify. He was very rough when combing out my hair, and didn't even suggest a blow dry, even though it was cold outside. He told me that cost was going to be $60 because of the length of my hair. I thought that was weird because there were no more than about 1 1/2 inches of roots and he didn't do a pull-through. The burning persisted all day. I have been coloring my hair since I was 22 and I have NEVER experienced anything like that before regardless of whether I used professional color by a salon specialist or a box color at home. I noticed once my hair was dry it felt like straw. The roots were a weird copper color - like the grey didn't take to the color at all. I did a couple of deep conditioning treatments and left my conditioner on longer than usual after shampooing and the hair feels better, but not as soft and silky as it was before. I called today and spoke to Michael. I explained what the results were and he offered to recolor it. After what I went through last time I was not about to go through that again. He then asked what I wanted. I told him that I wanted a refund on the coloring and he blew up at me. He raised his voice and said, "Let me get this straight: you want a refund on a 50% off color? Are you serious?" I said yes and he said "Fine. Come in and I'll give you your damned money back." Then he hung up on me. I am taking my husband with me tonight to get my refund because I am honestly afraid to go alone. NO ONE should be treated the way I was. *Update* I went there last night and Michael saw me from outside. When I went in Michael handed me $20 in cash. How is $20 a refund when I paid $40? Be warned - don't do business with them. I will post this elsewhere to