took my manifold in with photos because pump was leaking. I was told needed new packing that it was the only thing it could be. I was charged $150.00+for parts plus labor to install. When I put it on the pump still leaking but worse. I took entire pressure washer back the next morning and was told I would need to leave unit and pay $100.00 deposit for them to check unit and if repairs not done the 100.00 would be charged to troubleshoot unit. Was told I did not bring unit in for them to check the first time. I replied they should have stated this to begin with and was told what was done was the only thing it could be. Not very good customer service. I feel was ripped off of the money that was paid. I will not be going back for anything! read more

Refused to honor refund for a $16 unused item. Some bs about needing a code on the receipt. Showed them the charge on my bank card, but nope, that's not good enough. Consumers getting screwed by this business. Stay far, far away. Its no wonder why Amazon's putting mom & pop shops out of business. read more

Blast -Off Equipment - proof of purchase - Building Supplies Near Me - West Palm Beach, Florida

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this place was amazing. They're open on Saturday so professional and polite. They had everything I needed. I highly recommend this place.

The whole shop is very racist. Noticed that when Latin origin come in to get repairs done get charged more than what is actually worth. They are all very rude they just want to take your money they don't care about what your needs are as a customer especially if your Latin origin. Not to long ago I noticed they had a very helpful young Spanish gentleman working there and I happen to notice how rudely and disgustedly they treated the poor guy working for them making the money. Don't give any business to this company! Toda la tienda es muy racista. Me di cuenta de que cuando llega el origen latino para hacer las reparaciones, se cobra más de lo que realmente vale. Todos son muy groseros, solo quieren tomar tu dinero, no les importa cuáles son tus necesidades como cliente, especialmente si eres de origen latino. No hace mucho me di cuenta de que tenían un joven caballero hispano muy servicial trabajando allí y me di cuenta de lo grosero y disgustado que trataban al pobre tipo que trabajaba para ellos haciendo el dinero. ¡No le des ningún negocio a esta empresa! read more

My older Honda pressure washer stop putting out pressure so I took it to blastoff to get it fixed. I paid a $45 fee which would be credited toward repair if they fix it. The next day they called and said the pump was bad and would need to be replaced for around $500. I said I'm not sure the unit is worth that much, so I'll come pick it up just for the Honda engine, if nothing else, I brought it home, watched a video on repairing pressure washers, took it apart and fixed it myself in about an hour. it works fine, doesn't need a new pump. I'm not so sure they even tested it. read more

BlastOff A Great family owned Business has kept my Mobile Mega Detailing Company successful for over 10 years. Without there monthly detailing classes and customer service I would be be broke. Everyone there is super nice and polite especially Skeeter who has been my mentor for ten years without him I would be out of business. If you need Detailing trailers or Chemicals and supplies, there is no other place to go but Blastoff. read more

This is were I go when I need something done right and need to get back on the road quick and back to work Blast off has helped me for years to run a bussiness And understand the sense of urgency to get back to work fast Thk u for the years of great service !!! read more

If there was an option for zero stars or negative stars I would give that. We were completely disappointed in the service provided at this facility. We took in our pressure washer and told the service technician what was wrong with it in Hope's of them fixing it. They charged us $75 and told us it was just bad gas. So we took it home refilled it with fresh gas and fired it up. It immediately shut down. We took it back and said it was not fixed then they told after they re looked at it, it would be 250 for the part that they thought it needed. We decided it wasn't worth replacing and then they charged us an additional fee for looking at it again. They refused to give our pressure washer back until we paid them more money even though we paid them the first time they looked at it. COMPLETELY UNPROFESSIONAL. read more

I recently took two of my pressure cleaners to be serviced. Well long story short, when check they were not service. They still charge me tho. Str8 rip off. Dont trust these people read more

Update - I was able to speak to the owner to share my experience and to ask for my $45 back for the check, considering that they didn't check what I had asked for. Initially, he was a bit defensive until I said this wasn't about the money and would hope that he would want to know. When I told him that the cover hadn't even come off, and explained having to break a seal, he stopped and listened. He didn't want to go and bark at a worker without good reason. They did send me back my $45, and for that, I increased my rating by ONE STAR. read more

We have always spent thousands on repairs and maintenance annually with another company locally, but since we started using Blast Off they have steered us toward better products and have substantially reduced our cost by almost 30%!! The savings is huge for a small business and are vehicles are being serviced properly and we finally feel that we have a company that can grow with us!! Skeeter & Peter are the best! read more

Blast - Off is a Rip - Off. Had to get a pump rebuild kit in a pinch. On the phone they said it would be $129.00. I thought in a pinch, I would pay the extra $29.00 above the online prices. I get there and they upped the price to $189.00. To think I had this guy build me a trailer and he wants to rip me off. Poor business. Never bite the hand that feeds you Skeeter. It will come back to haunt you. Taking my business elsewhere. read more