I would give 5 but I %100 believe we were over charged for the items we got…read more We purchased a basic clear down stem that was $10 and the $3 for 10 they had for Incense . But somehow our total came out to $34 and some change. The female worker was already in a bad mood and seemed bothered she was even there. I asked how much the down stem was to confirm I wasn't tripping on the total, With an attitude she replied $10. I assumed he purchased something else. Nor did He question it further so I left it alone, but after leaving we in-fact only purchase the Stem and Incense so I couldn't help but think about it (lol). Adding in taxes it still did not add up to $34+... If anything it should've been around $23, We were %100 Overcharged.

Was a loyal customer. Yesterday i picked up an defective unsealed (maybe fake) loose leaf tobacco…read more Called in the morning to see if there's anything they could do, Alyssa, who is their cashier, answered and was really rude, unprofessional and honestly weirdly horrible with us when we were trying to tell them of the product. She said she would call the manager, and then said there was nothing that could be done, which is fine because i'll just go to another smoke shop. She was off standish when asking when a manager was in so we could talk to them in person, since he wasn't in right now, where she denied providing information. but wanted to write a review to warn others that they are probably buying fake product or defective from the store and if you have a complaint, they will be rude, sorta defensive, and have horrible product and customer service.

This is my local smokeshop. They have all the basics for what you would need. They also have a few…read morequality glass pieces if you're a Connoisseur AreI usually come in for blunt wraps. This location seems to have a lot of foot traffic so although finding a parking spot up in front might be difficult they will all always be stocked on your favorites. Located right of GNC

Sells fake wax/buds. Owner says they get it straight from the source then tries playing dumb like…read morethey dont know it's fake and how to verify the QR code. Insisted on selling me this specific brand and said it was legit that they got it straight from the source then tries acting like he doesn't know how to verify if the wax disposables he bought in bulk are real before he sells them in his shop. Bad business

What a transformation, wow! Love love the new look/remodel, looks so much bigger & clean with the…read morenew tile & look. The walk-in cigar humidor, love the new look and all the new cigars you've added to your selection. Seriously this is always been the one stop shop for your tobacco and cigar needs. Mr. Kim is a phenomenal human being and his customer service is absolutely amazing making royal tobacco best tobacco/smoke shop in town. Thank you Mr. Kim for the amazing service and loving the new look.!

Owner is an awesome guy! I've known him for years. He always goes out of his way to make sure your…read moretaken care of. I highly recommend this store.

Always feel welcome and the price is unbeatable. The glass and bowls are beautiful and affordable…read more Thank you to the gentleman in the back for always having a good attitude

Never open on time! Google said 8am. I got there at 8:30! The gate was closed, women inside shewed…read moreme away. Horrible experience hate I wasted my time & gas. This has happened multiple times to me only it seems, Starting to think she's racist

Mark is a true homie! His service is great, recommendations are top tier, and always has the hook…read moreup! Definitely the smoke shop to go to for all your smoke related needs. They have an overall awesome selection as well as things for a good value. My husband and I have been coming here now for like over a year and always has been good. They also have snacks and fun little fidget toys that I usually end up getting. They also have sports cards and POKÉMON CARDS! The guys that work there are always so nice and always in the mood to crack some jokes and just vibe with you. So yeah highly recommend!

Ok smoke shops are smoke shops but this one hands down is legit they have all the things I can…read morethink of u need smokes they have it vapes they have everything u think of bongs haha best in town for the price and good quality mark the owner is the man the guy is true business man and couldn't be more happier to support do t go anywhere else besides here best prices in town

I had just moved back to town & made the mistake of going to "Smoke Shop" (Clinton Keith & the 15…read morenear Albertsons - don't go there. Language barrier & the Indian "mom" is rude). They're awful. So one day I randomly walked in to Maverick & never looked back. Tall blond "kid" has helped me each time I've been in & has answered all my questions. For instance, I constantly forget what kind of pods my vape takes but he'll glance at it for .5 seconds & knows which ones I need immediately. Zero complaints & I'll continue shopping there.

This is how you kill a business from the inside out. I…read morewalked into this smoke shop on a Saturday morning at 10:50 a.m. The place was empty--not "quiet," not "between customers," just empty. No one at the counter. No one restocking. No one even pretending to care that a paying customer had just stepped through the door. Eventually a kid drifts out from somewhere in the back like he'd been interrupted from something far more important than, you know, running a retail store. I asked for a specific product. His response? "I have no clue what you're talking about." Not "Let me check," not "What brand or style are you looking for?", not even a basic attempt to clarify. Just pure, unhelpful indifference. Here's free advice for whoever is actually supposed to be managing this place: when a customer asks for something you don't immediately recognize, you don't shut the conversation down. You dig. You ask questions. You try to figure out what they want. You write it down so the owner (assuming there is one who gives a damn) can see what people are actually willing to pay for. That is literally how businesses learn what to stock and what to drop. That is how money is made. Treating a customer's request like an inconvenience is how you guarantee they never come back and never recommend you. I started looking around myself because it was clear I wasn't going to get any help. I found some Backwoods that looked interesting and asked a simple, normal sales question: do these sell well? Once again--no clue. Zero product knowledge. Zero interest. The entire interaction felt like I was bothering someone who would rather be anywhere else. Short answers. Flat energy. Zero warmth. No attempt at hospitality, no attempt at salesmanship, no attempt at even basic customer service. It wasn't just unhelpful; it was actively off-putting. This is not a minor staffing hiccup. This is a business being run into the ground by someone who either doesn't know how to hire, doesn't know how to train, or doesn't care enough to do either. A smoke shop is a retail environment. People come in wanting products, recommendations, and a halfway decent experience. When the person behind the counter treats every question like a burden and every customer like an interruption, the store becomes a ghost town. And looking around at the empty floor on a Saturday morning, it is obvious that is exactly what has happened here. Businesses do not survive on product alone. They survive on people who want to be there, who understand the inventory, who treat customers like the reason the lights are on. Hiring someone who clearly does not want to work, who cannot (or will not) answer basic questions, and who makes the experience feel cold and dismissive is a choice. It is a choice that costs sales every single day. It is a choice that tells potential customers the place is not worth their time or money. And it is a choice that leaves a "poor little smoke shop" looking exactly like what it is: poorly managed, poorly staffed, and slowly dying under the weight of its own indifference. Owners: this is not how you run a business. Hire people who actually want the job. Train them. Hold them accountable. Or watch the place stay empty while customers quietly decide never to return.

Awesome customer services and plenty of selections of vapes for your needs…read more Friendly guy!

Amazing service ! Very friendly staff ! This is for sure going to be my new go to smoke shop. The…read moreproduct displays are very organized + easy to navigate on your own. Also much better prices than another local shop i've been going to for 6 years

Olde Town Smoke Shoppe has been around for a long time and I've been buying cigars from them for…read morequite a while when I've found myself in Temecula. They carry a fantastic selection of cigars and I've never had difficulty finding something I like. I've even managed to find some of the "Feral flying pigs" on a few occasions which aren't the easiest cigars to come by. The gentleman who I'm assuming is the proprietor of this store is always very kind and helpful when I've been in here and has also welcomed my wife when we've had cigars in the shop. The location is fantastic because you can take your cigars to Stone Church next door and sit right in front street, enjoy a cold brew and watch all the cars and motorcycles. The location is actually quite perfect. Olde Town Smoke Shoppe is the best cigar shop in the area and I can't imagine a reason I'd ever need to go elsewhere in Temecula for cigars.

We were visiting from Tennessee for Memorial Day weekend and decided to stop by. My husband, myself…read moreand my brother in law walked in trying to locate the cigars that we usually go for. We are no cigar experts but we do enjoy a cigar every now and then. The employee or owner (not sure) was a bit snarky & condescending . We did not feel very welcomed and he was not very helpful. Such a shame since our move out of California, we would usually try to stop whenever we would visit for our cigar fix.

We were on a mission in search of a particular item on a gift registry. The scavenger hunt felt way…read moremore intense than it should've been: tracking down a specific Georgia Peach vape. After striking out at another smoke shop, we finally hit the jackpot here. Crisis averted!!! The shop has a huge selection of vapes in just about every style imaginable, plus plenty of smoking accessories. They also carry cigarettes for the traditionalists keeping it old school. If you're hunting for a certain vape flavor/type and tired of playing smoke-shop roulette, this place might just save the day like it did for us.

Great selection of items, friendly employees, personal service, and great prices. Came in earlier…read moretoday and was helped by Dylan, he was very helpful and gave personal recommendations to help me find something I might like, Even during a rush of customers. Shout out Dylan.

Walk in humidor with a great selection and very reasonable prices. They have everything you need if…read moreyou forgot your smoking stuff at home like I did and are staying at Murietta Hot Springs Resort, Thank You Mike!!

The owner is awesome, super nice dude and the price on everything is cheaper than any other smoke…read moreshop in the area. I never write reviews but this place deserves a higher rating for sure