Excellent customer service. Great selection of bikes and accessories. I will drive from the Willamette Valley to shop here. read more

Casey, Jacquie, Jacob and the rest of the employees are awesome! I dropped my bike off for service yesterday and driving back to Bend I was thinking how thankful I am to have found this shop. I have 1000% confidence in them knowing more than necessary to work on my Canyon Speedmax TT bike. It's always quick turnaround and reasonable costs for the labor/parts needed. Only thing I wish is I didn't have to drive the ~30 minutes from Bend, but with these guys, it far outweighs the inconvenience. I'll continue to do so. read more

I needed to get a new bar, stem and grips. They had everything I needed for an older mountain bike, at a decent price! And, they have a great sense of humor. read more

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This bike shop supports the local youth mountain bike team. They are so generous with their time and sponsorship of the team and it means a lot to the local community and families. Plus, they are a great bike shop! What I like best about this store is the customer service - they are truly thoughtful when helping you figure out what you need and don't need. For someone like me, who doesn't know much about biking, I feel I can trust the information they give me to make sure my kids are ready to practice and race. One time, I took my daughter's bike in for a tune up before a race and Brecken not only did a great job getting the bike ready, but used his experience with the race to recommend new flat tire goo due to conditions. At the race, there were so many flats and my daughter would have had one too if not for Brecken's advice! Instead she finished with a smile with no bike glitches over the course. read more

The crew at Blazin' Saddles is incredibly knowledgeable, provide expert service at a very fair price, and has a great selection of bikes, parts, clothing and accessories. They are also huge supporters of the local cycling community and the City of Sisters in general. They are well worth the trip from Bend, Redmond and beyond for all your cycling needs. read more

Best family run bike shop in Central Oregon. We've bought all our mountain bikes here, and love to stop in for gear and just to chat. They're super friendly and they've got everything you need. Thank you Casey and Jacquie! read more

I am sharing my story and review because my Giant ebike I purchased from Blazing Saddles 3 years ago has changed my life! I love my bike that has taken me over 3000 miles of forest and rode adventures. It makes me feel like a little girl again and I am almost 70. I also love the service I receive from the awesome employees at the most beautiful bike shop in the world in Sisters, Oregon. Writing this review is my way of thanking them, yet is also intended to inspire you to feel like a little kid again and to go on more adventures in your youth and as you age. I am unable to hike as much because of my plantar fasciitis, but I can still bike and swim. I am so grateful for my Ebike and Blazing Saddles! Thank you to Casey and Jackie and the wonderful crew for helping me stay active! Bless you all! Lori chase And I love having bighee tires, what I call the Giant Dereck bike! read more

Casey, Jacquie, Jacob and all of the crew provide the best customer service and go the extra mile to make sure that you are completely satisfied with anything that you purchase or any work that they do. They have fixed every issue I have thrown at them and they are comfortable with an old clunker townie bike to the latest e-bike. Blazin Saddles works hard in their community too with trail building and maintenance and spear headed the bike park nearby. read more

A friendly bike shop in Sisters. Great service and advice on the local area. Good selection of parts and accessories at fair prices.

Loyal customer for over 10 years. Super friendly and knowledgeable staff. Awesome inventory of everything you need: road, gravel, or trail. Highly recommend. read more

Can't say enough good things about the staff at Blazing Saddles. Between myself, my husband and grandkids we've bought six bikes from them and the service and knowledge from all the staff there is fantastic. They are helpful with trail rides, road ride recommendations and just bike riding in general. So happy to have such a great bike shop right here in Sisters. read more

A top-tier shop that can handle all your cycling needs and wants in a friendly professional manner. A great supporter of the community.

I just bought my fourth bike from Blazin Saddles and am loving it! I bought my road, fat tire, and two mountain bikes, and Casey and his team made sure everything was perfect. I like to service my own bikes, but they are always helpful whenever I have a question. I am local, and I could go to Bend, but they have been able to help me get whatever I need and customize my bikes. I highly recommend them for all your biking needs. read more

Blazin Saddles is a fantastic community supporter as well as an all around awesome bike shop. They've got everything cyclists need for road, gravel or mountain biking. I love how they enthusiastically support Bike Park 242, host monthly Sisters COTA meetings and step in to sponsor local rides, events, the HS mountain bike team and awesome Kim Ryan!. The staff is always welcoming and inclusive -- whether you're a "mature" rider looking for e-bike advice, a parent searching for their kid's first peddle bike or a seasoned gravel-er ready for big miles. I admire their hometown spirit and moxie! I bought a SCOR e-bike at BS, and later, when I decided to sell it they performed a safety check, packed it up and shipped it to its new owner in another state. No hassle, great service, and always big smiles. Thank you Casey and Jackie for all you do to keep Sisters rolling on two wheels! read more

reserved a e-bike 8-21 to pick up on 8-22. Air quality was extremely hazardous on 8-22. I went in to Blazin Saddles to ask about moving my reservation to 8-23 as air quality was expected to improve. Their response was "unfortunately we have a 24 hour cancellation policy". I didn't want to cancel, but simply move my reservation. The bike was NOT reserved for someone else on 8-23 either. They could have easily accommodated my request, but refused... Customer service is horrible! I will not return and I have shared my bad experience with others in the community. I've since learned that others have had a bad experience at Blazin Saddles as well. Not only did they not accommodate me, they were rude. I felt like I was an imposition when I did pick up the rental and returned it. You would think for them being in a tourist town they would be more than friendly and happy to accommodate customers. They blew it! I will do business with Eurosports from now on. The only reason I didn't to begin with was because they were closed.... Do not do business with Blazin Saddles, you'll regret it! read more

I love Blazing Saddles.. when it came time to get a hybrid bike I was helped by a woman (Jacquie!) and felt so comfortable with her. She made sure i felt comfortable and made sure I had the right fit. And have had excellent service so far as well. I highly recommend Blazing Saddles for your bicycle needs.. oh and they have a lot of cool women biking cloths! read more

I recently had a service and repair done here and it was great! Another shop in Bend, (we won't mention names) had told me my bike wasn't a good candidate for new shifters due to its age. The staff at Blazin Saddles got my 30 year old bike running good as new! read more

Blazin Saddles - Vintage Diamondback Apex - Bikes Near Me - Sisters, Oregon

I can't say enough good things about this bike shop. Casey, Jacob, and Ken have all gone out of their way to answer my (many) questions, help get me on the right bike, and customize it to my needs. So cool to be able to buy local, and have such an outstanding experience while I was at it! read more

Casey and the staff provide top advice for repair, component upgrades and bike purchases. Plus Blazing Saddles has a large selection of bikes you can test ride, purchase and take home the same day. When I am looking for birthday presents Blazing Saddles has the apparel, shoes, helmets and gloves to delight. Really a one stop cycling resource. See for yourself. read more

Took my bike into Blazing Saddles to get both tire tubes replaced. Despite being very busy they helped me immediately and I was out 15 minutes later. I had a small problem the next day and again they fixed it immediately and sent me on my way. Couldn't be more impressed. read more

Blazin Saddles is an awesome bike shop in Sisters, near Bend. Very nicely organized. Lots of gear, lots of equipment for the starter, middle of the roader, and high-end biker. Road bikes. Mountain bikes. Rentals too. No, I haven't use the services but I watched and chatted with one mechanic, Eric, last time I passed through. Saw him put a sweet tune up on bikes, he knows his stuff. So I would not hesitate to bring my Salsa 29er in here for service. Casey is very friendly and helpful if you have any questions on where the local Mountain bike trails or road bike routes are and what gear you need to go out for a ride. Check this store out when you pass through. read more

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I've had so many good experiences at this shop, but here's my most recent: I was building up a bike myself, but didn't have the right bottom bracket tool. Even though the shop schedule was slammed, Casey and Jacob took out a couple of minutes to wrench in my bottom bracket. Once I had the bike fully built, I noticed a "thock!" sound whenever I put in hard pedal stroke. Diagnosing creaks and sounds on a full-suspension carbon MTB is a PITA, and I could not figure it out. Maybe the BB wasn't torqued to spec? Called Casey and he insisted it was right, but said to bring it in. Again they took the time to look at it, and the BB was good. Then Jacob worked with me for about 30 minutes to find and fix the sound. At the end he went over every bolt on the bike and found a loose pinch bolt on the suspension swing arm. Somehow it slipped through QA at the factory! The price for this excellent service was... way, way too low. So I bought a bunch of stuff from them - they have a great selection of everything - clothes, shoes, helmets, gear... I frequent a lot of bike shops and this one is waaay high up on the list regardless of location, and it's definitely the best shop in Sisters. read more

Great bike shop. My wife and I purchased 2 E-Bikes and a bike rack last year - not a small purchase. Great selection, tremendous service, knowledgeable staff, no pressure. Recently, their staff gladly helped us resolve a post purchase warranty issue with the bike rack and a small repair to one of our bikes. Thank you! It's a full-service shop so we plan on being back for future routine maintenance and any future repairs. Check them out - you won't be sorry. read more

My husband and I rented bikes from Blazin' Saddles to discover biking trails in Sisters after talking about traveling to this area for over a decade from Southern California. Parley was very friendly, attentive and made sure we had best fitting bikes for our needs. Being a couple of "well-seasoned" mtn. bikers who no longer take the toughest rides but prefer easy to moderate trails, he steered us right on trail choice and bikes. Got my first ride on a 29er and that was heaven. The bike shop guys both made us feel welcomed. Fair price on the two rentals for 1/2 day. We also spent 2 days in Bend at Loge Entrada where our renting bikes experience left a lot to be desired to say the least. BYOB to Entrada. I could see that's what most riders do there. Thanks Parley for making our 10 year dream to ride awesome trails in central OR a dream experience! Colleen and Al. read more

My experience, and shop around before purchasing a bike from Blazin Saddle. I'm disappointed with the shops technicians and the lack of expertise and know how to correctly diagnose a problem that I continually experienced with my mt. bike that I purchased in December. I was told, "that there was no issues with the bike, and it was me." I took my bike to three different bike shops, all the technicians collectively diagnosed the problem that I was experiencing, with in minutes of looking at the bike. It turned out that a part on the bike was a manufacture defect and a recall was issued to fix the problem. The bike is fix and I'm happy to be back on the trails, and that's my experience with Blazin Saddle. read more

Tried to get a flat tire fixed while on vacation, told they could get to it next week. Salesperson was rude and unhelpful.

Great bike shop! Stopped by mid afternoon in the middle of a nine day group bike tour. Needed an urgent and somewhat complex repair to get back in the road with our group. Deet (spelling?) took care of me, fixed the bike that afternoon, and got me rolling again before the group left town. Looked through their great selection of bikes and accessories while I waited and left with a couple of things that were just what I needed. Highly recommended! read more

The guys here have done great work with my children when I bought them in to get a bike. They also did a good job on repairing it when it got damaged. When we had a small issue. The manager did a great job at making sure everything got situated just right. We will be back. read more

Great local bike shop. Knowledgeable and friendly staff. Fair prices and quick repairs. Highly recommend.

Wow. You guys. The customer service in this place is beyond what you could expect. We went in there to just look around and ended up buying a bike for my husband. The sales guy was amazing! Absolutely no pressure at all. He was kind and patient with every customer who ventured in. I would definitely recommend this place. I can see why they have been named "best in sisters" for several years. read more

Perhaps the best experience I have ever had in a bike store over the last 30 years. Thanks to Casey and Romeo in the shop. They made my bike buying experience fun and informative. I am a very picky customer and they satisfied me with their service from ordering a new bike, extending the Memorial Day sale price to me even though the bike I wanted wasn't in stock. They stayed after closing to fit me to the bike and offered another free fitting (after a few weeks of riding the bike) as well as 2 complete tune ups worth over $100. I can't thank them enough for their thoughtful and complete service. I can't recommend this store enough...! read more

I love this store! The staff listen to my needs and help me make purchases that benefit my riding experience. My boyfriend and I got our first mountain bikes here and we love them. After riding a bit, we went back and Brittany helped me pick out riding shorts and shoes that are super comfortable and allow me to ride longer without discomfort. Then, she took me on a ride and basically gave me a free clinic on turning! The staff truly go above and beyond here. I never feel like I am being pushed into a sale, but that they truly care and want me to have the best time biking. read more

visiting the area in my RV. had a brake issue. they took me in right away and as a result I will not miss my group ride tomorrow. great staff. great support. super friendly read more

This is a bike shop that gets it. I don't know why so many bike shops have that condescending, snooty vibe or try to just get you into a bike like a pushy car dealer, but it's something I've ran into over and over. Blazin Saddles has figured it out though. They will treat you like family and try to do what's best by the customer. Not only do they carry a ton of quality product they are willing to make special orders to get you outfitted right. Their shop is also really engaged in both their local community and the Central Oregon cycling community. I've had only positive experiences here and that's why I will keep going back. read more

This is a great shop! Some buddy's and I rented bikes for the day to ride the Peterson Ridge trails. The bikes and the staff were rad!

I have been extremely disappointed with the quality of service from the crew at Blazin' Saddles. If you are visiting the area and do not have time to mess around, I'd avoid this place if possible. Of course they're real nice and all; but that's not what you are paying for. I expected better execution of repairs without the numerous and expensive follow-ups. I've spent many weeks cleaning up after their incompetence. If I must take my bike in 3 times for service then that is 2 times too many. This is particularly true with their big city prices! Sadly, Blazin' Saddles high service fees are not supported with high-quality workmanship. The tubeless tire they installed on the back rim just came off. That's after the front tire came off. How many times does it take these "experts" to get it right? The staff required me to bring my bike in two times to install the front tubeless tire, for goodness sakes! I'd characterize my experience as a total failure on the part of the business to perform acceptable work. In over 25 years, I have never had to go back to a high-end bike shop for follow-up repairs of this degree! Maybe a small tweak, sure. But never has my bike been disabled after spending this kind of money for service. The service staff at Blazin' Saddles are essentially experienced biking enthusiasts but unfortunately rank amateurs when it comes to maintenance. After I spent over $300 at Blazin' Saddles, I've subsequently had to pay for an additional $130 in maintenance services to get all the new problems fixed. (not including the cost for my time and fuel for the extra trips) Additionally, I should share my opinion of Eric. He was not a good listener and handled me as a customer, poorly. As a result, he came across as not customer-focused. He may have promise, however, at up-selling the customer into a product that is not a good fit for that customer; particularly true in my case because my tire and air maintenance increased substantially. In my first encounter, I did not appreciate how Eric behaved impudently over a trivial misunderstanding during our dialog. I should have taken that as a sign of his less-than-professional nature and never gone forward with the work order. Other employees who worked on my bike during the second visit returned my bike in sloppy fashion. Front wheel was hastily attached and front brakes were scraping the disc which ultimately required bleeding to get it dialed in again. For the benefit of the reader, please note, this is about a high performance $3K bike. e.g. not low-end gear. :) I hope this saves some fellow bikers some grief. Update: After several months of not having reliable air pressure in my tires, on an on-going basis; I was coming to the conclusion this is the way tubeless tire culture is: Riders just put up with the annoyance of always losing air. Then I had both tires re-done by my favorite bike shop. I have not lost air for over a month now, nor have I needed to add any air. I also was not happy with the adjustments to my front shocks as this was not discussed prior to the work being done. It was way too soft so I needed to have that re-adjusted too. read more

Great bike shop! We were cycling through Sisters on a 10-day trip. We needed our brakes checked and also derailleurs. The staff greeted us warmly and were happy to check our bikes over while we waited. They adjusted brakes and etc in about 20 minutes. And they poured us a nice cup of local beer, on the house! We whole-heartedly reccomend this shop. read more

I recently purchased a BMC TMR02 from them after I found their listing online. After emailing a few question back and forth I made the decision to buy the bike from them. Between Eric and Casey, they were very knowledgable of the BMC brand as I did my due diligence research and they were spot on when it came to specific technical questions. We handled the credit card transaction over the phone (I was a bit weary of this) but having previous high reviews on Yelp and Google I trusted them and proceeded with the purchase. FYI Oregon has no state tax! That was a huge deciding factor that I didn't realize until the transaction was being processed. The process couldn't have been easier and my bike was paid for and on its way. They even worked with me on optimal shipping rates to Hawaii, in order to save me a few more dollars...KUDOS! Now the fun begins, FedEx managed to "misplace" my brand new multi thousand dollar bike somewhere along the shipping lines. After not receiving any shipping updates for days I contacted Casey/Eric. They were immediately on the phone with bikesflights.com and FedEx trying to track my bike down. Apparently the shipping label had "fallen off or got damaged" according to FedEx, I don't believe that for one second, but to no fault of Blazin Saddles or bikeflights.com. Casey kept me updated along the way and my bike arrived safely, but a few days later than expected. Their professionalism and customer service are not only what you'd expect when spending thousands of dollars on a bike, but they go that extra mile to ensure you're satisfied and everything is taken care of on their end. I'd buy from blazin saddles again in a heartbeat, and let me remind you this was an Internet/over the phone sale and I have never even met these awesome guys! Next time I'm in Oregon I'm going to make it a point to go visit their shop and say hi. -Aloha from HI read more

Can't say enough good things about Blazin' Saddles. Friendly, knowledgeable staff, and great selection of gear at great prices. Service is top notch, and several times they've refused payment for fixing something I broke. One of their staff (Parley) once loaned me his own helmet so I could keep riding until a replacement arrived. Very community minded too - they renovate & give away bikes to needy people, provide bike valet services for the Sisters Folk Festival, and are a driving force behind Bike Park 242, a skills park being built in town. Spend your money at Blazin' Saddles! read more

My wife stopped in over the weekend. Our daughter's bike was having a problem with the front brake and of all the bad luck, she was headed to a birthday party where bike riding was to be the main activity. As it was, there were three skilled bike shop employees who were apparently all standing around one bike. My wife asked for help to simply diagnose the issue. The gentleman assisting basically refused to help, citing the fact that they were busy. Even with the sad face of little girl standing right there, they all refused to even bother to look at the bike to see if it was something simple. As it turned out, they walked down the block to Eurosports. They were kind enough to look at it really quick. It literally took all of 5 seconds to fix and turned out to be a disconnected break cable. Sad part is, we are in need of two new bikes. I'd be hard pressed to buy a bike from Blazing Saddles seeing as we weren't treated well at all. read more