I have nothing to say but excellent things about Smith Rock Auto body shop, whom I've used several…read moretimes over the years for all of my auto body work. Their work is quality, and I dont mind driving from Redmond or Madras for their quality work! They've always performed the work I requested, and do a great job communicating with the insurance companies to give feedback and full explanations on why the estimates were what they amounted to. The front office ladies are prompt about communicating with me and letting me know where they're at in the repair process too. Forget where you live, get your car towed there for service you'll be happy with upon completion.

Smith Rock Auto Body recently painted my 2017 Tacoma to repair Toyota's notorious paint fading…read moreissue. It turned out great with additional applications of clear coat. A big thanks to Dave and Dewey, the painter, who did a phenomenal job.

Based on the recommendation of Roadtrek customer service I drove out of my way on a recent road…read moretrip to a Oregon (I live in N cal), to have my 2023 Roadtrek Zion worked on a Garner RV. My local warranty facility told me "there's nothing we can do for that noise" that was annoying me so much I wanted to sell the van. In a matter of minutes the technician figured out the problem and fixed it within a few hours. My only issue now is they are located 500 miles away from home!!!

Absolutely horrible communication! They had my RV for over 2 months for relatively minor repairs…read moreand a winterization. I called 4 times to get a status report, left 4 messages with no return phone call. Finally went to there place in person to pick up my RV and they told me they were hunting. I replied were you out hunting for 2 months?? I left with my RV untouched and literally no apology. These guys are absolute trash and DO NOT know how to run a business!!

Brought 2005 gmc truck for service. Differential fluid and reuseable air cleaner cleaned. As always…read moreAron did a great job at a fair price.

#WALKAWAY! Aaron cut corners, costing my family $1,000 in a…read morevehicle and all my savings to give my kids a car to drive while I start a new career. He didn't care!!! Aaron interfered in the sale of (his miss diagnostics) dead" vehicle that turned out to not be "dead". In the end, I made more money out of the sale of the "dead" vehicle, with full disclosure to new buyer. The person that bought the vehicle did a full inspection and spent less than $500 to fix it, and it is now running. Aaron was negligent and dismissive and his actions or lack of... he cost me and my family significant damages.

Stopped into buy some new transmission lines for my Chevy DuraMax diesel, glad to find out they had…read morean aftermarket upgrade in stock, the awesome gentleman behind the counter was nice enough to come out to my truck and lay on his back and make sure I was getting to correct part, now that's customer service! I asked 10 more questions that he answered with enthusiasm, I really appreciate this business, highly recommended P S Lance Poe was the awesome guy who helped me

After my truck was in and out of this shop for 7 months, and paying them over $10,000, I was told…read morenot to bring the truck back. Andrew said they couldn't figure the issue out and blamed it on the wiring. I only drove the truck 200 miles in this 7 months because I was convinced it had a real issue. I took the truck to another diesel shop in Bend and they found the issue in less than 5 minutes in the parking lot. My truck needed a simple $60 boost relief valve. Fixed the full throttle check engine light and loss of power that I'd spent thousands to repair. A 1999 Ford 7.3 Powerstroke is basic enough I didn't expect a shop with their "reputation" to be so reckless recommending repairs that turned out to be expensive guesses. I would not recommend House of Power to do any diesel work. I can't believe what they were able to talk me into and hopefully this review will help others avoid the nightmare I experienced

These guys are great! We were traveling through on vacation and were heading out of town when our…read morenew-ish Ram Promaster van started making a sometimes clunking and sometimes high-pitched screeching - it was terrible sounding! We called a few places, including the dealership, to see if someone could take a look and tell us what was wrong. These guys not only got us in, they were able to take a look at it within about 15min!!! They diagnosed a bent brake plate with a rock stuck in it (causing the screeching). They quickly fixed the problem and got us on our way - charging us just for 30min work! Really friendly shop. Highly recommend!

as usual our experience with northgate auto was excellent…read more they worked us in because we were scheduled to leave for texas and had taillight issues they are honest and very good highly recommended

My son and I were driving my 2017 Jeep home (West Richland, WA) from South Lake Tahoe, when it…read morestarted acting up just South of Bend. The cruise control began kicking off, and then some warning lights came on. When I got to Bend in the late evening we stopped at a parts store and they put the Jeep on the diagnostic tester, and it gave several error codes, but they said it would probably be ok to drive the remaining 250-300 miles home through some desolate country, at night with a chance of rain. When we got to Redmond we decided to stop and get a hotel and have the Jeep checked out in the morning. I chose Earp's. Good choice!! I was greeted by Jason, and he immediately looked at the error codes, consulted his mechanics data base on common fixes for those codes, and cleaned and tightened the battery terminals and the ground connections, while checking the battery voltage readings. After spending 30-40 minutes working on the car, he told me he'd be comfortable driving it home. I asked him how much I owed him, and he said no charge...just get home safely! We were back on the road, and one of the best things to come from this was the peace of mind I had while traveling North. We drove all the way home with no issues, no warning lights...no problems at all! Jason: you are my hero! I would highly recommend this shop for your auto needs.

Thank you to Emily and Justin for going above and beyond to deal with my annoying Tacoma. The truck…read moreis driving the best it has in years, and thanks again for having the patience to help solve my truck's riddles. Thank god this shop exists and don't hesitate to give the team a try.

Also known as cheap and dirty autobody. If that's what you're looking for go for it. Probably won't…read moreget a lot of attention. Probably will be late. And the work will be if low-quality. Also they will argue with you when you object to the low-quality late work. It probably will be cheap though.

Dave was incredibly helpful fixing an issue with my car door. after several poor experiences at…read moreother shops in town that were dead ends, he was able to identify the issue on the spot and fix it in just 15 minutes. Would highly recommend

I have no clue what I would have done without the help and kindness I reviewed from these guys…read more I'm forever grateful and will go nowhere else for tire service! - kylie

I had some new tires mounted on my Audi. Jr and his crew did a great job. They let me drop off my…read morecar for a few hours and completed the job right on time. Great rates and great service. Definitely will go there again.