They were absolutely amazing, incredibly kind and patient. I don't know much about cars, and when…read morewe first brought it in, they thought it was an engine knock and that I would need to replace my entire engine. However, it turned out to just be the compressor for the AC that was messed up. They replaced it within a day, were incredibly friendly and kind, and also fixed my AC in the process.

Brought truck for alignment,didnt correctly fix the first time, had to come back and align again…read morewhich they made me pay for another alignment for there mistake. Last time using them

I was travelling thru Lubbuck. My car was vibrating. I would have believed anything…read more Trejo drove my car, told me my tires wee out of balance. $40. I give him 10 stars

I got all 4 brakes and rotors replaced; Trejos Automotive was the cheapest I could find in town and…read morealso got me in for a last minute appointmen! Super friendly receptionist that made booking super easy and great communication! Definitely returning for future vehicle maintenance.

This place is amazing!!! I was in Texas visiting family when I was having car trouble. When…read moreBrothers Auto Motive says call your brothers they mean it! I would def go back to this place! I went to the Western location and the owner helped me himself. i love going to places and having the owner be present and help while his employees are busy. Great service and in a timely manner I will definitely be telling my friends and family about this place!!!!

Mitch is awesome. The place is affordable and he makes sure your car is safe. He goes above and…read morebeyond to listen.

Absolutely do NOT recommend! If you're a TTU student and not from the area, DO NOT trust this…read moreplace. For your own sake and your money, find another shop in Lubbock. My boyfriend originally took my car into M&M to get checked due to the engine jumping, as I work full-time (8-6) and couldn't go myself. The initial quote was around $630 for an O2 sensor and an air filter--seemed reasonable at first. Then we were suddenly told by Mitch that my car needed cylinder head work totaling $6,000. Naturally, we wanted a second opinion. Not only did they refuse to provide the diagnostic codes when asked, but I later scanned the car myself (I have photo evidence of the actual codes)--and none of them supported the diagnosis or the $6,000 repair Mitch claimed was needed. This felt dishonest and ‼extremely predatory‼ After waiting nearly two weeks, I picked up my car only to find: 1. An oil separator was installed without my approval 2. The A/C had completely stopped working--a system that worked perfectly when I dropped the car off When I called Mitch, he said to bring it back and he'd refund me and look at the A/C. From the second I walked in, he was rude and condescending--questioning me and speaking down to me for not "handling this myself," completely ignoring that I'm a full-time student with a full-time job. The only time he showed any decency was when I became visibly upset--and a customer walked in. He then refused to take responsibility for the A/C issue, saying "we didn't touch that," and tried to blame it on me supposedly hitting a pothole--again, suspicious timing. (I have video of this exact conversation.) Why would I have him work on my car again after spending $899, getting a partial refund, and coming back with more issues than when I dropped it off? Bottom line: I have the codes. I have the video. I have the receipts. Mitch was wrong and the entire experience was unprofessional and stressful. I strongly urge anyone reading this to take your car elsewhere and get a second opinion. You deserve honesty, transparency, and respect--not to be talked down to and overcharged.

You'll find this place to be absolutely honest and trustworthy. The owner here is very…read moreknowledgeable and the work is done right. I fully recommend this business. I have suggested this to folks needing auto work.

requested a quote for air suspension replacement and never heard a word from them. so to be honest…read morei am not sure of there quality of work but customer service wise is a 0 as of now

Business is honest and reliable. They will be honest with their diagnosis. They offer a variety of…read moreservices and very affordable

Absolutely loved this place. I took my car there because it was making a weird noise and Jason, the…read moreowner, took the time to listen to it for free and suggest a diagnosis and place to take it for repairs. I had taken my car to several people already and this place was the only one to give me a straight answer, and they did it all free of charge. He also said to have the shop I take it to call him if they gave me any problems. Wonderful guy, wonderful place. Highly recommend. It took him a good 20 minutes to do what took everyone else days and he actually did it correctly.

I always get the best service here and feel like they are very honest when it comes to working on…read moreyour vehicles. Been coming here for many, many, years, probably when they first opened.

Complete scam of a business, they quoted me over $800 to replace a belt and tensioner for my main…read moreserpentine belt. The dealership did it for $250. College students beware, steer clear of this shady shop.

Out of town visitor (but went to Tech) A little slower than the "express" places but I knew they…read morewere taking their time and getting everything right. Very friendly gave us plenty of options of oil and different values! Good price for the money. Free car wash and hand dry

This is my family's go-to for car wash and oil changes and they've never done us wrong, although…read morethey never get everything quite perfect either. For oil changes they usually move quick, though they always have at least a short wait. They used to let you pull your car in and stay in it the whole time, but now insist on doing it for you. For car washes you sometimes have to go through twice for missed spots, but it's nice that they hand-dry here. Plus, you get a free wash with every oil change. The vacuums aren't the greatest on suction, but they are okay for a quick once over. The staff is kind of hit and miss. Sometimes friendly, sometimes not so much, but usually easygoing. Prices are about on par for similar services in town. I like that they are a good place to get everything done at once.

I was stranded on the side the road without a lug nut remover and these two gentlemen just happened…read moreto pull up out of the blue. They changed the tire, put on my spare and in 5 minutes I was on the road. Great busines!!! And I highly recommend them if you're ever in a pickle.

Great experience, Good quality work & reasonable prices, Very professional & courteous Men of work…read more Highly recommend

I am from out of town but had to leave a truck in Lubbock to have some body work done. I needed to…read moreget a second opinion on possible transmission work and Joe Jackson Transmission was recommended. Ultimately ended up not doing any transmission work but they were very accommodating. I feel this are the type of people you want to do business with. Thanks again Ron for your help.

These guys are really great to work with. Thy know their business, & they are able to get the job…read moredone in a timely manner. They checked another shops work, & they were honest about the repairs needed. They didn't charge me for work that didn't need to be done, & are willing to warranty the work for a year. Transmission work is expensive, but I feel confident about the work done by these guys. Thanks to Ron & the gang here, I was rolling again in about 5 days from the time I dropped off my vehicle.