Great experience. I was in need of new gutters and Ideal was able to provide an estimate and…read moreinstallation within 2 days of my request. The installation was professional and great quality.

Easy to work with. Good prices and great service.read more

They were supposed to install a frameless glass shower door. They installed framed glass shower…read moredoor. My husband called twice yesterday and left two voicemails asking for a call back. They never called so he called again today and when stating we needed them to install the correct shower door the guy was extremely rude. He ended up hanging up on my husband and the issue is still unresolved. We just moved to Iowa and everyone has been so nice until dealing with this company. The communication, customer service, and professionalism is severely lacking.

Terrible communication. Would be weeks without any updates or an ETA. When I would call them for an…read moreupdate, it felt as if I was bothering them. Once windows were installed, they left one window unfixed. After a couple days passed, I called asking why it hadnt been done along with the others. I was then told they ordered the wrong size, and it would be at least a month until it was installed. I honestly dont know if they wouldve ever called me to tell me. Person I spoke with also used very colorful language. Silver lining is the windows do look good.

Another pleased customer. Had a spring break on a residential door. They were able to come out same…read moreday and replace at a competitive price.

I called this company requesting a quote for garage door repair. The owner insists his staff…read moreperformed work and has been billing me for a variety of things I never asked for, and certainly never authorized. When I spoke with the owner he was verbally abusive on the phone and asserted i owed the company for things that he was actually trying to bill me for. Turns out he thought I was someone else; regardless, professional folks don't speak that way to anyone.

This misogynistic company wouldn't even come out to quote my master bathroom remodel without my…read morehusband being home. Would they have worked with my husband if I hadn't been home? To my benefit, I found Jeff at Cedar Rapids Construction. He did a phenomenal job on the master bath and is now replacing my deck, patio door and kitchen remodel. What a disappointment this company is to our community.

Joel & Jeremy were so polite, happy, worked so well together making it a great experience to have…read morethem in our home. They also worked well with the plumber from Valenta which was great. They did a super good job. The bathroom remodel looks so beautiful. I had a question after a few days & they came to the house & showed me what I needed to do to make things work the way I wanted them too. Josh was great at this. We'd recommend them to anyone. They took 2 days to install but the job was much better than those 1 day installs. We'd give them a 5 star rating. Ron & Elaine Tatro

Quality work at an affordable price. Jason was great at addressing concerns and communication…read morethroughout the project. The install team was friendly and showed up on time. We couldn't have asked for more. I would recommend to anyone looking for custom shower glass in the future!

5/5 for the framed artwork I had covered to a mirror…read more We moved into a home that included a piece of artwork left behind by the previous owner. Knowing that the frame and artwork were pretty pricey (but not our personal tastes) I asked Allied about installing a mirror in the frame. $75 later we have a beautifully framed mirror. Customer service was great when I dropped off my frame, but the follow-up when my project was done was non-existent. When I dropped off my frame at the beginning pf April I was told it was a 10-15 day turn-around time. No problem. About the 3-week mark, when I hadn't received a call, I emailed. Sure enough, our mirror was done. I'm sure they would have called me at some point, but I don't feel like it was my responsibility to reach out to them. I live in Iowa City and had a hard time finding someone to do this kind of job. Allied Glass came recommended by someone, so I didn't mind the travel. Recommend for their ability to provide a large number of services and reasonable pricing.

Bachmeier Carpet has the best customer service - before and after the installation. We're repeat…read morecustomers and we plan to stay that way Lynne S

Dennis Oetzel was great to work with. We were able to make an appointment to have our flooring…read moretaken care of before we moved in to our new house, and everything went as planned. Their sales associates made great recommendations based on our personal taste, the installation went smoothly, and we couldn't be happier with the final product. We love our new grey carpet and luxury vinyl! As with any project, there was one unexpected issue with our floor not being level in the basement, but they handled it quickly, informed us before doing any more work, and the final price matched our quote. Thank you for your assistance!

... Took my couch and chair into Kamals in Cedar Rapids to have it recovered…read more It was originally covered in a perfectly good, neutral covered wool fabric, but I wanted a faux leather look instead. ... Less than 1 yr later, after extremely light and seldom use it looks hideous, and is now unusable, without the repeated expense of reupholstering it again. I travel the majority of the time and am rarely home. On top of that, it is myself alone, and I barely weigh 100 lbs, so use would be considered by anyone to be about as minimal as you can get. ... Kamal and son not only refused to stand by their own defective fabric, but were needlessly rude and condescending about it. I would go out of my way to deter anyone from doing business with them. ... Be advised that they are overly friendly and personable to obtain your business, but just the opposite when it comes time to standing by what they sell. I regret the unfortunate experience of walking thru Kamal's door.

Very good experience with Kamal's. Friendly helpful and courteous at all levels. Prompt and…read moreconsiderate and even helped us move the furniture back in place when the rug was installed. Would be very happy to do business with them again.

I would recommend this place for windows any time. I called for an estimate and Dustin was out in a…read morejiffy. He was really polite and answered all my questions not being pushy at all. I knew his quote was fare having received others. I was happy when they called and scheduled a second measurement, not an inconvenience when you want to make sure things are done correctly and this visit was very quick. I was able to schedule the install at my convenience and I felt it was done quickly. I thought Dallas and Jeremy did a great job answering all my questions and addressing my concerns especially since this was done in February. I sent a referral card to my neighbor who is looking into a sliding glass door, I heard they do that as well. Well done Window Depot!

Love our new triple pane windows from Window Depot. The crew did an excellent job on installation…read more The windows are so easy to operate and they cut down outside noise. The installation was completed on our whole house in one very hot day! We are totally impressed with the entire process, installation crew and staff.