Bachmeier Carpet has the best customer service - before and after the installation. We're repeat…read morecustomers and we plan to stay that way Lynne S

Dennis Oetzel was great to work with. We were able to make an appointment to have our flooring…read moretaken care of before we moved in to our new house, and everything went as planned. Their sales associates made great recommendations based on our personal taste, the installation went smoothly, and we couldn't be happier with the final product. We love our new grey carpet and luxury vinyl! As with any project, there was one unexpected issue with our floor not being level in the basement, but they handled it quickly, informed us before doing any more work, and the final price matched our quote. Thank you for your assistance!

These guys are great. Tom, the owner came out to provide an estimate for a relatively small…read morejob.... re-stretch the carpet and repair a seam.... he fit us in even though they had a backlog of work that would have pushed out a couple weeks. They did a great job and I wouldn't hesitate to use them again in the future.

Great service, great product and great locally owned store. Hands of to the Schumacher brothers for…read moretheir quality service and seeming commitment to good customer service!

We were very impressed with the selection, guidance, and customer service as well as the follow up…read moreservice we received from the employees of Randy's Flooring. A big shout out to Tim (in the showroom) and Rick (here at the house)--both stellar at what they do. There was a slight problem with one of the floors we chose for our new home--we didn't even notice--but Rick pointed it out (after 3/5th of it had been laid) and said he wasn't happy with the product. We picked new flooring and it did not delay the project. What amazing integrity. Thank you! We appreciate all they did for our us and our home throughout the project (which covered several kinds of flooring). We highly recommend these men and Randy's Flooring of Coralville.

What a painless (ha, kind of) experience with Randy's Flooring!…read more I DESPISE carpet. All caps. Underlined. Bold. In red, even. Carpet is disgusting. Alas, we moved into a house with carpet throughout. Not only carpet, but at the time, new carpet. So I was stuck with it. (Because why would we possibly tear up something that was brand new?! Or so I was told.) Fast forward nearly eight years and the carpet had finally grossed out even my partner. (Two kids under 10-- one of which is a boy-- three dogs, and a pandemic of home workouts will do that.) Huzzah, new flooring! We had Brian with Randy's Flooring come to the house and get all the measurements. We decided to try to salvage the only non-carpet flooring in the house (original oak) and just match that throughout. Pricing was expensive, but on point. Jake came and worked his butt off, let me tell you. He painstakingly took off floorboards (and meticulously labeled them), ripped up carpet, cleaned subfloor, laid new wood to match pre-existing wood and then sanded down the old wood. He then stained it, reinstalled the floorboards and doors and answered all of our ten million questions. Additionally, he went above and beyond in that he knew we had a Great Dane (Marvin) that could wreak havoc on our floors-- so he got extra heavy duty hardening product to ensure his nails didn't do damage. What a process. I went nearly three weeks without my pups, a stove, refrigerator or washer and dryer. It was quite an experience. (Thank goodness for my air fryer.) I'm insanely happy with the product, the people and overall experience. (Though, in 20 years-- when this floor needs updating. I'm just moving.) Home renovations are not for the faint of heart. Randy's Flooring makes it bearable and the end product is marvelous.

Every person who works here I'd very pleasant, friendly & helpful. I have 9 items from her, all in…read moreperfect condition. Not rushed to make a purchase, spend time measuring in your home, try to match a current piece in your home give other choices to compliment what you have. Delivery staff are the best I've experienced: careful in your home ensure setup is perfect, and glass/mirrors are clean. Even worked with me to ship an item out of state. Excellent quality of merchandise. All staff are great, my experiences with Stacy we're a pleasure.

We have done two major home remodels with Phelan's, from furniture to carpets to walls. Besides…read morebeing stylish and low priced, the best was their service. They are extremely helpful and knowledgeable.

Cabinet Specialties was amazing to work with! Scott and Lacey were very knowledgeable and helped…read moreeducate my husband and I on what would be the best cabinets for our basement renovation. They gave us an outstanding price for both bar and bathroom cabinets (beating 2 big-box stores in pricing!) with a much higher quality product. They were meticulous in installing the cabinets and counters for us, ensuring everything looked perfect. I'm already trying to get my husband to let me re-do the cabinets in our kitchen and other 2 bathrooms.

5 star flooring from Randy's we have beautiful vinyl planks laid in the office in august. However…read morewe choose to use a contractor and not Randy's for flooring. The contractor that does work at Randy's left glue all over our floor and claims after 3 visits to re check it that it's not his fault. The one thing he could have done was to come and professionally clean it for us. So our flooring has never looked new because dirt clung on the glue. Word to the wise use pay extra and have Randy's lay it not their contractors.

Randy's went above and beyond to make sure that our floor and carpets were as perfect as can be. We…read morehad several obstacles when it came to our baseboards, built ins and height difference. Randy's immediately called in a team of experts to come up with a new plan to make changes. I was so impressed with the professionalism, aim to please attitude and outcome of our floor. We LOVE our handwood floor, Spanish tile and new carpet. Thanks to Chris from Randy's especially. He worked hard to meet our deadlines and get us the materials and look we wanted even on his day off!

We would like to extend our genuine appreciation to your company for demonstrating what true…read morecustomer focus looks like. Every interaction reflects a level of professionalism that is increasingly rare, and it's clear that your team takes pride in doing things the right way. Your commitment doesn't end at the point of sale -- you stand behind your products with integrity, responsiveness, and a willingness to ensure that customers feel supported long after their purchase. That kind of follow‑through builds trust, and it's the reason your organization stands out. Thank you for setting such a high standard. Your dedication to quality and customer care has made a lasting impression, and it deserves to be recognized. Steve S. Cedar Rapids

Great Store. Wide Selection of hundreds of different vendors. Alway new items weekly.read more

Third time I've had work done by the Top Shop. Quality product and exceptional install! Would…read moredefinitely recommend!!!