We contacted Home Source for mini blinds and shades for our new home. Toni came out and made the…read moreprocess easy. She showed us options, answered all our questions, gave us direction when asked, and made the process easy. Amber came out and installed our blinds and shades. She did a fantastic job! I could tell immediately she knew exactly what she was doing and we were amazed at how quickly and efficiently she did the installations. We got motorized shades for the bedroom (which we love!) and she patiently took the time to explain the remote, the phone app, cleaning instructions and answered every question we had. This company understands the meaning of great service and competent and professional employees. We are very happy with the quality of the product and the experience we had. We highly recommend Home Source!

When we needed to replace old blinds , I headed straight for Home Source due to recommendations…read morefrom friends. The service was highly knowledgeable, staff was warm and friendly, and the selection was great. When I later examined blinds at big box stores and other stores, I saw the quality differences in the blinds. Hunter Douglas blinds were clearly superior. Although the price point is higher, I knew that the installation would also be superior. I was right. This is a family business, and everyone involved in my purchase and installation was professional and friendly. It was a pleasure to deal with them. My new shades immediately helped block the cold January temperatures, and they look awesome.

I live three miles from their downtown location and 3 miles from Gahanna. They claim that although…read moreI'm 'in Columbus,' they don't serve my area. They should update their website to say they only serve 'parts of Columbus.' That would be more accurate and would not have caused me to waste my time.

My project wasn't big, but it was important to me. Everything from scheduling the consult to…read moreinstallation of my custom shutters, was spot on. As Kile said, "we aren't the cheapest, but we aren't the most expensive." And I say, you are worthy.

Had an amazing experience with this company! Stephanie came out and we found what I wanted for my…read morewindows easily in her great selections. She gave wonderful insights and suggestions to help me make my final selections. Ordering was easy and the install guy was onTime, fast and meticulous. The whole great experience was capped off with a call by Stephanie to make sure I was loving my selections! Thank you for such great customer service!

Very disappointed in the customer service of Budget Blinds and the clear disregard for their "No…read moreQuestions Asked 5 year warranty." The prior homeowners (2 years ago) provided us all the contract and work order information with the assurance we would have our damaged blinds repaired under warranty. Even though i have the contract, the warranty is not valid because the original purchaser no longer lives in the house. I have had multiple other warranty repairs for my house under the exact same condition. Lanniss Fence, GE Appliances, Garage door repair. Not to mention the lack of contractual commitment, the Office Manager was extremely rude, dismissive and at times insulting. I will certainly not purchase my new blinds from this company

I have searched many sites for a blind repair company. Blind Factory has been very understanding…read moreand accommodating. I am very grateful for the expertise and impressed with the women at the front desk and service.

The staff are Awesome; when I entered the store, mostly five of them came to help me out and to…read moreinvestigate how to fix my blinds in the cheapest way with the best quality. I had one big Blind that broken and never stay up. Another two small blinds had 6 broken slits with no tilt for one of them. They fixed them very well the same day and all of them work great now. I did not order new Blinds, but if I need to, Blind Factory definitely will be my first choice!

We worked with McCloud windows to replace 16 windows and our back door (changed from French doors…read moreto a sliding glass door). We had a great experience start to finish. We had original windows from the 90s in our house and we were having a hard time keeping the house insulated, our heating and cooling bills were insane and we basically had heaters or fans running 24/7. Since getting the windows and door replaced, our house has been much easier to heat and we haven't had to keep the heater running. We also didn't realize how much outside noise was getting into the house- but our house is way more quiet now, and multiple people have commented on it. They're really easy to open and close, they have locks we can use to keep the windows open partially and not have to worry about people getting in or our toddler getting out. They also have drainage set up where there isn't a bunch of gunk in the windows all the time. Scheduling was really easy. I'm a nurse so I work untraditional hours sometimes and the whole team worked really well to fit us in. Aidan, our sales associate, helped by fitting in appointments on weekends and texting back and forth to help answer questions as we debated quotes. He was really helpful in figuring out which options we really needed, versus things we could skip, and helped us find some nice discount options. Al, who came to measure the windows, was efficient and even brought treats for our dogs when he came by. He gave us clear instruction for how to clear everything out around the outside of the house for easy installation. We had Brad Sr. and Brad Jr. for our installation team and they were wonderful. They were careful about keeping our gate and doors closed as they worked, because we have animals who would take off otherwise. They were super sweet to our dogs, and talked to our toddler every time she went to see them. They communicated clearly around weather and rescheduling (it was way too cold one day so we had to reschedule, but barely). They were flexible and answered all our questions. One of the dogs messed up some of the caulk, and they fixed it before they left for us. For all the windows and the door, it took maybe a day and a half for installation, and they worked bit by bit to make sure the house didn't get too cold as they worked. They also worked with us to decide where they worked, since we had to work around our toddler's nap. We got quotes from two nationwide companies, as well as from McCloud and chose to go wit McCloud both because they were cheaper for the same product and because they were local and more personable. Would definitely recommend them!

Very nice windows. We purchased 7 triple pane windows. All but the 3 bedroom windows are…read morefunctional. The 3 bedroom windows do not lock in the closed position. I was told the weather stripping needed to settle. However, windows not locking are a safety hazard. I would like this taken care of asap Margaret Davis

Purchased a new 3 panel sliding door from Apco. Greg provided excellent assistance in our decision…read moreof style of door that works best for our situation. The price was very reasonable and quality of the product was exceptional. Finally the installation team of Aaron & Jason were meticulous & master craftsmanship. They were definitely the A-team and left the workspace spotless. We felt they went above & beyond for their customers. Thank you!

Apco used to (may still) partner with a company I used to work for. I also know a couple ofo people…read morewho worked there so they were a natural first call when I needed new siding. My sales person came out quickly and provided a quote. He even quoted for windows as well. They were within my budget and I gratefully added those as well. The team was fantastic along the way. Each crew I worked with was a pleasure. Windows went in first, then siding, and then a gutter crew to finish up. I love my new exterior to my house. It is so beautiful and a huge change from the old dingy siding.

It's great place to have any outside work you need done very knowledgeable! ILL GIVE to em when…read moreit's time for work to be done.I'll be calling them back!!They knew what they were talking about!

I scheduled an in-home appointment with their door-to-door rep and the sales person never showed up…read morefor the scheduled appointment. Update: The owner of the company called me within minutes of emailing them and offered to come out himself to make things right and apologized for the sales rep not showing up.

These guys are top-notch…read more I had bought all the items I needed for my surround system separately, I knew what I wanted and could afford. ResAv was more than happy to do the custom install. We worked on a plan and it was up to them to execute the plan. At the last minute I decided to use Sonance in-wall speakers instead of what I had bought, so some tweaking was done in the process. No problem. (By the way the Sonance speakers made all the difference in sound and especially look) ResAv did all the custom wiring. In some cases it was difficult. My crawl space is not small, but not large either. They installed the connections to the receiver. No problem. The result is a clean looking and superb sounding A/V system ready to handle anything I throw at it. Over the three years they have always been there for information, consulting, and on-site when I need for that to happen. Pricing is competitive. In an industry where you usually don't get what you pay for, you can count on that with ResAv. They are honest, hard-working, creative, and VERY knowledgeable people. Don't look any further, give Aaron or Mike a call.

Top notch custom A/V integrator. You won't find two more personable business owners/operators in…read morethe area. Mark was able to work wires in my 1960's home without "Swiss cheesing" any drywall! I know a handful of friends/family that have used ResAV and they all say the same thing, "best in town." My guess is the "business owner" that gave the unfavorable review was asking for the moon. Also to note, this is a small business Custom Integrator, not a 1-800 fix it. So running a service call, for a speaker issue that was installed by whomever and whenever, won't be top priority. Nice attempt with, "as well as asking for a price on an accessory," I doubt it.