I had a sewer slow down that was about to become a severe backup at one of my rentals in Adrian…read more The previous owner of the building was a scum lord and didn't take care of stuff. I called Monday afternoon, they said they could show up first thing Tuesday morning. They were on time, professional, and knew what they were doing. After snaking my sewer pipe from basement to street (75 feet) they cleared out: a) Tampons, b) Tree Roots, c) a Mouse. Everything flows good now. I chose them because they came recommended from another professional in the area who has a good reputation, but was too busy to assist me. Best of all... I was bracing for a $350 bill just like RotoRouter customers say they've received. Well my bill was $133. Based on $150 per hour and it took less than 1.0 hr. Your results may vary. Both gentlemen did a great job and helped me with a crappy problem. Because of the roots, I will call them in 2 years for preventative maint.

We had a terrible experience. They did not adequately cover the area and we had sewage all over our…read morestorage area. We had to throw away belongings. When we tried to speak with the owner, he said, "whatever, lose my number." This was totally unprofessional and so disappointing.

Living in a 150 year old house, HVAC and plumbing calls are frequent. We tried most of the firms…read morein the area and seemingly always an issue of timing, quality or knowledge. We were referred to Whitcher by a neighbor, and in 7 years with various needed repairs and updates, they've handled every task in a timely professional manner. I can't imagine any serious customer giving these folks less than a 5 star rating. Their emergency service on nights and weekends is SO helpful, too!

Worse company in Lenawee County. Had them install a tub and the tub won't hold water. Asked them to…read morecome back and fix since they said it's a one year warranty on work and they wanted to charge me. How's that a warranty? In fact, they said that they would come and take a look at it, even though I disagree with them not wanting to warrant their work. Then never showed? Seriously? Never showed despite saying that they would take a look at their failure the next day. Unprofessional. Let's not even get into scheduling the initial project. Dan was the most unresponsive and unprofessional estimator I've ever met. Tried to call him back at least ten times and texted several times to get my project scheduled. No response. Tried for weeks. Come 'on, dude. Seriously? When I finally inquired with their office about Dan's lack of professionalism, I get told he tried to call me and I didn't have a voicemail setup. Bull crap and untrue. I had a voicemail setup. Why lie? Go elsewhere. Do not trust these people. They are unprofessional, not trustworthy, and unreliable. I should have realized how bad this experience was going to be after initially dealing with Dan in the first place.

It's hard for a man like me to admit this, but today, my big, bad snake just wasn't big and bad…read moreenough to accomplish the task. 99% of the time, I get the job done up in this crib...you know what I'm saying. But today, I came up short. You see, the clog (a Hot-wheel suspended in long female human hair, and, about 30 baby wipes) was located 45 feet from my toilet. My 25 foot drill-powered drain snake couldn't reach the clog, and, "fecal material" was backing up into my shower. I didn't think the backup was that big of a deal, but my wife was dismayed about it, soooooo... So I called William Murray (or as Tallahassee from Zombieland would say "Goddamn it, Bill fuckin' Murray!!") THIS Bill Murray, however, is not an actor, he's the real thing. He's the owner/operator of Professional Plumbing and Drain, in Swanton, Ohio. Bill was very friendly and extremely professional. His fees were fair, and he left the job site cleaner than he found it. Speaking of fees: he was honest and upfront about the cost of the job; he didn't try to pull any shit (no pun intended) regarding mark ups or hidden charges. When I asked him what was his range of operations, he said "pretty much all of northwest Ohio, and then some." Bill, thanks for fitting me into your already-loaded schedule and coming out on the coldest day of the winter to get the job done. Hopefully, it will be a while before I need such services again, but when I do, you'll be the guy I call. Five stars.

Same day fix and reasonable price. They were very clear about options on a drippy faucet…read more Hopefully won't need them again, but if I do I will use them again!

I've found so much rigged together shit in my house with their sticker on it. And they also dumped…read moremy geo thermal into the drain field and almost caused it to fail. Do not use this company.

The quote for installing a $23 part in a toilet that took Five minutes was over $600. The guy said…read morethey have a set price list. Did not use. We fixed it ourselves in five minutes after watching a YT video. Ripoff.

Nicholas was able to come take a look at our clogged tub the same day. He was actually able to…read moredetermine our issue was way more minor than we thought. Very grateful for his honest work and prompt help.

Wow! I called Nick earlier today about a plumbing issue. He was in the area with another job and…read morestopped over right after he finished. Before I knew it, he had fixed the issue. I had used him in the past and he was great and now again. Very warm, honest, articulate guy. I highly recommend Nick.

So we are not local to the area and did not know where to start when looking for someone to replace…read moreour water heater. So we turned to our old reliable for a referral- Yelp of course! Their process for getting referrals and estimates is quick and easy- and then there is the $2500 guarantee. Just can't beat that service. From the moment The Home Tradesman answered a/k/a John, it was an easy choice to make. Not only did he have the lowest estimate (which we all know is no guarantee of anything), John is polite, honest, forthright, accommodating and punctual. And that's before you get to know him! Well, both the customer service and the quality of the craftsmanship are both extraordinary- as it turned out the scope of our job was a little more complicated than expected and even a second day of labor was required there was no extra charge to us. And John was even apologetic that he took longer to complete the task, even though it was. No fault of his. There are dozen little things that we are looking to have done around the house and John will be the person we contract to do them. I know that everything will be done properly, to our exact specifications and at a cost we can afford. Thanks John, we look forward ti seeing you again soon!

Highly unprofessional. John took the money from me and neither returned or fixed the issue. No…read morereceipt was provided either. Anyways, Its already 2 years. I have already lost so I am out of this conversation.