The plants at Berns Garden Center is the only place to buy your plants. The plants are super…read morehealthy and guaranteed. Yes, they a bit more expensive than other places. The customer service you receive is the best around. They can answer all of your questions and provide help in MANY other ways. Please check them out!

My lovely wife life loves this place. I find it annoying as every time I go in to the store, I find…read morethe same dirt or trash tucked in the corners like they simply don't 'deep clean' the place. I get it's a plant store, so I try to just let it go... they have a ton of plants, bushes, trees and helpful people working here. The hanging basket lane is pretty sweet so that's my favorite part besides spending time with the mrs.

Wow! If you are looking to plant, garden, or landscape you need to visit Natorp's. We are new-ish…read morehomeowners and just now figuring out our landscaping. We had tried two other local nurseries plus Lowe's and Menards without success- sad looking plants and no help who could advise us on planting for our mostly shaded area. Natorp's was completely different and above and beyond our expectations! As soon as you drive in, it's beautiful and clearly marked. The woman at the customer service desk directed us to a perennial specialist who was so knowledgeable with 30+ years of experience! She helped us find everyone on our list and more. The plants are so well organized, labeled, and easy to find. And they were so healthy- even though it was fall when we visited! I can't stress enough how helpful everyone here was. We were helped by at least 4 people who were so smiley and engaging and willing to find anything for us. They shared that they grow everything there and that they have hundreds of acres! And the prices... you would expect a place like this to charge more for the experience and plant quality but they are an outlet so the prices are amazing. My mother in law is a seasoned gardener and told us she had paid almost 3x what we were paying for some of our plants. You get the "club price" just for buying it- so easy! They will load the plants in your car after, truly taking care of you until the last moment. We were still shopping til closing time and they didn't rush us out and helped us even a few minutes before close. This was a bit of a drive from us but worth every minute! We already know we'll come back when it's time to plant more of our yard, and will recommend it to anyone in the market for plants and a wonderful customer service experience.

Huge selection! Just be sure to check for when they're open because they close for part of the…read moresummer.

Ryan and his crew do great work! I'm happy with all of the work they do for us. They are the only…read moreones I trust!

If you're looking for some good quality mulch, look no farther. Ryan set me up with some triple…read moreshredded black dyed mulch. This is some top notch mulch, and nothing but mulch. You won't find any chopped up aluminum, wood, or any other foreign items in there...just pure mulch. It is the finest shredded mulch we've ever used and seemed to spread over more area than the regular stuff. Ryan has always taken care of us and is very reliable on the delivery side too. Called him late in the week thinking I probably wouldn't get it by the weekend, but 2 hours later I was spreading mulch. Excellent service you just don't find much these days. I've used him for years and have never been disappointed. Give him a call at 513-899-6257

Went today 4/20 to look for some perennial grasses. Little to none of perennials in stock of any…read morekind and most of it looked uncared for / half dead. Only one associate and he was with a customer for over 20-25 minutes Went inside and when cashiers asks if I needed help I said yes but the guy outside was tied up with someone forever. They oh, that happens a lot! Walked to the annual outside area -packed with color, plant, associates. Like two different worlds.

I don't know how this place doesn't have great reviews. Their selection of houseplants is unlike…read moreanything around. Absolutely beautiful garden center.

We have purchased MANY trees over the years from Browns and other local nurseries, but our latest…read moreexperience at Browns has not been good. A tree we purchased 10 months ago has not been doing well. It has been properly planted and cared for-even "babied" along-and still not doing well. We are not at all new to tree planting or basic knowledge, so to have this kind of issue is very very rare for us. We have inquired back with Browns 3 times now as to what we can do to help this tree make it, and have gotten zero help or answers this far. We are getting the feeling that they are just waiting for our 1 year from purchase guarantee to pass by so that they can skip their commitment. We do not necessarily want the tree to be replaced, we want their input to know to make this tree thrive better and we are not getting it. Our next tree/shrubs may be coming from someplace else. Update from initial paragraphs above... absolutely zero "customer service" for the tree, and our time ran out. We had to cut it down. $300+ in the burn pile. I very rarely give a business this kind of review, but I honestly feel that this was warranted. We played by all of their retune/customer purchase rules and guidelines, and they did nothing.

First of all the actual design, making sure the plants are properly placed according to their size…read more Also, when you pay for a professionally done job you assume they'll use quality products. The mulch was so bad I had to replace it the following spring.

People are friendly and helpful. Started coming here last year…read more.. They have a better warranty and guarantee. People actually come around and ask if you want help... more consistently than other garden and nursery stores. Wish they carried ... fruit trees and composting worms, but can't knock their business decision. It'd just make it convenient for me as I haven't had luck at other local places and online seems to sellout of the stuff I want.

We bought our Christmas tree on November 19th and took it down January 4th. My partner and I both…read morecommented it was the best live tree we had bought. It still smelled great and had plenty of needles. Picture with just the light left on so folks can see how well it held up

We just left this garden center And were amazed at the level of customer service. She took us…read morearound a garden center showing us a variety Of trees allowed us to see what was within our price range and gave us the entire cost of having a tree brought to our property installed and mulched. No question was left unanswered and we felt she paid close attention to our needs. She also gave tips on caring for the new tree and ideas of what to plant around it..... just outstanding customer service! Go see Libby ....shes exceptional!!

This garden center disappointed us by promising a lot and not following through at all. We are not…read moresure who the management is in this business but two people told us they would call us back and didn't. The girl in the cowboy boots needs lessons in customer service. Very disappointed.

Had all bushes removed and replaced in June of 2026. The mulching was so sparse that six weeks…read morelater there is none left. A company rep refused to return and correct the problem. Paying top dollar and being a customer for years made no difference.

Have utilized Wilson's on a number of projects. Their staff is awesome. They really know their…read morebusiness are very professional and friendly and always leave our property nice and clean.

It was one of those weeks with Mother's Day closing in. Called Armbruster; Matthew said he couldn't…read moreget flowers there in time. Yet, he didn't hang up; but gave me the name and number of a florist close to my destination. My daughter-in-law sent me a pic; they were so beautiful. Made my day too! Delivered by Peter Gregory Florist.

Excellent experience with this business. The flowers were delivered quickly and they were…read morebeautiful!