Awesome team! My home is very clean and the team was very professional…read more I will definitely use them and refer Texas Cleaning Services in the future!

I strongly warn anyone against using Texas Cleaning Services…read more The first 5 months with this company everything was fine. One day I received a text that my cleaner was in an accident and wouldn't arrive. I found out later that was a lie. She and her family were picked up by ICE and deported though they are not gang members nor criminals. They sent someone else who seemed completely untrained and ill prepared to clean my home. She used an abrasive pad on the stainless steel trim on my custom Elmira stove that permanently scratched the surface. This appliance matches my custom refrigerator, major features of my home. On top of that she did not have a vacuum cleaner. Instead of asking to use my vacuum cleaner she left with the floors still dirty. I hoped that my previous cleaner would return but instead they sent another subpar cleaner who arrived without a vacuum cleaner. I started thinking they are just hiring anyone off of the equivalent of Craigs list. Since then they have done nothing regarding the damage to my appliance. I have asked them 3 times to have their insurance company contact me and haven't heard anything though the damage happened in April.

I recommend this company to everyone!! The owner and his wife personally cleaned my home along with…read moreother members of their staff. They did an exceptional job. They were so incredibly kind and professional. Wizard Cleaning service all the way! Other cleaning services in town will not come close to doing as good of a job as Wizard cleaning does. I have tried other cleaners in town. I feel I got a great deal for all they cleaned!

We had our initial deep cleaning today, and Wizard did a fantastic job. The house is spotless…read moreincluding every bathroom and bedroom as well as the kitchen. They really went the extra mile in moving furniture to clean behind and underneath everything and cleaned our fans to make sure no dust fell on the clean floors. The owner is also very responsive and friendly. I am satisfied with the price as well. I can confidently recommend this business.

The team took great care of cleaning my home with good attention to detail and communication before…read moreand after the service date. I'm looking forward to being a recurring customer going forward.

I got my sister a gift card for cleaning service! They were super helpful and explained everything…read moreclearly

Great team, made a super dirty moment into a ready to move in rental property. They did a good job…read moreand very clear with communication and schedule. Thank you

Response: 10/10 From the moment I asked for a quote, to the…read moremoment the cleaners, Blanca and Aza, stepped out of my apartment, Bear Pro Cleaners was quick in responding, they were thorough in explanations, and they were able to help with any questions and concerns I had. Before Blanca and Aza started cleaning, they went over the checklist and asked if I had any questions and made sure they went over my special requests. Cleaning: 10/10 My rating is based on what the cleaners and reach and get without flipping over the entire apartment or hurting themselves. From visible places to places you don't frequent, I believe Blanca and Aza did an amazing job. I asked if they could clean behind the couch and they did! They got through the checklist and I was very pleased with the cleanliness of my apartment. It was like a boulder was taken off my shoulders. The apartment smelled clean as well. They used pet-friendly and child-friendly products which also made me feel relieved. Pricing: 10/10 For the work that was put into cleaning and also taking further steps to accommodate my requests, I believe the price is perfect. My couch is pretty heavy and for Blanca and Ava to clean behind the couch with no additional costs was very surprising and I am grateful. As well as the water stains on my dishwasher that was really difficult to get rid of, they did their best to scrub and scrub until it looked nearly new. All without additional add on costs. The owner called to let me know they would try their best to rid of the stains with no cost which was very dependable of him. I am really grateful for their kindness and customer service. Overall, I am extremely pleased and will be using their services again! They were kind, attentive, and also very sweet to my child. It was a very good experience.

Awesome service and thorough cleaning! I will definitely recommend to friends and family.read more

100% would use their services again. I was so pleased with everything. They are prompt with…read morereplies. Accurate quotes. And the results were amazing! Worked with Roxanna who was very very sweet. They were very thorough. The value for you money just cannot be beat by others. Plus they made me feel really comfortable. The toilets, carpets, ceiling fans, and baseboards were some of the best work!

Clear and quick communication! Extremely professional! Mirna and her team do next level work. I…read morewill continue to use her services because this is the best cleaning I've ever had done! Incredible work! I definitely recommend this business

First off, I'd like to say that the initial contact process was easy, and the cleaners arrived on…read moretime. However, once the owner and another cleaner entered my unit, the experience quickly became unacceptable. I have security cameras inside my apartment, including one facing the center of my living space and another at my front door. While I was at work, I received notifications that my camera was being tampered with. When I reviewed the footage, I observed one of the cleaners using the end of a broomstick to move my camera. She did this on two separate occasions. As I continued reviewing the footage, I noticed behavior that appeared suspicious. The cleaner was opening a drawer where I kept cash and appeared to be attempting to take money. I immediately returned home and confronted her. Her explanation was that she was "dusting" with the end of a broomstick, which made no sense given what was visible on the footage. I explained that I hired this company because they advertise themselves as professional, trustworthy cleaners who conduct background checks on their employees. I did not believe I should have to worry about protecting my belongings while paying for a professional cleaning service. Despite my concerns, I allowed the service to be completed and paid for the cleaning. Later, while reviewing the footage more thoroughly, I discovered that I had actually been robbed. A ring valued at approximately $1,700 had been taken from my home. When I contacted the owner, she provided me with the cleaner's contact information and stated that the cleaner had only been hired the day before and that this was her first cleaning assignment. This raised serious concerns for me, as a company that advertises employee screening and background checks would reasonably be expected to have a more thorough hiring process than one completed overnight. The owner was not helpful in resolving the matter. After I informed her that I would pursue legal action if the debt was not settled through either the return of my property or reimbursement for its value, I requested information regarding the company's insurance coverage. I was then informed that the company did not carry insurance. Since that conversation, the owner has not made any effort to follow up or assist in resolving the situation, despite multiple attempts on my part to communicate with her. It appears that she is simply hoping the matter will go away. As a result, I am now out approximately $1,700 for the stolen ring, in addition to the amount I paid for the cleaning service itself. Based on my experience, I cannot recommend this company. I strongly encourage others to choose a cleaning service that is truly trustworthy and that stands behind the claims made on its website regarding professionalism, employee screening, and customer protection.

I hired this cleaning service expecting a thorough cleaning, but unfortunately the quality of work…read morewas well below expectations. Several areas that were supposed to be cleaned were either missed completely or only partially cleaned. Dust, dirt, and debris were still visible in multiple rooms, and basic cleaning tasks appeared rushed or overlooked. What was even more disappointing was the owner's response when I brought these concerns to their attention. Rather than taking responsibility and willingly offering to return and make it right the owner refused to come back until I removed the negative Google review of which I refused to even consider until the job had been rectified. Mind you; I paid $300 for this cleaning service.

Do what you get paid for. If your customer specifically pays for specific things that you charge…read morefor, and they are clearly communicated up front, don't get paid and not even attempt to do those specific cleaning requests. And afterwards, do nothing to fix it, and instead try to guilt and upsell your client on your mistake. You and your business are terrible.