I wanted to love this European Wax Center location because it is much closer to home and way more…read moreconvenient than driving out to my old spot after my longtime waxer left. Unfortunately, after giving this location two tries, I can say it is just not the right fit for me. My first visit was decent, but not great. The service was fine overall, though I did notice stray hairs left behind, which took away from that clean, polished result you expect after a wax. I came back a second time hoping the first visit was just an off day, but that experience was even more disappointing. The waxer I was scheduled with was late, and the front desk was not able to place me with anyone else. They did offer to rebook me for a later time, which I appreciated, but I already had plans and could not wait around. The location is convenient, and I can see the appeal, but for me, waxing is one of those services where consistency and attention to detail matter a lot. Good concept, but not what I am looking for.

I just left this location for the second time today, attempting to receive services. I was informed…read moreby "Mignon" that only one waxer showed up today, which is pretty typical for this location. This place should be shut down as it reflects poorly on the name and brand of this established company and never meets the mark for first in class customer service. They regularly close early, open late, have no one to accommodate the demand of the customers, and give subpar waxes by untrained staff, who wax against the grain of your hair. If you're not desperate, as I was today, stay clear of this place and go where your business is valued.

Dedra provides superb service and does not hit you over the head with a high price for it. She is…read morealso someone that has extensive knowledge on the skin-needs for people of color. This is highly important if you are non-white person who is considering professional skin treatments. I first went to Dedra for treatment in September of 2017 to help even the texture and complexion of my skin. She assessed my skin and deduced that I would see improvements in three months with regular treatments. She also worked with me to develop a specialized skin regimen. She told me which products to stop using and which ones to incorporate in my routine. Though Dedra sells PCA and Dermalogica products in her office, she never pushed any of them on me. She recommended products that I could pick up fro Target and the grocery store that were just as effective. When I felt I needed products with concentrated ingredients she advised on which products from her Dermalogica and PCA inventory would work best for my skin. Most people would try to sell you as many products as possible. Dedra informed me of all the ingredients in the products she selected for me and let me know how they interacted with each other. By December 2018, my skin drastically improved thanks to my home regimen and monthly treatments. I continue to see Dedra each month to maintain my progress and improve other areas. Dedra uses the latest and verified skin care treatments. Her workspace and equipment is meticulously cleaned and sanitized. I spend at least five minutes with Dedra reviewing my skin progress. If she believes I am ready for an advanced treatment she will advise me on how to prepare (not to shave, avoid certain creams and lotions, avoid excessive sunlight) for the whatever product or instrument she will use. You cannot ask for a better esthetician than Dedra.

Jeunesse Skincare is truly a gem. She took her time with me and got my skin all the way together…read more Even when I let some time go by the routine that she laid out for me keeps my skin in check and I am very appreciative that I found her and she is my Esthetician for Life! My skin was in really bad shape when I first came to Dedra and now I'm truly proud of my skin, the effort and routine. I can't say it enough you can truly tell when someone loves what they do. She has explained and broken things down to me about my skin and I'm forever grateful! My favorite thing to add to my service is the Gel Mask, I absolutely love how these mask adds to my glow! Check them out and allow Dedra to get your skin in top tier condition! You will not be disappointed!

I have been going to Lula's since they opened and have never been disappointed since. I normally…read moreger waxing but today I treated myself to the hydrofacial service and Khadijah was very thorough and informative in identifying and taking care of my problem areas as well as providing recommendations for my routine which I really appreciate. 10/10 recommend!

I actually came across Lula B's on Yelp while searching for another beauty vendor. I needed my…read morebrows done and decided to make an appointment since she had some same day openings. Khadijah was friendly and professional from the moment I walked in. She took her time and made sure to confirm exactly the look I wanted. The appointment took about 30 minutes. We chatted a bit, and she also had a good music playlist going. I was super happy with the outcome and will definitely be returning in the future!

Ok, so.....I'm a few years(!!!!!) late on this review. But I'm trying to clear out my queue of…read moreplaces that I've been meaning to review but just never got around to it. CRU-MM is one of those places. I remember that I was looking for an aesthetician at the time, and I was very impressed with CRU'MM's marketing materials and results. So I made an appointment for a facial and had a good experience overall. I remember Regina being very kind, her salon being very calming (with free snacks), and the facial itself being very good (notwithstanding a nasty acne bump I had on my face at the time). I have no complaints about the facial itself. The only reason I give the experience 4 (instead of 5) stars is because I remember a few things that were less than ideal. First, there is not clear communication about the exact location of the salon within the building, so that leads to unnecessary confusion after you arrive. Also, if I recall correctly, Regina was running a bit behind on the day I went, so I recall having to sit in a small waiting area while waiting for my appointment to finally start. There was one other couple there, and they were watching some kind of raunchy video on speaker. So it was not a relaxing or edifying experience before the facial began. Thankfully, the energy was very different inside Regina's salon once my appointment actually got started. In sum, I only visited once. But I had a good experience overall. Although it was not convenient enough of a location for me to continue going (such that I eventually found an amazing black aesthetician in Bethesda that I've been using for all these many years), I would still recommend that anyone in the Lanham area check CRU-MM out!

I have been going to CRUMM for several years, and my skin is better. Regina is so attuned to where…read moreyou are when you come in. She's a caring, active listener with so much wisdom to share if you feel like talking. If you want to unwind, the music and peace in the room will help you do that. She has a gentle touch and uses the best quality ingredients that are perfect for your skin. My friend, who is also an esthetician, always tells me how good my skin looks whenever I've visited Regina. Regina is one of the reasons I don't look my age. I'm a customer for life,

This was the most pleasant vajacial and Brazilian wax I've ever had! Bri is so sweet, professional,…read moreand the wax was quick, painless and thorough! I highly recommend and looking forward to my next appointment! Thanks Bri!

I wish I had a photo to share! Bri executed a phenomenal job on my serviced Brazilian Wax! She was…read moreconversational, attentive, patient and extremely skilled! I highly recommend! In addition to, I had a COVID-friendly experience in a warm environment.

The service here is quick and friendly! A good go to in the neighborhood and the area. During my…read morevisit, Tam did my fill in. She was helpful even when I couldn't pick a color and her square shape for my fill in was on point.

Usually I am not the biggest fan of going to Woodmore Shopping Center even though it's close to…read morewhere I live. Luckily, this nail shop is located on the less congested side of things. The decor is beautiful, it's spacious inside, and it smells good. The ladies at the front desk upon arrival were really friendly. There was a wait for service but they do have massage chairs at the front for guests to enjoy. They also have candy and chips at the front for guests. They offer a drink menu of coffee/tea, cocktails, and mocktails but there are no prices so I'm not sure how much extra it would be. For this particular trip, it was all about my daughter. She got a kid's mani and pedi with gel. She said her technician was really nice. The price was reasonable and on par with other shops. The nails did chip after a week. Since I didn't get anything done this time, the massage chairs at the front were the star for me. I might've been a little too comfy because I felt myself starting to doze off while waiting. Overall, I would go back.

The best waxing and brows in the DMV...no debating it! I drive an hour or more every 4-6weeks and I…read morehate driving. But the services are more than worth it. Tyler is the BEST! I have had everything done here...she is professional, and timely, which I appreciate so much. I've never waited more than 10 minutes for my appointment. She sets timely policies and I greatly appreciate that because nothing is worse than a business that doesn't appreciate your time. The brazilian sugaring experience is amazing. It hurts, but anything in that area hurts. But the sugaring leaves you exfoliated and smooth. The Bye-Bye Green cream she sells for preventing in-grown hairs is also amazing. Along with the exfoliating bar. It has changed my waxing experience. Let's discuss these brows...listen...you cannot tell me she is not out here giving life to faces. My brows look immaculate after she is done. I love the tint. If I follow the care instructions my tint lasts up to 3 weeks. My gym routine sometimes knocks it down to 1.5-2weeks, but it is worth it. She also gave me a helpful hint to help my brown grow in thicker...you will have to make an appointment to get that info. Because she is amazing she is always booked. I mean booked months in advance, but appointments open up, just keep checking the site and calling. If you are lucky you can get it.

The Heavens Spa came across my FYP on TikTok. It is very close to me so I just had to visit. I had…read morean appointment for a 90 minute massage on a Friday morning. My muscles have been in pain due to intent strength training for the past two weeks so I was in need of a relaxing full body massage. The location was very easy to find, and there was parking in front of the building. When I arrived. The staff were very friendly when I walk through the door. They checked me in very quickly and showed me to the waiting room. The waiting room was an amazing experience as all the chairs are full body massage chairs, which is a super nice touch. I was able to go ahead and relax my mind as I prepared for my massage. My massage was with Joshua and he was amazing! He asked me very thorough questions about the type of pressure I like and any problem areas I may have. It was the best massage I have had in a very long time. I had a very sore back coming into the massage and the pain was gone when I left. Joshua deserves 10 stars definitely recommend! When my massage was over, I went back to the front and checked out very easily. I definitely will be back here for my massage needs. I hope to try other services as well. 10 out of 10. Definitely recommend!

I'd like to begin by saying that I wholeheartedly recommend The Heavens Spa to anyone seeking a…read moretruly luxurious experience. The spa is a shining example of Black excellence. As soon as you step inside and see Jai's welcoming smile and hear her calming voice, you know you're in for something truly special. I've been to the spa a few times over the years, and I've always had wonderful experiences. Last Christmas, I asked my husband for a spa membership, and he gifted me with a year-long membership that included a monthly 90-minute massage (highly recommend!). During my facial, I asked the esthetician, Angela (also wonderful), who she had received massages from. Sebene was on her list. While Angela assured me that all the providers are great and I couldn't go wrong with anyone, I decided to start with Sebene. And I've never looked back. Sebene is appropriately working at a spa with the word Heaven in the name!! Her skills are truly extraordinary. She is a miracle worker! I had bilateral total hip replacement in 2025, and I've been recovering slowly since February of 2025. Often, when I go to my appointments, my body is out of alignment and in some degree of pain. When I leave, I feel like I've left a transformative experience. While Sebene offers traditional massages, I've opted for a treatment focused on realignment and mobility. I'm 51 years old and have had massages throughout my adult life. I can honestly say, I have NEVER experienced massage therapy like this! Sebene is truly gifted! The only thing that tops her hands blessed by God is her calm, warm, intuitive demeanor. She walks in and you want to hug her. You feel safe and secure. I walk in the door, and she greets me with a warm smile, gentle hug, and asks if there is anything I would like her to focus on. And while I give her my concerns, being mindful that I only have 90 minutes, some weeks feel like my entire body is aching. She ensures she addresses all my concerns and intuitively navigates to body parts I have not mentioned but have been struggling with. And when she is done, she always says, "I hope I have made you feel a little better." After every visit, my husband asks how was my massage. Each month, my response is more detailed and glowing. I have told him for months that I owe this angel a review but want to keep her to myself. So after months, I am begrudgingly writing a review that cannot begin to accurately honor this exceptionally talented woman, in hopes it won't backfire and I can still get an appointment .

I've been searching for a new nail salon for a few months and have tried spa 1 a few times mostly…read moreout of convenience. The salon is spacious with 10-14 nail stations and about 10 pedicure chairs . There is a television showing mostly travel images and music is played. They do offer beverages during appointments. The last two visits (actually 3) have been less than pleasant. The nail technician does a good job, but the polishing could use some work, the sides of the nail are often missed as the painting is a straight line. The front desk and lack of punctuality with appointments is what is upsetting. An appointment before Christmas was not honored, in fact the technician was over 20 minutes late and nobody said anything, no acknowledgement that the technician was running behind or offer of water etc. I walked out. The woman who works and the desk chased me down and begged me to return. I had another commitment directly after so I said I would come back another day. That evening another person from the salon called me to apologize and offered a discount when I returned. The discount wasn't honored. Again during my last appointment the tech was late (15 minutes) and this was after an older gentlemen working the front desk called to ask me if I would be on time to appointment. Lastly, their prices are not posted and I feel they are quite expensive ($55 for an acrylic fill with gel polish). They charge an extra 4% if you use a credit card to pay. Pack your patience and make sure you know what you're being charged for before visiting this location.

Unable to keep polish from bleeding onto cuticles and opted to file with an Emory board. When asked…read morecould he simply (and less painfully) redo the area where the polish bled one other tech chimed in to further explain why the polish bled. I asked again, can you redo it? The other tech said yes. The person working on me started to speak another language. After further inspection, all of my toes have the same bleed. Rather than redo them all I opted not to have them all done. Is it really so hard to polish toes and not file off your cuticle beds to correct the mistake?