They will be new doctors for me. Had to go this past week in December for shingles. Front staff was…read morenice, the medical assistant was nice however I can't say enough about the physician that attended me. She was awsome! Very concerned about my situation. My husband and I will definitely be going back. Quality of care was fantastic.

My insurance was willing to cover my urgent care visit, but the urgent care facility billed it as a…read moreprimary care visit. Me and my insurance company have tried several times to correct the billing issue. I visited this facility for an urgent matter - feeling light headed, like I was dehydrated or having low blood pressure. It's the first time I have ever needed urgent care in 20 years of being insured by my current employer. And never that I can remember before then. I certainly would not have visited if I did not feel it was an urgent matter.

I could not recommend this company enough! I had Nicole come out to my house for lab work for my…read morenew job I needed. I'm from out of town & finding a place to get labs done can be overwhelming! I could not be more appreciative of her, for her professionalism & gentle touch! I'm a hard stick & having someone who got me on the first stick will make me use this company again for any of my lab needs!

From the owner: Now doing peekaboo at our Milford location dot testing non dot test and DNA read more

Came here for a Covid test around Christmas. Phone lines are always busy, so we came for a possible…read moresame day appointment but ended up booking for 2 days later. Small parking lot with about 8 seats inside. Testing area is just a couch and a chair with the tests openly out with timers. Honestly, the person taking out test wasn't protected enough to be swabbing possible positive people, but maybe it's just their protocol. 15 minutes later we were able to pick up our document with our results. 4 stars because it wasn't too daunting of a process to get tested.

From the owner: Lab Testing. Most insurances accepted. On-site notary. Personal or Group CPR training by…read moreappointment.

The good: Had a 7:00 appointment and was called back at 7:01, very commendable! Even the wait once…read moreI was in the room for the blood draw was relatively brief The bad: This is more feedback than complaint. Any over all impression can so easily be swayed by the courtesy of the staff. A greeting is such a simple and easy thing to do yet Dover seems to cultivate an overall climate of disdain for common courtesies. Maybe it's just generational and today's employees have a complete lack of awareness but either way, it always detracts from the overall experience. I choose to do business with companies that have thoughtful, courteous employees whenever possible. My blood tech walked into the room, went right by me and asked bluntly, "Name and date of birth", like I was in the Army. No greeting, thank you, have a nice day, not even eye contact. Makes you feel like you bother them for just being there. The reception wasn't remarkable in that department either.

Had a urine done for drug compliance. Typically for pain management…read moreyou fill out a sheet with the medications you are on and sign a label that goes on the specimen jar. None of that was done. I was given the cup and told to leave it on the shelf where there were several others. Anything could have been switched or mislabeled. My results came Back showing nothing I was taking and multiple things I have never taken along with being positive for a med that I am allergic to. I have done 9 years of urine testing, never had any problems, however all those were done in the doctors office. The Milford DE office was full of patients and the workers seemed very overwhelmed. I am not at all surprised to have my test results come back Wrong. This has caused me considerable trouble, worry and stress. If anyone took 5 minutes to look at my past results they would easily see this was incorrect. When I called to have this expunged from my records I was told the Dr has to call, you know, because they don't have enough to do. Labcorp in general is a terrible company. A couple years ago I kept getting a bill of $150. The reason was the code was wrong, my bill should have been $0. After calling many times and my doctors calling many times to correct the wrong code that was put in, Labcorp never fixed it on their end. They eventually sent it to collections and when I couldn't take calling one more time I gave up and paid the bill. After that giant hassle I expect to have the same issue when trying to get the wrong test results expunged from my records. Having these results can cause me serious life altering damage along with the poor person that got my results. Why is there no help for the patient when mistakes happen???