Thomas did ant excellent job and quickly diagnosed the problem with our dishwasher and fixed in…read morequickly. He is extremely kind and polite and clearly knows what he's doing. I highly recommend him for any appliance repair job.

They claim they install appliances but when I reached out they said they don't. Just beware of…read moreFALSE advertising.

**Absolutely Outstanding Service\!**…read more I've had many experiences with appliance repair companies over the years, but my experience with **Thomas, Owner of RMJP Appliance Repair Inc\., was by far the best\!** Thomas repaired the fan in my **Whirlpool side\-by\-side refrigerator**, which had been making an incredibly loud and obnoxious noise for what seemed like forever\. It had gotten so bad that I practically had to turn up the TV just to drown it out\! Thomas was **extremely knowledgeable, professional, courteous, and efficient\.** He quickly diagnosed the problem, explained everything clearly, and did an exceptional job\. His customer service was just as impressive as his technical expertise\. I **100% recommend Thomas and RMJP Appliance Repair Inc\.** If you need appliance repair, look no further\. You will not be disappointed\! I don't normally give ratings this high, but **10 stars wouldn't be enough -- Thomas deserves 20\!** **Outstanding work and outstanding service\!** Brian

I will NEVER, EVER use this service again. Very unprofessional…read more Initially, we used this company to replace our ice maker in our LG refrigerator. The repairman who came to our house did not seem to know what he was doing, which required a visit from someone else (who I assumed was his boss). Before our scheduled appointment, my wife had contacted Diaz N Sons and had advised that the cover above the water dispenser was broken and requested that it be addressed at the service visit as well. My wife had sent photographs of the part so that there would be no confusion. When the "boss" arrived, I asked him if he was going to address that as well. He blew it off very quickly, stating, "I wasn't told anything about it." He assured me that the part would be ordered, and since we were "under warranty," it would be installed quickly, and we would only be liable for the part cost. As memory serves, this transpired in April 2026. Between April and July, we contacted Diaz and Sons to get updates and were told two basic responses: 1) The part is on backorder, and we will update you when it arrives, and 2) there has been a family emergency, and we will contact you when we can. Exasperated in July, I took a picture of the model number of the part ($200) and contacted the manufacturer myself. The part arrived within one week and was a simple installation.

I called with a question after hours and Steve took the time to offer several suggestions that I…read morecould try for FREE that wouldn't require a service call. Who does that. What a great guy. He's earned my business when something more serious breakdown for sure.

Steve was FANTASTIC. He returned my call/ text promptly. He phoned and diagnosed the issue over…read morethe phone and walked me through an easy fix. I would HIGHLY RECOMMEND. I went from frantic to washing clothes with a Very short period of time. USE THIS SERVICE PROVIDER WITHOUT RESERVATION

Ken Olson is the only appliance repairman I have used in the last 25 years. He is reliable, fast,…read moreand competent. My last set of washer/dryers lasted 28 years thanks to occasional repairs by Ken. He most recently fixed my over-the-range microwave/convection oven and ordered a magnetron after doing a preliminary evaluation. After the part arrived he returned and took it off the wall and removed the full housing cover he was able to test it more thoroughly and replace an inexpensive part. Even though he special ordered the magnetron he did not charge me for it or for his cost to hold it in inventory. Ken is the kind of professional you want in your house. He's pleasant, knowledgeable, reasonably priced, and good about keeping his commitments.

Mr Olsen repaired my dryer in a very unique way. He wouldn't charge me until I used it for a week…read more Just insuring it was fixed. I know I'll be keeping his number in my phone! He's the real thing!!!

We bought a newer electric glass top stove off of FB Marketplace only to discover that one of the…read moreburners didn't work and two of the burner lights were missing. Then a second burner went out. Our house was about to go on the market and we called Ivanhoe Appliance Service. Ed came out the same day that we called. He was able to fix the one burner on the spot and then gave us the option to order the needed parts on our own from Amazon or he could order them from his distributor. We chose to order ourselves for a significant savings. Ed returned a few days later and installed the ordered parts and now we have a perfectly working stove. Ivanhoe's prices were not only reasonable but actually very good as including the parts that we had to order and the service fees it cost us approx. $250 total. Thanks Ed for a job WELL DONE!

Super quick service. Very nice and respectful. Very knowledgeable and helpful. Definitely would…read morerecommend.

This company and team know what they're doing and they value good customer service. I found their…read morepricing to be fair. Chris repaired two of my refrigerators. He has 30 years experience, communicates well and quickly repaired both refrigerators. I highly recommend them!

On time courteous, respectful and knowledgeable. We will definitely use them again. Good job Pro…read more1st!

I have used Mr. Appliance several times and until this most recent experience been a big fan. That…read moresaid, they seemed to take on a job that was beyond their capability and essentially bailed out. Not a good look. Follow-up: Called the business as suggested in the reply to my initial review. The person who answered the phone said they were unaware of this review and could provide no assistance.

On 2-19-26 the repairman (Trae) came to the house to repair a microwave, he looked over it and…read morestated he was going out to the truck, when he returned he started speaking to my wife in the living room and the dog was barking, she immediately stated go see my husband in kitchen he is waiting for you and he began to raise his voice stating "I need you to something with him im not talking over a dog" several times, rudely, she stated go talk to my husband he is waiting for you. I heard the commotion and walked toward living and I observed him turn from her and roll his eyes at her. At this point he was advised to leave. Called their office immediately and I felt as if they could care less. Photo attached to this review of the tech, his name is Trae

Jon, Nico, and AJ came and installed our new stove and oven…read more They also took the old unit, and when they left inside and hour, we had our stove. Momma is happy. Also had Kevin come to check out our problem. His visit caused my decision. Buy a new stove. Did a great job.

Extremely disappointing experience…read more I contacted Capritta Appliances because they are an authorized Samsung repair center. My refrigerator wasn't working properly, and I paid $140 for the diagnostic visit. The technician basically told me the repair would be too expensive and recommended replacing the refrigerator. Then--nothing. They never called me back with a repair estimate, never followed up, and never explained the next steps. I had to call them myself several days later. I was actually ready to buy a new Samsung refrigerator from Capritta and even had one selected from their website. It was the last day of a Memorial Day promotion, and I explained that I needed a refrigerator urgently. The sales department still couldn't help me and insisted everything had to be done by email. I eventually spoke with supervisor Rebecca, but I felt completely dismissed rather than helped. I then called another company. They delivered a new refrigerator the next day AND determined that my old refrigerator was actually repairable. So I paid Capritta $140, received no estimate, no follow-up, and no meaningful solution--while another company solved my problem. Extremely frustrating customer service. I will never use Capritta again and cannot recommend them based on my experience.

The owner asked to call regarding my bad review. When I questioned his cost of $100 for the part vs…read more$50 everywhere else he said he did not have other be completive. Even assuming the $100 part cost it still cost me $240 for a 10 minute install. The owner said you have other pay for experience. I sure did and had a bad experience on the call with the owner too. Stay away from them

1st call they said I needed ice maker they put one in and that didn't work. That one didn't work…read moreand then I was told I needed a mother board I didn't believe any of it. It was all a con