We needed to get flowers sent ASAP. The shop's website indicated they couldn't deliver flowers any sooner than the next week. So my wife called to see if anything could be done. The shop was already closed for the day but the lady answered the phone anyway. She said she was a one-woman shop and had a lot going on this week. She said she could do Wednesday (today) if my wife could be flexible on the flowers. My wife was very appreciative that the lady was working us in. I mention this because other reviews mentioned not getting the exact flowers they wanted. The lady made it very clear that due to the short notice, fitting us in on a week she was overbooked, and based on the flowers she had on-hand, that she would do her best to create something the recipient would love. So, how do you think she did? The recipient and my wife were thrilled! When the lady said she would probably have to use other flowers and do her best we were hoping it would be as good looking as the one my wife wanted. But this arrangement is far more beautiful and colorful than the one my wife saw online and was wanting. We would definitely use her again. read more

Blossom Bokay Florist - Beautiful, vibrant, colorful flowers in the cutest coffee cup and it doesn't even have our dog's photo on it! - Florists Near Me - Deltona, Florida

Thry left a dozen white roses at my front door but didn't call me although the phone number was on the front of the envelope . I was out of town, Needless to say they were dead when I discovered them days later. I called the owner and she just talked over me and made excuses. Extremely poor customer service. The florist my friend used in Dec. called and left a message that they had left flowers at my door and made a followup call before I was even able to get home to let them know I had recieved them. I guess it is just the difference between good customer service and bad customer service. You would think when someone is working with a perishable product they wouldn't just leave it in the Florida heat to die. Update, I am editing my review to OK because they delivered a small beautiful arrangement to make up for the error. Still very disappointed to have a dozen roses. read more

Blossom Bokay Florist - Florists Near Me - Deltona, Florida

DONT DO BUSINESS HERE! If I could leave less than one star I would. First Impressions say a lot about a business and they left the worst impression on my entire family. We were calling for service due to a major loss in the family (not covid19). Upon this call the lady answering the phone was very rude from the start all to hang up on us. We didn't have the mental capacity at the time to continue service or bring business to Someone so unprofessional. They lady had called back to tell My great aunt (who was actually talking with her) that she really upset her (the business owner) and rudely ask what her problem was.. my aunt just lost her grand baby she had no fight in her for this lady to be attacking. What I want to know is how could a business owner be so disrespectful to anyone let alone someone bringing them money to stay afloat in such a rough time for everyone. I hope she realizes how wrong she was for treating another human being the way she did and that Karma is real. read more

I received beautiful red roses on Wednesday for Valentines Day. We moved here 6 years ago, tried a couple of florist. We have used them for every occasion and especially fond of the customer service. Very personal with their customers. Thank you for your service. read more

Even though there were 2 negative reviews, I decided to give this place a try because I wanted a local florist to deliver flowers to my mother. And since I'm in another state, I couldn't be there to check them out. The flowers arrived on the correct day and my mother absolutely loved them. Whether they were exactly what was pictured or not, I don't know. But to me, the only thing that mattered was that they made my mom happy. So I will be ordering from here again. :) read more

Some of these reviews are older when the daughter of the original owner had retired. She really wasn't interested in carrying on in her mothers tradition of serving the community so well. I can tell you that I ordered a Peace Lily for a funeral service, my go to for funerals, and I have never seen a more beautiful Lily. I have used Blossom in the past but got in the habit of ordering online, never knowing what would arrive until pictures were sent ack to me. This I saw in person and was flabbergasted with the beauty. Ordering Thanksgiving arrangements now. So very pleased. read more

I called to order flowers for my 18 month old granddaughters funeral. The girl that answered the phone was so rude stating she was the only one there and she was on the phone with a customer she would have to call me when she was done. Five people sitting in grief with me said to call another florist we all could not believe her attitude! She called me back 10 min later and I simply told her that I had contacted another florist but thank you for calling back I the hung up. She called me right back and said" You have me very upset and I just want to know are you having a bad day or what". I was shocked that she would have the tenacity to call me back and act that way it turned into a screaming match. She stated she was the owner when I asked to have the owner call me. I finally had to hang up with her still screaming because my hands were shaking so bad and my head felt like it was going to spin off. Is this how business is now going to be conducted? I would never purchase an order from Blossom Bokay if they were the only florist in the state of Florida!! read more

Do not go here! Please save yourself a headache! I live in California and my mother lives in Florida. She just had surgery so I thought I'd send her flowers. Her flowers were horrible. A totally different basket and look. Her card didn't say what I asked them to say, it was spelt wrong, written in highlighter, and looked like a child wrote it. I called asked for it to be fixed and the owner was so rude about it!!! I would never go there again even if they paid me to take their flowers. 0 stars!!! read more

I needed medium to large sunflowers for my son's wedding which was 6 days away. Pat was so helpful and was able to obtain 36 very fresh beautiful sunflowers for us. What a lifesaver she was for me. Thank you Pat! I highly recommend this florist. read more

This florist provides exceptional service and quality products at a reasonable price. The store is located in an ugly old strip mall, but when you walk in you experience a beautiful & vibrant home-town floral shop. We called this florist to see if we could get a last minute corsage for prom (literally needed one within the hour). Although it was already an hour past her scheduled closing time (we thought she closed two hours later than she actually did), she was still there making last minute corsages for others and she answered the phone. When we quickly explained what we needed, she said she could have one ready in 20-30 minutes! When we arrived at the store & I realized it was LONG past her closing time, I expected to kind of be rushed out the door. It was just the opposite! The super sweet owner stood & talked to us for about 10 minutes about the history of the business (we've lived in the area for over 40 years) & how much she enjoys serving the community. As we left, another prom goer was coming in to pick up their last minute corsage (which contained very untraditional colors). We'll definitely be back for all our floral needs. read more

I have ordered from this florist several times and I have always been very happy. Because I live out of town, I always request a picture of the arrangement from the recipient. It is always beautiful, and the delivery is always as promised.....and helpful to elderly recipients who sometimes need assistance placing the arrangements. I would definitely recommend them and will order from them in the future. read more

I placed an order with Blossom online sending out a get well wish. Flowers delivered as requested and the recipient was very impressed with the arrangement. In her words they were beautiful. This is coming from a designer. Thank you Blossom Bokay Florist for delivering as promised. read more

Just visited this business, owner wasn't pleasant at all and really put me in a sour mood while I am trying to plan my mother's wedding. Attitude, frankness, for no reason. I never write reviews this is my first one because I am rather upset that someone conducts business with that personality. read more

I'm getting married in a few months. I walked in and asked about speaking with her about floral arrangements. She looks at me and said "I can't just stop what I'm doing to talk to you." I will NEVER step foot in there again. If her customer service is that terrible I can't even imagine what her flowers look like. Probably rotten!!! read more

This florist is perhaps the worst in Deltona. My husband paid this florist $84.00 for a mother's day arrangement. The arrangement arrived and contained exactly 7 flowers. 3 roses and lots of half dead greenery. He called to say that perhaps the florist had delivered the wrong arrangement. The owner was rude and unapologetic. She told him that since he ordered on line that she would only provide flowers for the amount she received from teleflora. So she provided the arrangement that she did. She complained that he should have called her directly and implied that this was what he got. She did not care that she had provided poor quality and terrible customer service. I would never use this florist again. read more

Wish I had looked at these reviews before placing an order for flowers. I see I am not the only customer that has been treated rudely.? Well, here goes. I ordered an arrangement for a sympathy. Told them I wanted something Christmas looking, and was described what would be in arrangement. It arrived and was not as I was told. I called and told them it did not have the red cut flowers in it. This was for the death of an elderly man's wife. Their solution was for the arrangement be brought back to them and charge me another delivery fee. I said No. It was their mistake and should have sent out a correct arrangement and pick up the wrong one. The next offer I was given was they would go out to the home and fix it. I said No again. I called the family and they had left the home and he was taking an afternoon nap and they didn't want him bothered. She was told not to go out. I was sent a photo of the arrangement by family and was told it was no larger than a salad plate for $75. I called and asked for a refund and was hung up on. An hour or so later I get a call from the florist who against my and family's wishes, went to the home that same afternoon and picked up arrangement. Florist must have called me the moment she got back in her car and said and I quote "ha ha ha, you psychopath, did you really think you were going to get a free arrangement!!!! Seriously called me a psychopath!!!! I'm still in disbelief how she went to the elderly man's home, woke him up and asked for the arrangement back. He had no idea what was going on. Good job not following customer request. I see why you are so poorly rated. Try treating people with some respect after loosing a wife. You need an attitude adjustment or get out of the business. Also since you are recording all phone calls on orders, go back and listen to your recording and get it right. The correct thing to do would have been to take out the correct arrangement when a family member was present. You could have waited to get your precious arrangement back when family was back at his house. I'm very disappointed with the failure to follow instruction. Open your ears and listen to your customers. Read your reviews and see how your nasty behavior is affecting customers opinions read more