Had the worst Christmas Eve ever but Dr. Coco was incredible. Kind, compassionate, attentive. The…read moreyoung blonde ER nurse with the jingle bell earrings was so friendly and stayed in the room to chat with me. THANK YOU

Found out January 1 2026 they will no longer be part of Humana Network and not taking insurance…read morefrom people with Humana. UNC owns most doctors in the area and there forcing people the get new insurance. This is a disgrace to the elderly population who has supported them for years. putting profit over people life not good business UNC.

Great drs. We had really been discouraged with our family physician. We were driving from Lenoir to…read moreBoone for all of our visits. We would have an appointment with our physician but end up seeing a nurse practitioner due to overbooking or other reasons unknown before we arrived. My husband and I were both hospitalized within two months of each other. We went to Caldwell Hospital in Lenoir via the emergency room both times. We each had a condition that should have been diagnosed months before but was not. My husbands stay lasted eight days. Mine lasted three! We were referred to Dr. Aaron Goodwin at Robbins Medical Park. What a blessing. The office staff is very attentive. Our calls are always taken. We are called back right when needed. Our appointments are scheduled in a timely manner. They also have an urgent care At the same facility. We have been his patients for almost two years. We are still very pleased.

Great doctors!!!! However, when calling in to make an appointment--good luck. They rarely answer…read morethe phone, and when/if they do, it has already rang 30+ times.

I call with a legitimate concern, they ask me questions over the phone which I answer, they tell me…read moreto come in at a scheduled time, only to turn me away without me actually seeing a provider. Don't waste your time.

Sarah Siever is a wonderful nurse practitioner. She is thorough, caring, extremely knowledgeable,…read moreand spends sufficient time with you. She treats the whole patient not just the symptom or illness of why you are there. Additionally, her nurse, Carol, is personable, efficient and always assists with whatever you need when you leave a message. However, the front office staff is extremely unfriendly, unhelpful, and could care less as if your need or request has been met. I would give Sarah five stars, Carol 4 stars, and the front office staff as a 2.

After rushing to AFC, due to metal shavings that shot into my eye during work. I was told by Paul…read morethe P.A., there was nothing visible that he could be seen, and that, "it probably cleared itself and just feels like there was a foreign object in my eye". Knowing I probably needed another opinion, I went to Graystone several days later and was treated by an amazing physician who found 4 total fragments lodged in my eye!. 2 larger pieces and 2 smaller ones offset from the center of my eye..I was told by the attending specialist he couldn't believe someone couldn't see the metal because it was so large in terms of objects in the eye, and could be visibly seen by basic observation. Not only was I carelessly cleared by Paul the P.A., but I also called to report the incident after my procedure at Graystone, and was told by AFC management, they would review the matter, and I would receive a phone call in a few days to find resolution for this issue.. Guess who is still waiting for that call a month later? You guessed it, I did!..I wouldn't recommend anyone taking their loved ones here and would most certainly advise against going to the facility if it is at all possible! Best of Luck to All!

Love love this urgent care! I drive 2 hours away just to go do this specific one. Wonderful people…read moreand they take wonderful care of my baby too. Can't recommend this place enough!

Honestly if it wasn't absolutely necessary to have a consistent endocrinologist for my type 1…read morediabetes, I would NEVER go here. There's never been a time where I've needed to change a prescription or do a slight edit of my medication's, that they haven't given me the longest runaround known to man. I have an issue with them every single time. Communication there is TERRIBLE. I am the only person to advocate for myself. I know truly the issue is Insurance and the demand that is on doctors to hurry, but I could not feel more: not listened to, not taken seriously, than when I'm there seeing Kacey. There is a particular person at the front desk that is always rude. They always treat you like you are the biggest inconvenience, and all I'm trying to do is literally stay alive as a type one diabetic. This has been going on for years with them, but this past situation with my Omnipod's, really sent it over the edge for me. Because of their inconsiderate unprofessionalism, I was completely without an insulin pump just because they wouldn't get my prescription sent to Insurance correctly. I tried going to a different doctor that was recommended to me at another HMG office, but apparently it is a conflict of interest and will not allow that. If I could give it negative stars, I would. I know that the demand is probably high and calls come in all the time and they have to set boundaries themselves. I am all for that in general, but it goes a long way when you at least show that you at least care for somebody and their wellbeing like they say they do

My son went to the urgent care facility where he did see a doctor. The doctor realized that he…read moreneeded something different and sent him somewhere else without a charge.

This place is FANTASTIC! Provider is awesome!! I don't have insurance, so I was a little worried…read more But the bill was only 120. Very clean office, the front desk guy was very helpful. No follow up bills like the last place I went to. I would highly recommend this place, if I could give more than 5 stars I would!!