This is the 3rd location I have been too and I think this one has been my favorite so far! There is…read morea parking lot near by or street parking. I was warmly greeted with a warm towel and taken to the women's locker room. The room was clean and had little items to make your time enjoyable such as a hair tie and a candy in your locker! I enjoyed about 20 minutes in the waiting area with a sparkling water, Oreo and some mixed nuts before heading to my massage. My massage therapist was WONDERFUL!! I had a 50 minute deep tissue massage and I wish I would have booked longer. It was sooooo relaxing! The table was heated, so that felt nice! I am 240lbs and 5'7 and fit on the table fine. I also had a 2x robe and it also fit perfectly! Definitely plus size friendly! After my massage I waited in the lobby area a little longer to enjoy my relaxation and then headed to the women's locker room to change. There is a shower if you prefer to not go home with lotion on you. When you go to leave, they will hold the door open for you and I feel like that is a very nice touch! I will absolutely be back!

I can't deny that this spa is absolutely incredible! Honestly I felt like a princess being pampered…read moreall afternoon. The only thing that got me back to reality was the price at the end! It's definitely expensive compared to other spas and while you can take they really work hard to take care of customers, at a certain point the cost feels like too much for no added bonuses. The massages were great and I really appreciated that they asked about preferences and pressure. The dry brushing was kind of cool but not something I need to do all the time. Facial was really enjoyable and the woman who did it seemed very knowledgeable! The wrap was also great but if you don't like being wet and if having scrub on you and then getting under a blanket gives you the Heeby jeebies then I'd maybe avoid that one. Between sessions there was water tea and snacks available and a waiting area to relax, read, or scroll in. The vibes were top teir the entire day!

Unfortunately, this salon doesn't seem to operate with high standards for customer service OR…read moredoesn't have a supportive culture. When my standards haven't been met when paying $200-300, I have been met with tears and attitude. They took it personal, and I only needed slight 'edits' to the original service to feel comfortable with the outcome. I even dealt with tears once, and I was super kind AND tipped well for the 2nd appointments. I work in leadership and assume this salon culture doesn't nurture it's employees, so they are sensitive and 'touchy' when feedback is given or new challenges are put in front of them. As the client, I am left feeling awful for asking for what I want at a high standard! Yuck!

I went for a long layer cut and after getting home and showering the next day, it is so choppy and…read morenot layered what a HUGE disappointment. Couldn't see as she was in a hurry to style and get me out. Also, when I came in for my cut I was treated as she didn't even know who I was, even though she colored my hair about 3-4 months ago.

Love love love this salon! I see Cassidy for balayage services every 5-6 months. She does a…read morestunning job and takes her time getting to know you, what style/color you want and she does a great job making sure you're happy! I also love the lay down tables for hair washing! Sooo cool and comfy. They also have great specials and discounts off products now and then so keep an eye on any email/text updates! On this particular visit they had a one day 20% off sale!

I had a wonderful experience at this salon. I was greeted warmly by the front desk, and my stylist…read morewas wonderfully welcoming and gave me a beautiful haircut. I felt like a new person when I left!

Very nice facility, reception is friendly and welcoming, and my therapist did an awesome job! I've…read morebeen working through hip and back issues, and deep-tissue massage is a nice compliment to the PT and other interventions I am doing. I'll be making regular visits!

It's hard to find initially because it's tucked away but it is a hidden gem. The staff are…read moreknowledgeable and have a passion for their work. They offer a variety of body services and levels of certification. The front desk staff is friendly and helpful and it's always a smooth check in and check out process. Their prices are reasonable. It's a no frills but all talent type of place. Would highly recommend.

I highly recommend this salon. Awet is absolutely amazing! She has such a kind, relaxing demeanor…read morewith an exceptional skill set! It is such a treat to go to a wonderful place with friendly service!!

Love this salon! I had a root touch up with Awet who is so amazing! My color was a perfect match…read more The vibe/atmosphere is relaxing. The shampoo chairs recline and are very comfortable. Hot towel was offered for my neck as well as for my face after my wash and condition. Oh! And complimentary hand massages, too. The salon had esthetician services as well - which I fully expect to take advantage of. I really want to keep this gem a secret but the service was so exceptional I have to give a shout out. It's a 10/10.

I had a haircut by Kailey yesterday, and I will definitely see her again. Love my cut. I explained…read morewhat I wanted and she also made great suggestions. My hair was in rough shape and was in much better condition when I left. Kailey has a very pleasant way about her as well. Front desk, Olivia, was so helpful and pleasant as well.

I followed Ebonie to Salon Ultimo from another establishment where I'd been seeing her for years…read more After seeing someone elsewhere recently due to scheduling needs, I will never see anyone other than Ebonie again. She has the magic touch! I don't know what she does but her waxes are definitely less painful than other specialists I have seen. She always cleans up my eyebrows without making them too thin, which is exactly what I like. She finds the perfect amount of sideburn to wax off, and very kindly mentioned I had just a couple of hairs on my chin she could get. She really listens to her clients and has great attention to detail so that I always walk away looking flawless! She also gets bikini waxes done in fewer passes so my skin does not get irritated. She takes great care to look and make sure not a single hair was left behind. I've never had anyone else tweeze my legs! Her eye for precision means I don't have to worry about those pesky short hairs that waxing can miss. She ensures I leave looking and feeling smooth! The Salon is very nice and has a warm atmosphere, figuratively and literally. The temperature is always comfortable and the tables have warmers on them, which is a great touch! Nevertheless, the prices are very reasonable compared to other places. (Please don't raise them because I said that!) So you can get a spa experience for a little less than you would pay at somewhere like European Wax Center. You also get a very nice welcome gift your first time in, which includes a number of coupons to encourage you to try the myriad of services the salon has to offer. I can't wait to try them!

Jesse was professional and helped me with my pain level. He provided exact deep tissue relief…read morewithout bruising me. I am grateful to be able to walk out of there feeling so much better. I have more flex in my knee and less pain when I walk. He's great! Thank you!! There is no receptionist and no one to guide you as a new patient. It is a little strange. Not very personable. But, Jesse was amazing.

I've visited this salon a few times, but none of the sessions left me fully satisfied. Despite…read morehaving different massage therapists, the overall feeling was the same -- a lack of professional depth and attentiveness to the client's needs. Key takeaways: * Inconsistent technique -- sometimes too soft, other times abrupt pressure on sore areas * Lack of energy and genuine care during the session * Odd personal remarks from the therapist that made me uncomfortable For a place with this pricing, I expected a higher level of service. Maybe others have had better luck -- my sister, for one, absolutely loves this place -- but my experience hasn't convinced me to return just yet. Still, I hope to stop by again next time I'm in town and see some improvements.

I've been getting my lashes tinted and lifted at Face Foundrie every few months and I highly…read morerecommend it if you're considering it. Its decently priced and I've had different "skin experts" every time based on my availability and all three have done a great job.

I had to try this place on a recommendation of a friend (Kelli) who has their monthly membership…read morepackage. I was excited to see so many options for facials and many different price points. I'm used to spending $150 for a facial so when the mini facial was $45, I was all in to try a new establishment. I had my services provided to me by Rachel who was extremely friendly and nice. I was taken back to one of the facial areas in the back and had a nice weighted blanket on top of me upon laying down to keep me cozy. I wanted to try their basic mini facial with no add ins. I loved their cleansers (they cleaned my face twice) and their mask. Everything smelled so nicely and while we were waiting for the mask to chill - I was treated to a little neck and shoulder massage. They also used the massaging stone roller on my face....Wow, that felt ahhhhmazing! I am definitely think about signing up for the monthly membership moving forward. We'll see and it's also a great place to treat someone to a gift card. The prices are great and the place is decorated just like a modern spa should be!

I found this place through a groupon. My first visit was pleasant, friendly service, great massage…read moretherapist. The manager there at the time pushed a membership really hard, since I had a good massage I was considering it. I asked her specifically twice if I had to sign a contract for a certain time period, she said no, so I signed up. I came in for a few more appointments. The first massage therapist I had that I liked quit, the second one I liked also eventually quit. After two months the whole front receptionist area had new people. This is a red flag when turnover is high. After my first appointment I noticed that 1 hour massages were actually 40 minutes, and 90 minutes were 65. They give you 10 + minutes to undress, and get dressed. So my first visit was all a scam. I did a facial once, it sucked. Then the girl at the end tried to sell me on a bunch of creams and lotions saying what I used now isn't good even though she never asked what products I used. Eventually I asked to cancel my membership. Surprise! They told me I had a one year contract. When I said I asked specifically about this and the MANAGER said there wasn't one, the little shit at the front counter offered to show me the contract and read the fine print to me. Well, the manager I was told was no longer with the company because of issues "like this." The idiot kid on the phone also refused to let me speak to his current manager. He said she would tell me the same thing. I finally got him to give me the corporate number. I called there and left several messages, nothing. I started responding to the numerous emails I received from them, each time stating the service issues. Finally it reached the current manager. She called me back and cancelled the membership. I had a couple more massages I already paid for so I had to come finish those out. The rude receptionist guy was no longer with the company as far as I could tell on my last visits. Even though the manager cancelled my membership, I was charged again after my cancellation month. I had to call back again. This place is a mess. It's not worth the money, and the service is awful. Don't come here.

I was lucky enough to get a massage and facial package from a friend as a gift. This was a…read morewonderful experience! Everyone was very professional and I felt like my requests were heard and my needs were anticipated. I got to ask the lady that did my facial lots of questions about the products since I have very sensitive skin; they only use the Dermalogica skin line. I truly felt pampered and refreshed after walking out and I was very happy with the quality of service I received.

Although my massage was good, I had to endure loud cackling laughter from a neighboring room…read morethroughout the duration of my massage. When I mentioned it at check out, the receptionist apologized but didn't offer to make it up somehow (maybe with a discounted enhancement?). Additionally, I asked to leave a 15% tip on an $80 service, which should have been $15 but she charged me a $20 tip! If I could have afforded a 25% tip, that's what I would have done. This place is terrible for customer service. The therapist in the other room should have controlled her client. They could have said something like "You have such an amazing, joyous laugh! But we have thin walls here, so we'll have to try to keep it down."

If you have pain you need to see Christina! She is great at trigger points and working out knots. I…read morealso find the staff very friendly and this location offers many different services other than massage. I like their membership -it allows me to get a monthly massage at the reduced rate.