I was very upset about a huge rent increase at this facility but after I complained, the manager…read moreTiana reached out to me and offered a much more reasonable rent increase. A big thank you to Tiana for her attentiveness.

I have used this storage for many years and was pleased with their services and prices. However,…read morethey appear to have come under néw management. Within the last year, they have raised my monthly rate 2 times - once last October 20% and last month (July) 80%! In one year I went from paying $80 to $180! I have talked with management and their suggestions were to move my very full space into a smaller one or to a cheaper facility. They refused to bring down the rate. I looked for their online prices and they are advertising a size for $114. i have cancer and cannot move my storage items in the summer heat. This storage site is not to be trusted. It feels like my personal itrms are being held hostage and I have no choice but to pay rent there went from $100 to $180 in one month.

After shopping around from the west coast, we chose Morningstar for storage of our items while we…read moreresettled in VA. Their prices compared well to other sites, and the service is great! Our space is on the 4th floor, which, despite the building being AC'd, was still pretty warm in the middle of summer, but not enough to damage anything, just enough to make rearranging things pretty sweaty. Use of the moving truck, 24 hour access, conveniently located right downtown, online monthly payments, very flexible staff...you won't be disappointed!

MorningStar provides an elevator and plenty of carts with wheels to move your stuff out of their…read morefacility. Melinda was very pleasant to work with.

I had somewhat of a mixup with the staff while trying to rent a unit of a specific size but they…read morewere able to amend the situation and get me the next size up for the same price. I had called around 2 pm to inquire for the last available unit of that size and had arranged to come in that day after work to rent the unit before they close. I got there around 4:15 and they had sold the unit we had talked about :/ Fortunately they were willing to give me the next size up for the same price which definitely showed some integrity and good faith. This is a great location for anyone living downtown and there rent is a bit cheaper than other storage facilities in the area

By far the worst customer services ever! The general manager at the location is rude and does not…read morehave in customer service skills.had to call corporate on this location hopefully they receive better training or even a better general manager!!!

Great service, I was very pleased with my UHaul pickup here. They took care of me expeditiously and…read moregot me my rental in short order. Service was pleasant and answered all of my questions. My only concern here was the lack of damage stickers on some of the dented parts of the vehicle. When I inquired about this, she helped me get stickers on them all, though she seemed certain I would not be charged for these. While she may have been right, I generally prefer not to take chances of this nature, especially given the high damage costs UHaul charges when they choose to. Overall, this is a great place to rent a truck for local or long-distance moves. Overall: 4.0 stars --------- Pros: - Pleasant and expeditious service. - Location is convenient to I-64 and I-95, so you'll be able to get on the road in no time. - This place usually has a healthy supply of rental vehicles and supplies in stock, so you're less likely to run into shortages. Cons: - Definitely check out your vehicle carefully every time. UHaul charges quite a bit for damages, so make sure you get stickers for all dents BEFORE you drive away.

The service is amazing! They will work with you! Michelle was so kind and accommodating/…read moreunderstanding of me! It is very affordable, and service was prompt. Highly recommended!

I was a customer of another Storage facility, & I wanted to upgrade to a bigger unit. I was a…read moreloyal customer for many years, but told I would not get my monthly military discount, but a one time military discount! I was upset, so I decided to check out Stay Over Storage. Boy am I happy I did! Not only do I get my monthly military discount, I received a bigger unit (at a cheaper rate), in a clean, new facility, with GREAT customer service! I dealt with a young lady named Leah, & she was fantastic! I would recommend this storage facility! Thank you Stay Over Storage!

Love this place, staff is friendly, you get a one time waiver every 12 months for a late fee…read more Storage is good. Always clean, and always feel like I can come here and not be judged for why I came in to pay with card instead of online.

I have been a loyal customer at Advantage Self Storage since 2012, with two large storage units. I…read morewent in today and inquired about a smaller storage unit and asked them if there was any loyalty discount. To which I was met with rudeness and obnoxious replies. So loyalty means nothing to Advantage Self storage, not even enough to be polite to a customer of 10 years. Would not recommend. I am truly disappointed and dissatisfied with their service.

Great storage facility with convenient 24/7 access. Recently under new management and customer…read moreservice is exceptional. Updated online booking and payment system a plus.

The manager here is awesome and so helpful. I have rented storage space before but this is the…read morebest!!!! Clean, lit up well, and air conditioned!!!! This place is awesome!!!!!

Absolutely love Lex! She was very helpful and did everything she could to make us feel comfortable…read morewhen signing up for a unit!