Excellent service. Nathan is great -- very good at communicating issues and complications -- there…read morewere never any surprises. I also appreciated that he tried to get us a less expensive but effective option until it became impossible when we discovered we had a sinkhole forming -- in this case, the city was right -- we needed to replace things to meet city codes (and for our own safety!). The solution to my septic plumbing ordeal began when I called Cisneros Bros. in the middle of the night meaning to leave a message, but surprisingly, after several calls (accidentally called several times in my stress) an actual person answered the phone. Nicole (who answered) must have guessed it was urgent even if after hours. The next day, I met Nathan Knapp who walked me through every single step the crew would take. (Thank you crew!). I was helping my parents with this -- their septic tank broke into a foul river of waste in their front yard. Neighbors called the city for help, we were cited to fix things immediately, and almost $18,000 later it has been fixed. I could not pay ANY company this amount without understanding what in fact they were fixing, how, and the different options. Apparently for many decades, we were not meeting city codes (we didn't know until this septic tank disaster). The cheaper options to "fix" the septic mess weren't really an option because the city citation did not allow the cheaper fixes, but also because we truly needed a major fix. Nathan and the crew (Jeff, Victor and Rogelio) were super hardworking at pumping out the tank and Victor luckily spoke Spanish who could better explain things to my dad. It's hard to pay a bill like this, but I recognize the value of it -- it was necessary, and I really don't think it would have been cheaper or done better by others. We passed the city codes with flying colors and we don't have to worry about a sinkhole or wastewater mess. So glad to have have a brand new seepage pit, new outlet lines etc.!

I reached out for a quote for 2 water heater replacements. My estimates came in at 4500- 5800 for…read moreboth. Here is their response. Okay great. With permits I can replace 2 for you with new shut off valves and lines with permits for $11,000. This includes 2 new units all installed with a 1 year warranty on workmanship and a 6 year manufacture warranty. When do you need these installed?

Our kitchen sink was leaking and we made a call to Thompson Family Plumbing…read more They were able to dispatch a technician pretty quickly and communicated the ETA and the technician's name. I really appreciate that. We had a little complication, so we ended up with two technicians coming out. Both Jarod and Alberto provided exceptional customer service and were knowledgeable of what needed to be done. I last used Thompson about 6 years ago and it's nice to see nothing has changed. Thank you Thompson Family Plumbing for taking care of my family's plumbing needs.

Prices are insane! Just wanted a septic tank for a three bedroom home and somehow they tried to…read moresell two septic tanks for $20k . Absolutely waste of time. The inspector was nice but once he brought his supervisor/manager involved to try & finish the sale- he suddenly up charged everything. It wasn't The "manager" refused to leave and sat in his car to make a quote even though we said we didn't want to move forward.

I've had several opportunities to have Alex fix things for me, for my customers, and for my…read morefriends. Nothing but great reviews and experiences for all involved. Alex has great character and that goes a long way as it is not as common as one might hope for. I send his out as a recommendation to everyone I hear of that has plumbing issues to work out. He has always given a fair price and delivered well over what I had hoped for.

Great service always with Alex and Aj they tell you when they will be there. not other places…read moresaying they will be there from 9amto 2pm. so you have to wait till they come to service you. they have done out water heater last year and it works and did a great job. had plumbing problems in bathroom last year also and fixed that too. and this year it was the garbage disposal. they are a great service and recommends their service and tell our neighbors and friends .

Hector and his assistant were great…read more They had to dig out and replace the cleanout next to the house and replace the trap for the tub. Tough work in cold conditions, but they completed the project. Reasonable price for the amount of work they did. I would wholeheartedly recommend Morro Plumbing.

Perfection & Professionalism. Hector exceeds at his…read moreprofession. I had a slab leak, he did some testing and gave me options. (Reroute or repiping) The best option for me was choosing repiping, didn't want to go through the headache again if, in the future, I would've had another slab leak. He's very clean and neat on how he works, and his team did amazing. Looks like no one was even there to do the repiping. Communication is great as well, and he explains every step of the way. You would'nt go wrong in choosing him for your home needs. FYI: he also installed our tankless boiler months before the best decision we've made.

I was going to try and tackle changing out the washers on my newly-leaking bathroom sink faucet…read more Glad I didn't. I called Helping Hand Plumbing instead. Ralph had to fight the badly calcified parts just to try and get to the washers. I asked if it would be too late to consider replacing the whole faucet, which they happily agreed to. Not only did he replace the faucet, he replaced the calcified-frozen inlet valves and lines as well as the drain piping under the sink at a very reasonable price. As always, professionally handled all the way, and importantly rare, both Ralph and Rita are two of the most kind and humble people I've ever met.

100/10!!! Fast and friendly service that I don't believe can be beat! Our sink had clogged…read moreresulting in our dishwasher backing-up/leaking and what we thought was gonna be an expensive and timely repair ended up being a quick and painless fix. Beyond happy with the service and price, couldn't ask for more reasonable pricing from nicer people, truly a high desert gem!

Tony was prompt, friendly, and helpful. He replaced a hose bib, capped off an old sprinkler…read moresystem, replaced our kitchen faucet, and replaced the shower valve in our master bathroom. He was knowledgeable and efficient. We are so very happy with all his work.

Thank you for doing a a great job on replacing my toilet today and for not just making something…read morework you put in what needed to be done and I appreciate it. I have been using Rush Plumbing & Rooter for years because I'm confident that they will do the job right. Their number is on my refrigerator and they will always be the one I call

Thank you so much Eric for helping us with our clogged toilet. Despite me cancelling and…read morerescheduling multiple times you still came through professionally. We appreciate your business.

Super reliable pulled a vine that resembles a human foot check picture down below he pulled it from…read moreout toilet and explained we were leaking water from our toilet due to a bad seal he fixed and told us how to avoid this from happening in the future! 5/5 would recommend went above and beyond

John, our technician was super nice, helpful, and open and honest in everything he did for us. He…read morewent above and beyond and even went past our expectations without hounding and overcharging us for money. I felt like I truly was cared for as a customer and like my needs were met. We had needed him to fix a clog in our sink and he did exactly that. Even worked through all of the issues that occurred while working. He deserves any raise or higher position available! People like him should be a face you consistently see as the "face" of the company!

They came out quick, did an Awesome Job, honest, and reasonable. Thankyou. We will use them againread more