I was overwhelmed by the various insurance options out there...but GIBBS insurance agency helped me…read morenavigate through it. I was a walk-in and Isela greeted me with a warm hug. I immediately felt comfortable and at ease. I made an appointment with Steve. He spent a tremendous amount of time and walked me through every step to make sure that my health, home and auto insurance was the best it could ever be!! I'm so grateful to have found them. Go see them you will be so happy you did.

As anyone that follows my reviews knows that it's rare that I give a good one and even rarer a five…read morestar review. After (and still) having Steve handle my companies health insurance for the last few years I'm ready to write a review. As with most people dealing with an insurance company it's a big pain in the rare and our experiences are no exception. After about a year of Steve asking me to allow him to take care of issues that come up with the insurance company and that I should trust him to take care of it. Again after a year of going in circles with Blue Shield I was so discouraged I said OK YOU HANDLE IT! He did, he has and he still is. I'm sleeping better and now when I can't get Blue Shield to process my prescription medications correctly I just send Steve an email and he takes care of it. The best thing about it doesn't cost me or my company anything for him to resolve these issues for us. I'm so impressed with him I've recommended him to others and they all have high praise for him. By the way I can be a big pain in the, well you know where and Bruce handles everything with cool professionalism and resolves problems. So when you get done beating your head against the wall because of your agent or insurance company call Steve.

Aloha! Was a great…read morecompany until Scott Purdy retired. Then they were bought by some national company - going downhill ever since... After weeks of back & forth (I kept saying we do not need $600k personal item coverage), one of their agents gave us the wrong coverage on a rental we own in Oceanside. Their mistake cost us an extra $3.5k annually. We finally changed HOInsurance, and then they finally noticed the error and wanted our business. Too bad they were great for 20+ years...

GREAT SERVICE! Recommend this Insurance Agency to All. I do NOT Like the Insurance Industry and…read morewhat it stand for But, being that the Law Requires, HATTER, WILLIAMS & PURDY AGENCY Is Stellar.

I'm not new to using insurance agents. I know a lot about insurance. I am so knowledgeable, I know…read morenot to try and navigate those waters on my own. Be it home, auto, earthquake, umbrella coverage, health, I have always preferred using the expertise of an independent (as opposed to captive) insurance agent. I've had my share of agents over years in the different venues I've lived in. Most of them have been fine. While shopping for health coverage for my recent college graduate kid and my not yet Medicare covered wife was not so easy, not a lot of agents want to handle individual health coverage. I happened into the Hayek Insurance Agency and all I can say is wow! Dealing with Roger Hayek was nothing short of outstanding. We were about to choose a plan on the Covered CA website, which as it turns out would have resulted in higher out of pocket expenses for us. Mr. Hayek took his time, did his research, ran the numbers, called back when he said he would, and had the exact information we needed tailored to our specific situation with an eye toward future possibilities. He was also able to explain in detail, without getting into the weeds, the reasons behind his approach. He saved us money on our Covered California policy in the long run, and provided us some great financial information on HSAs as well As long as Mr. Hayek is in the insurance business, we shall be his client for any and all of our insurance needs.

I want others to be wary that using a 3rd party is useless and only resulted in me losing 999…read morerefills at $0 vs the 300 copay costing me over $299,700 based on my new co payment in the picture(s) below. They do not have access to any information from insurance we have been with them 20 years and because my salary changed so did my assisted coverage from the gov't. They blamed covered cal than i had a 3 way phone call and they blamed my actions with medi-cal(which i did what they asked) I have been paying for private insurance with 0 federal assistance which increased its rate by 300% almost 700 a month at 30 years old for 4 months(technically 3 because somehow magically i got my insurance card(again pictured below with email proof from hayek themselves but not the actual insurance.) As stated we have been on auto pay for 20 years and because of their negligence they messaged me 17 days into january to make the payment(even tho the policy was already cancelled and i was told by her higher up that she shouldve handled the occurence with blue shield instead of emailing me) i lost my policy number with my free 999 refills costing me over $299,700 based on my new co payment in the picture(s) below. This should be a crime and they should be fined/pay a restitution or closed for negligence.

I went to Keeley Landes because my wife and I have been talking about long term care insurance for…read moremany years. Keeley was very professional, explaining several options and some unique ways to pay for the insurance. We are completely happy with the insurance we purchased and thought the final premium was very reasonable.

Mass Mutual is not a business to trust. We purchased insurance a long time ago and they never…read morefollow up with you. It turns out that a different Mass Mutual representative, Lewis, took over our account from a different representative. When I complained to Mass Mutual in Chicago, the representative told me, "That's what happens when a different representative takes over an account, they don't put the time or effort into it, because they are not the originator of the account." Really? Mass Mutual would allow that? My advice would be to purchase insurance from a different company. One that holds their representatives accountable for all clients.

WOW. I do not have words to summarize how beyond helpful he was!!! He went above and beyond to save…read moreme every little dime that he could and tried to avoid me having to do unneeded/expensive work. I have been fighting a month+ long battle with my flood insurance agency and former agent. Everyone was doing behind the curtains stuff and never helped/even told me what was going on. He sat down with me and explained EVERYTHING to me and helped me understand what my former agent did wrong. He helped me organize my current insurance (not even through farmers) and helped me set up how to switch that over to farmers. In addition, he also saved me a tremendous amount of money by giving me names for land surveyors to do my elevation certificate. Seriously can't thank him enough for listening to my hell of a situation and really helping me understand what went wrong. He DEFINITELY knows his stuff! I would HIGHLY recommend him! Office staff was extremely nice too.

as a life and health insurance agent, you are the most incompetent, agency of farmers I have ever…read moredealt with regarding my fire and liability insurance. Twice now my policies have been cancelled for non payment even though I've had auto pay. And there's never been any communication with your office when there's a problem a recent notice on 8/6 was about cancellation on 7/38, when for some reason the policy didn't get paid... idiot agency and people

This is so sad how this place sucks nowadays,the worst customer service they are not even the…read moredirect people from the actual insurance they are the middle people i called to make a change on my policy and the rude @ss Ambra or whatever her name is ,had the worst attitude and customer service ,she can't work customer service she will be better cleaning houses where you don't deal with customers!!!!!!!!great job Ambra keep adding 1 star reviews to your work place!!!!!

Absolutely horrible service. We got insurance through them a while ago and they have been…read moreimpossible to work with. We've requested quotes and been met with silence. We've requested documents and been met with silence. Not sure anyone actually works there anymore. Do yourself a favor and stay far away.

After spending months trying to find someone that could write an insurance policy for my business I…read morefinally found H.Linwood Insurance. I was able to discuss my business insurance needs over the phone. They were able to provide me with answers to all of my questions and provide a great quote. These guys are great, speedy and professional! Anyone looking for business insurance, workmans comp or bond should check out these guys!

This review is for the agent Hadley Wood. I insured two different investment properties with her…read morefor several years. In May a pipe burst in the wall of one of my rental units. I called Hadley to file a claim and then managed the cleanup and repair of the damages. Three weeks and $12K after the incident, the adjuster called to say that the claim had been denied. He told me that my agent had sold me a "sham" Basic policy that covers volcano damages and a list of other things, but not broken pipes. When I confronted Hadley, she told me that "I should have known" what I was purchasing, but an email that she sent me says she had found the best policy for me. She never even gave me the pricing or opportunity to purchase a better policy. My new agent found me a great policy that does cover broken pipes for $500 less per year. I would NEVER recommend H. Linwood Insurance Services and/or Hadley Wood to anyone.

We were with this company for several years. We had home and renters insurance. Everything was…read morefine, until rates went up in California. In 2024, our home insurance was cancelled and we thought Paula Meeks (agent) would take care of us, as usual, and find us coverage. Granted, California made it tonight for its citizens, but, we thought our insurance agent could take of us. Our coverage would stop in November 2024, we called Paula and she said she would take care of everything. She claimed that we were covered by 'travelers insurance. We thought everything was fine until, our mortgage lender sent us notice that we were not covered. It was December 2025 when we were notified. We called Paula and she claimed that she would take care of it.... To make a long story short....she lied. Then would not answer our calls. Our mortgage company then charged us with their own home insurance and we were charged $700 for Paula deceitful handling of our insurance. We decided to visit her home office, only to find out that Gateway Insurance renting a desk space in another office. It was a desk that she rarely sat at. We felt conned. Beware, do not use Gateway Insurance, Paula Meeks......a rented desk within another business.

So Paula has been taking care of me for awhile now I can't even put into words how much she's…read morehelped me always so sweet and knows the industry like the back of her hand and is always on your side. I always refer friends and family because she always delivers she's freakin awesome person friend and mom !