The Truckers (largest size crabs) were surprisingly really good. I came across this restaurant on…read moremy way home and was pleasantly surprised. Great service and the owner was extremely nice. I will definitely be back!!!

I have been a loyal customer of Hard Shell in Elkridge for quite some time, and this is the first…read moretime I've had such a disappointing experience. Yesterday, I specifically ordered female crabs, but when I got home, I discovered that I had been given male crabs instead. To make matters worse, the crabs were mushy and tasted spoiled. They were not edible, so I threw them away because I wasn't going to let bad seafood sit in my trash and stink up my home. When I called this morning to explain what happened, instead of listening and trying to resolve the issue, the employee I spoke with became argumentative and dismissive. This isn't the first time I've experienced his attitude. He is consistently rude, unprofessional, and seems more interested in arguing with customers than providing good customer service. I've purchased crabs from Hard Shell many times over the years and have never had a bad batch until now. This experience was extremely disappointing, not only because I wasted my money but also because of the way I was treated when I called to report the problem. I hope you will address both the quality of the seafood and the customer service being provided. Loyal customers deserve to be treated with respect, and I believe your business would benefit from having employees who are friendly, professional, and focused on resolving customer concerns instead of creating conflict. I would appreciate hearing from you regarding how you plan to address this situation.

Our go-to fish mongers/fish market. Have not tried the hot food but the people in line look…read morepretty psyched every time we go, The shellfish (muscles, clams, oysters, shrimp) and fresh fish options are great with plenty of frozen options too. Call ahead if you questions or requests to save yourself time, the standards will be in stock. The people and the service you get is as good as it gets. If the place is not crazy talk to this great bunch of nice folks who know their stuff. When it gets crazy be patient please because seafood takes time and is hells hard work. Enjoy! Don't pick up the damn crabs you heathens !!!!

It's been a min since we've returned. Unfortunately customer service has drastically changed. We…read moreencountered very RUDE service over the phone. No greeting just silence and then got hung up on after a second of them picking up. I called again and they finally young lady decided to answer with a greeting. Upon arriving to grab our LG dozen... we've always been able to stack military discount and the online coupon for $5 off since our last visit. I even confirmed with the cashier during our last visit because I thought that was really nice of them. The young lady cashiering this time around had no remorse or explanation but a "NO" just military or the coupon. If you're okay with this type of customer service and can over look it plus this place being a bit $$$ definitely try their steam crabs and fish they got here. Customer Service definitely needs work. Its very awkward coming inside to an awkward staring contest with everyone behind the fish counter and cashier ( NO GREETING OR HELLO) as if your trespassing into the building or hi how can we help you today? Are you looking for anything specific???. ... Anyways ... not sure when we'll return..

What a great way to spend my Saturday afternoon! Getting some Boom Boom sauce from the Crack and…read moreJuicy! This place has been here 3 years but we had never been. So glad we found it. Before we ordered they offered us a fried shrimp sample. Big, tasty and the seasoning was amazing! Got the Crack N Juicy special and it all tasted amazing. Very friendly staff and great service. The restaurant is clean. Very small and only 5 tables of 4, so plan ahead or take it to go. Prices are decent for seafood, even off season!

Ordered fried shrimp, fried clams, Cole slaw, French fries and hush puppies to go…read more Shrimp were large and delicious, clams were small and mostly breading. The Cole slaw was delicious, French fries were kind of soggy and hush puppies weren't in my order when I got home. The staff is very friendly and when I contacted them about the missing hush puppies they were very apologetic and offered to make it right. From previous reviews I was expecting larger clams and the cocktail sauce was very watery and not as I have usually been served. Will I go back? Of course I will there is a lot more on their menu to try.

I primarily go to NBS for soft crabs. Depending on the time of year they may be fresh or frozen…read more Always very satisfied with the product and price.

These folks are amazing. Prices are always competitive and I often discover lagniappe when I get…read morehome. Friendly people with a candy jar for the kids (I may have asked for a piece once). If you want a great local source for crabs, oysters (in season), crawfish (in season), and all sorts of high quality frozen goods, you found it. Oh, and they stock Louisiana boudin year round.

One of the best meals we had in Baltimore…read more We ordered the Jumbo Lump Crab Cake, the Maryland Crab Soup, and the Seafood Hot Combo. The crab cake absolutely lived up to its reputation--packed with large, sweet pieces of crab meat and very little filler. It was fresh, flavorful, and surprisingly light. I finally understood why Maryland is so proud of its crab cakes. The Maryland Crab Soup was hearty and comforting, with plenty of vegetables and crab flavor. The Seafood Combo was generous and perfect for sharing after a long day of exploring the city. The restaurant was busy but well organized, and the staff were friendly and efficient. The atmosphere felt lively without being overwhelming. After lunch, we took a short walk to Fells Point and spent the afternoon exploring the neighborhood, which made it a perfect Baltimore experience. If you're visiting Baltimore for the first time and want to try an authentic Maryland crab cake, this is definitely a place worth visiting.

We visited on Saturday evening to celebrate our anniversary, but I have to admit, I left feeling a…read morebit disappointed. This was my second time at the restaurant; the first experience was fantastic with top-notch service. I later discovered that our previous server was the owner's son, which explains why the service was top-tier. This time, we were greeted warmly by the host, which was a nice touch. However, after being seated, I waited 15-20 minutes while tables that arrived after us were served. When I finally got the attention of our server, Pedro, he took our order promptly, and I enjoyed my meal, especially the cream of crab soup, even if it was a bit on the warm side. My only issue was feeling rushed, as it seemed like Pedro focused more on his other tables. I had really bragged about this place to my partner, so I was hoping for a similar experience to my first visit.

One of my favorite place to frequent whenever I'm in the area since 2019…read more I've always had to DoorDash them until this last visit that I actually had a chance to sit in the restaurant. To start let's just say the food will NEVER disappoint. The atmosphere was pretty chill as I sat at the bar to dine, but the dining area were a perfect vibe for family or friends. The service was par, nothing special at all to write about.

Oh where do I start? The bad quality food, the long food wait time or the terrible management…read morerecovery? My family decided to dine in at Timbuktu Restaurant to celebrate my wife's graduation with her masters. From the first interaction I should have known what we signed up for. They are taking reservations on a pencil and clipboard. Everything other than that started off very good. The waiter approached the table took everyone's drinks and appetizers order in a timely matter. The appetizers took a little longer than usual but it doesn't equate to how long our dinner entrees took to come out. Entrees took 40+ MINUTES to come OUT. Within those 40 minutes our server never touched the table and people glasses of water remained empty until my mother in law had to get the waiter's attention by calling him over. I understand it can get busy or kitchen might be backed up but never got any reassurance it was coming anytime soon or a slight apology for the long wait. This is only the first half. The biggest thing that made me decide to write this review is the unapologetic manager named Josef. He never once empathized during the whole experience. He actually turned straight to making excuses and going back and forth with my father in law until I stepped in the reinforce the interaction. He looked to blame the kitchen being backed up due to parties. We walked in right after another tables that got sat next to us. They recieved their apps, entrees and was able to pack up the rest of their food and pay out before we even recieved our entrees. Josef's then attempted to compare what that table ordered with what we had explaining they only had apps which was untrue because I witnessed the whole service. I'm a experienced food and beverage manager and have been in the industry for 14+ years, I have never came across such an incompetent manager before. He needs to relearn how to deal with conflict resolution. Maybe start by empathizing and appolgizing for the inconvenience rather than start comparing and blaming others. After 3 separate people in my party voiced their concerns, he continued to never take any ownership but then offered two dessert as compensation which was more of a smack in the face. We just wanted some accountability and some consideration which we never received. We will never attempt to come here again.

This is probably the best place I have ever been for seafood. The prices were reasonable and the…read morefood was excellent. I had crab stuffed salmon and it was the best meal I'd had in my 2 weeks of traveling. Not much for ambience or service. You walked up, ordered your food and they called you when it was ready. All of the meals and sides were in trays that you could pick from. So you got to see exactly what you were getting. There were three stuffed salmon on a tray, and I watched them take them out one at a time and serve them. I was afraid it was going to take a while before I got mine, but they immediately pulled the tray and put in three more. And those three went just as quickly. They do so much takeout that the food was just turning constantly. If I'm ever in the area again, this is the first place I will go.

This has become one of my favorite go-to spots whenever I'm in Laurel. Over the years, the…read morerestaurant has made several updates and improvements, which I appreciate. It's clear they're committed to evolving and enhancing the customer experience. The food is consistently delicious and offers great value for the price. On my recent visit, I ordered the shrimp and grits, while my sister enjoyed the fish with macaroni and cheese and sweet potatoes. Everything was well-prepared and flavorful. The space is spacious and efficiently managed. Overall, it's a reliable dining choice, and I look forward to returning.

A worthwhile visit if you're in Baltimore and are looking for a good meal. It is not often that I…read moream impressed, but this place did well. The service was prompt and efficient. Loved the atmosphere. Expect to put down at least $30 which was worth it. Fried Chesapeake Oysters with the dent corn hominy was excellent. I wish I did not have to share this appetizer. The Block Island Scallops over the Narragansett succotash was perfect. The scallops nicely seared, and the succotash was excellent and did well with the scallops. The Eastern Shore Crab Cake was large and perfect. Nicely prepared. The zucchini that came with it was also done well and not overly seasoned. The potato salad was a surprise. Not expecting much, it was one of my favorites, and I wish I could have a plate full of it to chow down. Make it a day and visit this establishment and enjoy the day. When I am Baltimore again, I'll consider stopping by for a nice meal.

We were up in Baltimore for a quick weekend away and after getting several recommendations for…read moreThames Street, we went there for Brunch. I've been giving out a lot of 5 stars recently, but this is a place that really deserves it. It's a must visit. It'd been many moons since I had escargot, so I got it. Despite one cooked snail being basically impossible to scrape out and my fine motor dexterity isn't great, it was delightful. My wife loved her seafood stew. Our shared side of the grilled Zucchini (definitely enough to share) was also a highlight. We've been raving about our fried clam sandwich and lobster roll since. Both were amazing; my wife said it was the best lobster roll she's had (we've never been to maine or anywhere known for lobster). The dessert passion fruit pie was a great way to end, also shared, but the crust was a little too thick and the dollop on top did kind of over power the curd. The birthday sprinkles (it wasnt either of our birthdays) were cute. We will be back. Especially to try the raw bar (We're pregnant and didnt want to risk it).