Claimed we needed a new liner, then that we needed a new pump, and the job would take 2 days…read more Overcharged us, took 8 days to complete work, and then never responded to us once things started to go wrong with the pool liner. Do not work with this company.

From the owner: Transforming pools, elevating backyards. • Expert…read morerenovations & resurfacing. Text us for a free quote!

This was the biggest construction project we've ever done - and it was the smoothest experience…read more From the start Chris, the owner, gave us the most realistic overview of the timeline and total costs - without selling it or sugar coating, so we were going in totally prepared, no surprises. He wasn't kidding when he said we had to start permitting process in summer 2025 to open in time for Memorial Day weekend 2026 either - getting construction permit processed was the biggest wait. Now we opened just in time for summer - and she's a beauty! Pool Boss team coordinated the whole project from start to finish - the designer Michael helped us get the plans and measurements exactly right, even taking into consideration our future addition plans for the property. Tina filed and coordinated a million permit forms for us. Matt & Dan were very patient helping us figure out the on-sight restrictions. The construction itself was very quick and fun to watch (the digging was done with surgical precision!). Special thank you to Joanna for very clear communication throughout! The scheduling and ongoing notifications to keep us apprised of the progress were very helpful! We went with PB's recommended contractors - JBJ for electric (super professional - and again, helped us run everything with future construction projects in mind), and United Stamped Concrete for landscaping (Felipe's team did a phenomenal job with out stamped concrete patio and grading, great attention to detail). The orientation with Eduardo was super clear - we've never operated a pool and he patiently explained every single detail about the equipment and maintenance. The equipment can be controlled from an app too - very convenient and we are looking forward to Tyler making it even smarter. :) Thank you so much! It was a very big (HUGE) decision for us - but we are so happy we trusted you. Our three kids are having the time of their life - this pool brings us so much joy already!! P.S. We went for the Crystal Quartz liner - so pretty, as if you you're in the South of France!!!

All good very nice job the quality was excellent value was great for what the did! Looks like a…read morebrand new pool if we need we would call them again thanks for your service and time

I purchased my pool from Tucci Brothers close to 15 years ago. The purchase and installation was…read moreseamless. I had a very positive experience. I would continue to drop in regularly to pick up parts, chemicals and accessories. Fast forward to last year. A tree fell on my pool and wiped it out. I filed a claim with insurance but I no longer had the receipt. The adjuster said he would call Tucci Brothers to get an idea for the depreciated value. Which probably wouldn't have been much. However, when he called they said that they had no record of me being a customer. I thought that was strange given every time I made a purchase over the years they would bring my account up on the computer. So I took a drive down to the shop and spoke to the manager. He looked in the system and said "you're not in here". I asked if there was a possibility I was accidentally deleted. He abruptly said "nope". "If you bought your pool from us you would be in the system". Then he asked "are you sure you bought it here". I said absolutely. He then dismissively said "I don't think so" while looking me straight in the eye. I no longer will recommend Tucci Brothers even though I have done so several times before resulting in at least 2 pool sales.

Good honest people here!!!!…read more Shop around and buy here with confidence. These folks did right by me and my family and they deserve the accolades they're getting with this review. I spent thousands of dollars here and I had a product issue. NOT a store nor staff issue. They stood up for me and they stand behind their word and the products they sell. They are knowledgeable and fair. They recommended a good installer and service technician (Franco) which I am 100% satisfied as well. When I told the serviceman that he was recommended by Tucci Pools, I got service that same day at my home. The store and the technician they recommended, both, returned all calls promptly and courteously. You really can't ask for more than that. I trust them and I recommend them to you with 100% confidence. Their prices are very competitive and they are loyal "Paisans". If this wasn't true, I wouldn't post it . Thank you, Mauro and Joe.

I would classify this business as a scam. Used Erik a few times for one off maintenance (should…read morehave stopped there since he never showed when he said he would) and then went into an annual contract where he was supposed to come once a month. Paid upfront flor the year, he came once, never came again and stopped responding to texts and calls. That's right...took our money for the entire year and ran. I'm shocked no one has taken him to court for breech of contract. I'm clearly not the only one who has paid him and not received the product or service.

I've been working with Eric for about a year and a half now, and I even have his first review to…read moreshow how our relationship started. Eric is experienced and generally knows what he's doing. His pricing is also more competitive than most. However, actually getting consistent service from him has been a challenge. Our communication has been rocky from the start, largely because Eric is extremely unorganized. He's often messy with scheduling, and there have been multiple times when we agreed on a visit to a property, and he simply didn't show up--without any notice, and with no response to calls or texts. Another major issue is his temperament. He has a short fuse, and when he believes he's right, he resorts to aggressive language and constant cursing. Even when I prove him wrong and he briefly apologizes, the same behavior returns the next day. I've continued giving Eric business out of patience and understanding for his situation. I've kept him busy and even referred multiple clients to him, which brought him more work. But the last incident was the final straw. He failed to show up at my personal home for four consecutive weeks, despite our agreement for weekly visits every Thursday. As a result, I and my guests couldn't use the pool and hot tub multiple times. He promised to come the following day (Friday), apologized, and then still didn't show up. The final time I followed up, he replied with, "No, we are clearly not coming in the rain. Seriously?" -- without even a proper notice or attempt to reschedule. This level of unreliability and disrespect is unacceptable, especially after all the work and referrals I've given him. I've been patient long enough, but I can no longer tolerate this kind of behavior.

I have been using Peters Pool Service for many years. The quality of service is above and beyond…read more They are reliable, pleasant and a phone call away. I would highly recommend them. Theresa F.

Left our pool half way open and can't get in touch; paid for new filter install and never actually…read moreturned it on. Going to cost us thousands to get back on right track. Nightmare Also realized he stole equipment including pool pump, and salt cell-- effectively costing us 10k including labor to FIX. No communication. Police report filed.

I don't understand the old negative reviews. We had our above ground pool installed by TFI and…read morejust had them close it. From the first call to today they have been excellent. I normally open and close the pool myself. Why, when TFI will do it? Alicia is superb on scheduling, pricing and service. The field guys are great. Good job Raul! Ps I don't normally give excellent ratings.

TFI came to service my pool couple weeks ago. When they arrived, the pool was not open yet. I did…read morenot connect any hoses or fill the pool from the winter closing. They replaced my skimmer on above ground pool and replaced filter with new sand. At some point one of the technicians plugged in my pool pump, unbeknownst to me. The pump runs off of a timer and evidently was running dry (no water) for a couple of days without my knowledge. I reached out to them to explain the situation and my concern. They denied plugging in my pump. Once I was able to fill pool to appropriate level, I was able to test my pump. As expected, the pump leaked and malfunctioned. I reached back out to update them and come to a resolution. Management told me they were not responsible and would not provide me with a new pump. I strongly suggest to anyone to find a different company for their pool service needs. Although technicians out in the field were pleasant, management would not provide any type of customer service. Management would not directly speak with me, everything was done through the office secretary. And ultimately management has no idea what customer service is about... denying any wrongdoing by their technicians and not providing the customer with a fair solution. They were responsible for ruining my pool pump and should be responsible for replacing it.

Susan did an incredible job opening my pool! Unlike my last pool guy who just took the cover off…read moreand left, Susan went above and beyond. I really appreciate her attentiveness--she even texted later to confirm that the chemicals she added were working properly. It's clear she treats her customers' pools as if they were her own, and she always comes fully prepared for whatever the pool needs. Highly recommend!

Susan got back to me very quickly. I provided a couple of pictures received a fair price…read more communication was . got the pool drained quickly