ZERO STARS if I could. They didn't provide any joy and I left unhappy…read more
I came to Happy Joy for breakfast and ordered the #9 Whiting Platter. Their own posted menu says: "Whiting (2 pcs) & 2 Eggs, Home Fries or Grits." So naturally, I expected whiting, two eggs, and home fries. Apparently, that was asking too much.
First, I was told my total was $16.95. I paid by tap and was charged $20.95. They do have a sign saying there is a surcharge for debit, credit, tap, Cash App, etc., but it doesn't tell you what the surcharge actually is. Still, a FOUR DOLLAR $4 surcharge sounded insane. The employee then realized she'd overcharged me, apologized, and gave me $4 back in cash. Cool. Mistakes happen.
Then I got my food.....
No eggs.
I pointed out that the platter comes with two eggs, and I was told, "You didn't tell me you wanted eggs."
I'm sorry... WHAT?
I ordered the #9. The #9 says whiting, two eggs, and home fries or grits. Why would I need to separately tell you that I want the food that comes with the food I ordered? If I didn't want the eggs, THAT would be something I should have to tell you.
She asked if I wanted her to make the eggs. Yes, obviously. They come with my platter. She even asked whether I wanted cheese. Fine.
Then, while I'm waiting for the eggs that were supposed to come with my meal in the first place, she tells me:
"That's going to be $3.95."
Excuse me??? Ma'am what????
At that point, don't even worry about it. Because how are you charging me an additional $3.95 for something your own menu says is included in the platter I already paid for?
If everything is à la carte, SAY THAT. Don't advertise a platter containing three things, give me two of them, and then charge me extra when I ask where the third one is. That's not how a platter works.
And unfortunately, after ALL of that, the food wasn't even good!!!
The home fries had onions and peppers in them permy request, but apparently seasoning was where they draw the line. And the fish?
That fish hadn't seen salt since it was swimming in the ocean, and apparently nobody introduced it to pepper after they caught it either.
Bland. Bland. BLAND. I was genuinely looking forward to some good fried fish, too. There wasn't a dash of Miss anything on it. The potatoes weren't any better. Putting onions and bell peppers in potatoes does not magically make them seasoned.
Now listen, I have absolutely NO problem with a little neighborhood hole in the wall. Some of the best food I've ever eaten has come out of places where the decor hasn't changed since 1986. I don't need fancy. But the food better HIT.
This did not.... not even a little bit.
Between being charged the wrong amount, having to get $4 refunded in cash, receiving an incomplete platter, being told it was because I didn't ask for the eggs that are literally listed as part of the platter, then being asked to pay another $3.95 to get them, only to discover the food itself was bland as hell...
Absolutely not.
Pics because there's really nothing to debate. You can see what I received, and you can see exactly what #9 says it's supposed to include.
Whiting (2 pcs). TWO EGGS. Home fries or grits.
I ordered #9.
Where are my d@mn eggs?
I definitely will not be back.