I have worked with Heather and her team dozens of times over the last 10+ years when helping some…read moreclients downsize and others navigate liquidating an Estate. Beck will always be my "go-to" not only because of their incredible experience, knowledge, and integrity, but also because they are so kind and approachable. They consider each client and their treasured items with care and respect. Beck Estates manages to satisfy both the buyer and the seller, and that is not easy to do!

We found working with these very professional folks very easy. We had to clean out a relatives home…read moreand Beck Estates came and picked the items they thought they could sell in their online auctions and had them out and online within a week. We have already received our first payment from some of the sold items with more expected. Reasonable, friendly and professional.

We contacted Michael Uteo, owner of Myk Beth to handle our estate sale after the sale of our house,…read moreOctober 2025. We were moving out of state and did not need/want any of our collection of furniture, kitchen supplies, or our wood shop. He was very knowledgeable, considerate, and we signed a contract to have him do the sale at the end of February 2026. He said because I was a 100% disabled vet, he would give us his best deal. Right. The sale went great, the cleanup was a bit messy, but it got done. Then, nothing, no contact, no money, and there was a car sold in the sale. We tried calling and texting, but nothing. We contacted the BBB, and they tried to contact him. Nothing. Our loss, maybe your gain. Do not consider his organization for your estate sale. He owes us thousands of dollars and has not had the courtesy to even send us a note. The next step is going to the Hanover Sheriff's Department and swear out a Fraud by Deception complaint against his organization. You have been forewarned; by avoiding him, you will win.

We contacted Michael to assist us with selling my father's household property. Michael arrived on…read moretime for our appointment, conducted a walkthrough of the residence, and outbuildings, and briefed us on the process and his fees, which we were satisfied with. He told us he would have a proposal, with a setup fee to us within a day. That was the last we saw or heard from him. We text him and called him several times and left messages on his voicemail. We found a number for his answering service and asked the woman to have him call us. He never did. We are thoroughly disappointed with this man who claims to be a retired US Marine. We are retired Navy veterans and selected this company because it is veteran owned. We suspect we were too small a profit margin, or more of a project (waste removal) than he wanted to take on. Either way, be professional and return our calls. I would not recommend this company to anyone.

Exceptional auction site owned & operated by one of the most knowledgeable Auctioneers I've done…read morebusiness with, searching and buying unique items, antiques, and collectibles throughout Virginia, Northeast North Carolina, and Southeast Maryland, since my first encounter with a Manger auction in Suffolk VA in 2018. Although a small family run business, the customer service has always been top notch, especially compared to many other online auction companies I've encountered. Their site provides the best pictures with detailed description of items compared to the majority of online auction sites. Mr Manger has always provided help without asking, quality customer service, and very fair resolutions, regularly that I've experienced, and observed his consistent friendly support to other customers as well.

Unbelievably unprofessional do not recommend anyone to do business with this man. Purchased items…read morefrom an auction, auction closed, paid in full. Pickup was stated to be a couple weeks later. I call Thursday morning before pickup (pickup is on Saturday) no on answers I leave a message. No one returns my call so I call Saturday the morning of pickup and leave another message. I get a call back and they state the pickup day was two weeks prior however website was not updated. They inform me they don't know if they have my items that they will have to look for them. I reach back out today to follow up on my items and have to leave a message again. Wes Manger calls me back incredibly rude stating he can't drive but I can get them after the fourth. I kindly ask if I could come pickup the items where he begins to raise his voice and remind me he can't drive, asking me what world do I live in, etc. He then refused to let me get my items and said he was going to refund me. I do not recommend ANY business who berates their paying customers. Take your business elsewhere.

Two months into my partnership with KeyRenter, and I couldn't be happier…read more From day one, the team set clear expectations and followed through every step of the way. Communication has been consistent and proactive--especially during the transition from my previous property manager, which could have been complicated but felt seamless. My tenant can now easily pay rent online, I have full visibility into payments and disbursements through the owner portal, and--most importantly--her account is now current, which has been a long time coming. After 23 years of working with property management companies, this has been my best experience by far. Highly recommend.

Update in photos. To…read morethose in RVA who own a property with tenants OR to who are currently looking for rental housing: I retract every positive statement that I've ever made about my property "management" company, Keyrenter Property Management Richmond. TLDR version of what's below: they are unorganized, have very questionable business practices, do not communicate well internally, will relay mixed messages to both owners and tenants, and will 100% drop you as a client like a hot sack of potatoes when it's inconvenient for them to do their job. What started out as a seemingly great arrangement has turned into an absolute nightmare. On July 6th, I received notice that my tenant of three years was not renewing her lease again. That same day, I sent a very casual reply email to KeyRenter saying that I was contacting my realtor to discuss the POSSIBILITY of selling vs continuing to rent. On July 13th, without speaking with me or confirming anything AT ALL, I was contacted by the general manager, Jeanine, with the tenant CCed in the email stating that they had sent her deposit to me and that I was taking over property management effective immediately. This was just as I was going to Alaska for ten days, so the timing was terrible and created a massive amount of stress as I struggled to get in touch with them to resolve it. They had "assumed" that I was listing the property right away, so simply dropping the last month and a half of their contract was apparently protocol. They apologized when they realized their blatant error, but they left the tenant's deposit in my possession and just told me I'd be responsible for disbursing it with 45 days of the tenant moving out. Then, while I was busy trying to sell my Palmyra house and buy another in less than a month, my tenant contacted me to tell me she got a $600 water bill. I immediately contacted KeyRenter and filed an emergency maintenance request on the tenant's behalf. My tenant works long shifts and doesn't have a lot of down time to sit on hold with Richmond Utilities, so I called them, and after an hour and a half on hold, I was told that only my tenant could speak to them about the bill or schedule a time for them to come out to the property. Almost a week passed, and KeyRenter did nothing. I then asked them to send a plumber to the property preemptively in case there was a problem that could worsen over time. Three days later, KeyRenter replied and brushed me off, saying that Richmond Utilities would handle it. After a second week passed, I asked again, and they finally sent out a plumber. Fortunately the source of the problem was that the toilet was continuously running, which was an easy fix. However, that still left my tenant on the hook for both her $600 bill and also the second (likely) large water bill she'll receive for the two weeks that elapsed prior to the toilet getting fixed, since KeyRenter neglected to send someone out sooner as I requested. After that situation, they told me that I would need to conduct my tenant's move-out walkthrough and collect the keys. I do not live nearby, and these kinds of things are what I hired a property management company to handle (move-out walkthroughs are listed as an included service on their site). I reviewed the entirety of my contract, and I emailed back pointing out that these things were specified nowhere in it, again asking them nicely to do their jobs and let me know when they had it scheduled. One person, Mary, provided me with the date that KeyRenter would be conducting this; Jeanine then replied saying that KeyRenter would not be conducting one at all and that I must have misunderstood an automated email. I forwarded her coworker's (not at all automated) email to her. After that time, everyone else stopped responding, and I was unfortunately left to deal only with her. She has since been disrespectful, dismissive, and not at all concerned with the predicament she's left me to handle or the awkwardness and inconvenience she's created for my tenant. I'm filing complaints both with the franchisor and with DPOR, and I cannot wait for them to experience the levels of panic and stress that they forced me to endure since the beginning of July. Per their website and what the owner claimed when I hired them, "You want to work with a company whose corporate values are an extension of their personal values. This principle is what has led KeyRenter Richmond to become an industry leader in our area. Our success stems from treating you the way we'd like to be treated. We focus on values, ethics, customer service, client satisfaction, innovation, quality, and personal service that gets results. When you work with us, you get access to a team whose foundation is built on integrity, honesty, and accountability. We genuinely care for our clients and the community they represent, and that is reflected in our care and service." This is all nothing but a bold-faced lie; do NOT fall for it like I did, and steer clear.

Wayforth moving co. Lost, broke, stole the tops to my Italian made tables. They are…read morenon-functional!!! My Tiffany lamp has no stand. Also, non-functional. Broken dishes, crushed boxes. They jammed things into my storage units so badly, it was dangerous to open the doors. This company is the absolute WORST!!ii would not give 1 star if I could get past that without rating.

From the owner: WayForth offers a complete home transition solution for people looking to downsize, move, clean out…read morea house or liquidate an estate. Our certified senior move managers, experienced packers and movers, and estate cleanout professionals work seamlessly together to get you out from under a house full of stuff and into a better living situation in just a few days--one experienced team to handle your move from start to finish, with efficiency and compassion.