My little sister and her friend came in for matching tattoos on Saturday, and unfortunately the…read moreexperience was awful from start to finish. Toby was the artist for my sister's friend, and the tattoo she left with speaks for itself. The line work is uneven, shaky, and poorly executed, especially for such a small and simple design. I am someone who is covered with tattoos myself and have worked with many of apprentices - There's really no excuse for a butterfly outline to look this rough. Especially from someone who claims to have been doing this for 25 years. Beyond the tattoo itself, the professionalism was even more concerning. From the moment we walked in, Toby made both girls and myself visibly uncomfortable. Im very easy going and normally let things go.. But this guy was rude, judgmental, wildly inappropriate, and out of line the entire time. At one point I stepped away briefly to check on my sister, and during that short time he apparently said things that made her friend feel uneasy enough that she brought it up to me immediately afterward. I'm intentionally not repeating the comments he made here because they were very graphic and not something I feel comfortable posting in detail on Google. Things that should not have been said to a freshly 18 year old girl. This was our first experience at this shop, and it will absolutely be our last. A tattoo is permanent. People should be able to trust both the quality of the work and the professionalism of the artist, especially younger clients coming in for something meaningful and simple. Unfortunately, we got neither. I would strongly recommend doing your research before booking here, particularly with Toby.

Kristin did a blue dragonfly memorial tattoo for me in honor of my aunt who passed away almost a…read moredecade ago. It's exactly how I wanted it, and Kristin made sure I was fully comfortable, everything was sanitized well, and the music was poppin'. Next time I'm in Delaware visiting family, I'll definitely be returning and requesting Kristin!

I wanted a tattoo and it was spur of the moment. Dave was able to schedule me right away. I was…read morevery happy with my tattoo. The shop is clean, easy to get too and extremely friendly. I would highly recommend this shop if you are looking for some new ink or to get a touch up. Thanks again. Warm Wishes, Laverne

so first things off, i went in for a septum piercing. everything was fine he explained the whole…read moreprocess and when he clamped my nose and starting putting the needle through he dropped the needle. the guy wouldn't stop moving so fast instead of taking his time with things. the needle went through and dropped started making my nose bleed a lot. following up he tried again and apologized for that happening and said that's never happened before. he clamped it without checking to see if it straight. i even asked him are you sure it's clamped right and said he's got it don't worry. so i let him pierce me again. i look in the mirror and the septum is very crooked. i'm not pleased abt this. he took my septum out i got my money back. next time when something happens like that make sure u check to see if the piercing is centered. i will not be coming back here. and maybe slow down ur pace a bit if u messed up the first time

I went to get a tragus piercing switched out at 6:15 PM (which would taken 5 minutes). Saturday…read morehours are posted (online & on the door) until 7, but they were closed when I arrived. Called the store, no one answered.

His name I don't know, he wears a snap back. Horrible customer service from him, the tattoo that my…read morepartner and I requested was less than the size of a dime. Combative from the start, told my partner the tattoo Inspo they showed them was photoshopped... it was my real life friend had that tattooed on them. Super disrespectful and his only tattoos are thick lined and full black. The fact that we were both girls probably hurt his ego too. I hope you drop him as an artist. Please don't come here as a customer.

I've gotten 4 (soon to be 6) tattoos here by Gyllian and I absolutely love coming here. She's so…read moretalented and always makes my visions come to life exactly how I picture them. She's so quick and professional and always gets me in to the shop whenever I message her for an appointment. I keep getting more tattoos because it's always such a great experience here!

LOVE LOVE LOVE this place! I go there solely for piercings as of right now, so I have no comment on…read moretattoos (they do look very nice however ^^ ) but the piercings are AMAZINGLY done. The piercer Cait is not only amazing at their job, but also is a joy to be pierced by. They are extremely nice, funny and understanding as well as gentle with the piercing. They really care a whole lot about how they pierce you, make sure you're alright all while joking and laughing along with you. So lucky I live by this place :) if I could rate more than 5 I would ^_^ -Fawn A. Wyclef

Had a great experience with Jay getting our inner lip tattoo! Loved the vibe of the shop and great…read morefor walk ins

Just got a tattoo from George about two hours ago. He is so friendly and kind and has a light…read moretouch. I got my tattoo on my ribs and it only hurt a tiny bit for about two seconds total. The tattoo looks great. I couldn't be happier. While doing the consultation and sketching, George and I talked about horror movies we like. So, while he was doing the tattoo he put the Exorcist (series) on the TV so I could watch it. He made me very comfortable and checked with me to make sure I was doing ok. I highly recommend George. I am confident that the other artists are good too because I don't think G would hire anyone who isn't good. I will be back for a larger piece soon!

We recently moved to the area so I stopped by today to get a feel for the shop, staff and ask…read morequestions. The young woman behind the desk was friendly. I said that I was interested in the cost of a small tattoo and would they put my daughter's ashes in the ink. I've had this done several times (my daughter and only child was killed in an auto accident Nov. 2015) so I didn't think it would be an issue. The woman didn't know the answer so she took me over to a "gentleman". I asked him if they would use the ashes and he said "No!" several times. Didn't lift his head up, didn't make eye contact or give an explanation. Not very professional! What a ! Would never get a tattoo here!

I went to Taylor for two piercings a week ago. A old friend of mine from when we were younger so I…read morefelt comfortable to go to her for what I wanted to get pierced. She was very welcoming when I walked into the shop and explained to me all that I needed to fill out before we could get started. She was very clean and made sure to have sterile supplies and wore gloves. She's very nice and easy to talk to, made my piercing go more smoothly then I thought it would. After the piercing was over she explained to me what the proper cleaning techniques I could use and also mentioned that when they do heal she will be able to switch out the jewelry for me. So far I have not had any problems with them, they are healing really nicely and look healthy, and are placed perfectly on my body to by symmetrical. Would definitely recommend going to Taylor the piercer at Tattoo Icon.

I went today for a navel piercing and everyone was so nice! It was very easy to make an appointment…read moreand I was able to come in the next day after I called. It was very reasonably priced; $75 including the tip I left. The guy who gave me my piercing (I wish I knew his name) was very kind and friendly. I would definitely recommend to anyone, and I will definitely be going back!

My 17 year old wanted a tattoo for her birthday. I looked up local places. This one came up. As we…read morewent in Sue greeted us answered questions along with another gentleman. Gave my baby her first tattoo. She kept making sure she was ok, explained everything and she's hilarious. Very kind and made us comfortable. Her first experience was a great one. Thank you so much Sue we will be booking you in the future.