I am a curious why not one of you complaining own up to the fact that YOU did not read the Terms…read moreand Conditions that this company provides? I read them, after my travel agent booked me with them and knew exactly what I would be getting myself into-a company that could book all four parks that I planned on going to. Am I the only person that realizes that travel agencies charge a fee?? I actually found out about National Park Reservations by booking with a different travel agent, whom clearly had no clue what she was doing. She was charging me 20% to plan my vacation (hassle free-they do all the leg work for you) and then come to find out with the first place she booked, she had used National Park Reservations. I noticed the extra charge and called. I spoke to Mercy and she explained the fee perfectly as well as walked me through their site to "show" me how many times it actually states that they charge a fee, they are not affiliated with the National Park Service, they are not a park concessionaire, I was actually stunned that my travel agent did not see any of the terms-especially when she had to enter my credit card to book the reservation and agreed to the fee. She had me 2 deep in fees. That is a whole other story! THEN I started my own research! Do you people even know how many park concessionaires there are? Or for that matter, even what they are? I had no clue. Do you know how far in advance all of the parks book? And if there are no rooms in the park-do you know where and what to look for close to the park? I spent 45 minutes on the phone with Mercy and I was amazed at the wealth of knowledge she had about every park (EVERY ONE) I was going to. I am doing 4 parks in 2018: Olympic, Glacier, Yellowstone and Grand Teton-she knew every lodge in all of the parks, knew who managed them (to add confusion to the mix, some parks have multiple companies that manage the different lodges) She also told me I could book with the park concessionaire and avoid the fee but, here is the thing people-all the parks that I am going to, with the exception of Yellowstone, have more than one company that manages them. If you call one of them and they do not have available rooms, they can not see what the other management companies have nor do they know anything about the park. I called Aramark, they are the management company for some of the Olympic locations and they never even told me there was a lodge right on the coast because they did not manage that one. When I asked about it, the person I was talking to had no idea that it was even there. After weeks of going back and forth with my original travel agent, she had just one place booked. After 45 minutes with Mercy, I now have all my reservations booked, I know driving distance between parks and between lodges, I know the best routes to take, I have been given information on trails and what to see in the parks, I have information on who takes dining reservations, how far in advance they take dining reservations and numbers to call to book the dining, I have been given advice on what kind of activities to do in the parks and know who I have to contact to book the activities. AND I have a direct extension to Mercy if I have any questions or need to move stuff around. You get what you pay for and I will gladly call and make my 2019 reservations with Mercy as well. Do you know how much time it would have taken to figure out all of that by yourself? All of you whiners out there complaining about the fee, the name, the site-c'mon folks-you are just upset with yourself for not reading or listening-before Mercy even got on the phone with me, I knew about the fee by the automated system and that they were not the direct concessionaire. The name? Perfect, they book for all parks. The site? Easy to use and as long as you do your due diligence by reading what you are agreeing to, you will have no surprises (WHO doesn't read terms before entering a credit card?? You can all raise your hands) No one wants to take ownership for their own actions, it is easier to get on some site and trash a company than to admit you were the one that dropped the ball. I dropped the ball at first and then I researched so therefore, I am taking the time to write a good review because I had good service, too many people never write a review unless it is negative.

Beware! This is NOT a National Park website. I made a mistake and booked a stay at Yosemite. I…read morethought I was booking through the National Park but come to find out this is basically a travel agency. If you book directly through the National Park you will not pay that 10%. I admit, I made a mistake but the $169 fee was a steep price to pay.

Talk about a hidden gem! This is a really nice upscale lodge/home owned by a couple in the…read moremilitary who rent it out as a vacation property until they retire. We came across it on VRBO while we were searching the Missoula area for a much needed getaway. We highly recommend this place if you want to get away from it all and relax in an absolutely gorgeous mountain lodge overlooking the Clark Fork River. It's an easy drive to Missoula - about 10 minutes. But if you're like us you won't want to leave once you check in. After a week here we've never felt so relaxed and refreshed in all our lives. We'll definitely be back and plan to make this an annual retreat. Thanks Mark and Angela for a great vacation getaway. Your place is beautiful! And the fly fishing was fantastic!

I'm giving the Wilma Condo 5 stars because, taken on its own merits, it's a great space and very…read morewell presented. I seriously felt more like I was housesitting for a friend - all the comforts were there. It didn't feel stingy or sterile or manufactured like so many 'commercial' lodgings frequently do, and the ones that don't cost more than twice what the Wilma Condo charges. Everything was modern and nice, but with an eye everywhere to practicality and treading lightly on the environment, which are big pluses with me. A lot of things that didn't need to be provided were: quality soap and shampoo in the shower, nice cotton towels and bedding , and a kitchen ready for your gourmet imagination. Did I mention the fantastic views of 270 degrees of Missoula out the huge windows?! The owner was more than accommodating, especially as I'm one of those 'canary in a coal mine' fragile flowers that could drive your average proprietor crazy. An adjoining unit hosted a large dog, who barked at length several times one day, anytime it could hear someone in the hallway. The owner acted immediately when I notified him of this, getting the dog's owner to intervene - problem solved. There were also a few bumps with check-in and check-out, which he handled with grace and generosity. I am going to offer a few caveats to the uninitiated and sensitive folk out there. While you can take these as dings, they are not intended as such, and I don't consider them the owner's fault. The issue is really one of inappropriate mixed-use of the building. The street on which the Wilma is located, Higgins Avenue, is one of the busiest in Missoula, and seems to draw a lot of hollering young folk and large diesel pickups driven more like urban boomcars. Think twice if quiet is especially important to you. Also take stock of what concerts are slated for the Wilma during the time you plan to stay in the condo - bass-heavy music like hip-hop is audible through the *entire building*, even eight floors up. I was assailed by two nights in a row of this, the second night well past 11pm.

I brought the family of four to the Wilma Condo EOM June 2012 (2 adults, 12 and 9 year old…read moredaughters) and it fit our needs perfectly. The condo has a kitchen and laundry and is ideally located with plenty of activities within walking distance (great dining, entertainment and outdoor). Ross was a great host, giving us insight in the must-do's of the area. Should we find ourselves in Missoula again, we will look here first. Thanks, Ross. Jack From CA.

It's not much to look at, but it gets the job done. Stayed here for 4 nights in June. Even though…read moreit's off of a busy street, once the door is shut you can't hear the noise. Pros: Friendly front desk service, clean rooms, mini-fridge and microwave, plenty of tv channels, and coffee in the lobby 24/7. Cons: Can't say much for housekeeping. They came in once and swapped out our towels but didn't take out the trash. Toilet handle stuck sometimes and left the water running which then leaked so we had to be watchful every time we flushed. All in all, the price was good and the motel was clean and friendly so I'd stay there again.

The 1950s called and wanted this place back. I'll start in reverse. There's no maid service to…read morespeak of. The beds are uncomfortable. There's no guide with which to change channels easily on the TVs.

Unfortunately over a year ago there was an incident where a local regular patron. I have not had…read moreissues with me decided I didn't belong there. As soon as I walked in she tracked me down through one door inside yelling at me. She then went to the bartender and 86 me and a friend because she was a regular there. Nothing happened at the bar but since bartender and patron were friends I got kicked out immediately without ever getting a drink. I've never been back since unfortunately I don't want to go there and be accused of anything.

Great place to meet fantastic people who are friendly and charitable…read more Fantastic Burgers that rival any in town at a very reasonable price.

Great hotel option in Missoula. Very nice staff! Breakfast buffet for $16 every morning. Also has a…read morebar and rooftop that open at 5(whether permitting for the roof). Rooms are a good size and shower is good. You have to ask for a cleaning because they don't come everyday. Also very few products in the bathroom. Great gym with free weights, ab space, and cardio machines with TVs. Everything was kept very clean. On the pricier side for AC because of the convenient location. You can walk to restaurants, shops, the university, and trails.

The AC hotel is part of the Marriott chain and the location is perfect! They offer valet service as…read morewell as a fabulous rooftop bar for viewing the surrounding hills including the infamous "M" hike! From this hotel, you can walk to pretty much everything including the college, hiking the "M" walking along the river, and a lot of the surrounding great restaurants! Even if you aren't staying here, I would highly recommend visiting the rooftop bar at sunset. It is absolutely beautiful!

i found this place to be very very very white. I did not see any black employees and the people…read morethere super rude and you point that out they take offense and of all things call the police. By the way i am not white so what a shock they would say theya re not racist and call the police if a mixed race person says they are

I worked an event held on the 2nd floor of the Elk's Lodge. I was really impressed by the x-large…read morespace, cleanliness, & beauty of the historic wood bar. I would highly recommend this space to rent out.

The Gibson Mansion is a remarkable place to stay: quiet and serene in an excellent location (5…read moreminutes from the heart of downtown) with all the amenities you can ask for (they even have Lucky Charms on tap!) The managers are kind, extremely hospitable and always accessible. And the rooms are simple yet spacious. We couldn't have slept better. Also, if you are working remote there are plenty of spaces to stop and sit and take in the mansion's charm and elegance. It's honestly the best place my wife and I have stayed in Missoula, and we already look forward to returning.

A fantastic balance of historic charm and modern accommodations! The Gibson Mansion is centrally…read morelocated and a unique experience in Missoula. A charming bed and breakfast that allows you to enjoy the finer things in life. Don't settle for a chain hotel when you can experience elegance and history.

Very clean hotel, all employees are very nice and helpful. They have also have a pool. When you…read morewalk into the hotel it smells very clean and fresh and the floors and carpet are very clean. The rooms are clean and decent sized.

I'm not normally adventurous when it comes to motel chains, but my mother and brother both highly…read morerecommended this particular location. i was pleasantly surprised at my good experience here. It is a "budget" motel with a very friendly staff and clean rooms. My room had obviously been updated, the shower had been expanded leaving a curious architectural feature in the room. The free wifi was fast enough for me. The free breakfast was hit with a variety of options for most tastes. Did i mention the staff was really nice? I'm normally a marriott kind of guy, but they were 50% more in cost and no free breakfast. There is an indoor pool and jacuzzi, but no exercise room