No public restrooms. Okay but no need for the additude. My 3 year old needed to pee and seriously,…read morethere was no public bathroom within 2 blocks. Downtown Seattle seriously sucks about this! We also went to Chipotle, Target, and tried a lobby of a hotel. I'm surprised my kid was able to hold it so long! The items are also more in disarray than the usual Ross.

Buying waterproof shoes in Seattle, Washington…read more.. When I was walking in the dark to my niece's new apartment, I noticed that there were many puddles and some mud on the sidewalks. I didn't want wet shoes and socks, so I walked on the side of the road. It was still wet and slippery! Thinking that I needed rainboots or some better footwear, other than Sketchers, I searched for the nearest ROSS. Parking was challenging because this is Downtown. I did find a spot about a block away... eventually... after circling around three times or so... Like other reviews stated, there are Security personnel at the door and they do check receipts. I found the Women's Shoe Department easily and had a choice of olive green or black boots (which were $10 more than the olive pair and had a higher heel). I chose the more practical pair, paid, and asked the cashier to cut the tags off because I wanted to wear them immediately. Well, walking to the car was challenging because I got a bigger sized shoe. I walked back in my Sketchers and held the boots in my hand. I showed the Security personnel the boots and they let me grab a different size from the shelf and exchange the used boots for a smaller size. The clerk attached all of the tags back onto the larger sized boots and helped me remove the tags from the new pair. Yay! It all worked out and my feet are happy because they're warm and dry!

Shopping in Westwood Village, Seattle, Washington…read more.. I was on the other side of the shopping center and parked near Marshalls. After walking around one complex, I saw the blue familiar ROSS sign across the way - and was so happy because I needed to return something that I purchased yesterday. I asked the security guard at the door if I should return my item first or do it with a purchase. He said that either way is OK, but there was no line at the moment. I decided to look around and do the exchange later and at one time. I was looking for a shoe rack for my niece. However, I found some Labubu hair ties and went to the cashier. I told her that I wasn't able to find a shoe rack. Later on, the manager helped me find them - ah - they were unassembled... I was looking for already assembled ones. It makes sense to put it together at home so that it fits in the car easier. Thanks for your help! Mission accomplished!

This Ross is so chaotic.every time I walk in there's someone stealing and then the employees are…read moredoing literally nothing about it. This would never happen at the Ross in Burien. The difference is the employees greet you immediately with a smile and acknowledge you throughout the shopping experience. Also, you can tell the Burien Ross is more successful because they have a lot more products and choices than the one in white center .

Shopping in Seattle, Washington…read more.. I really like Ross Dress for Less stores - especially on Tuesdays when there's a 10% discount! Just say "Tuesday Club" to the cashier if you're above the required age... haha! Located at the Ballard Blocks, park for free in the shared covered parking garage and go upstairs from Trader Joe's... how convenient! My niece needed a dish drainer. I needed a blanket. I also found a set of panda lights on clearance! I got a blue Stitch mug - also on clearance. My housewarming gift to my niece was a tiered shower caddy... LOL... I don't want to reach down to the body wash and shampoo on the floor of the shower! This was a fun experience! I caught the escalator down to my car - after walking up the stairs... I think the elevator wasn't working. I juggled my purchases without a shopping bag because I used my bag at Trader Joe's already!

Having been so accustomed to the large, ground level, department store version of Ross, this was a…read morereminder that not all locations are ever the same. First off, this Ross is located at the top of the escalator on the second floor of Ballard Blocks. Secondly, in order in to enter, one has to enter a scanner / screened at the door and then be let in by a security person. Thirdly, many common items are locked up and much of the browsing / perusing element gets lost. (#1) I was really hoping for some action from tent city faithful but missed out. The good news is that the store is clean and well organized. The furniture section isn't much to look at, nor is there much for electronics or men's clothing. It's not the biggest location but they've done a decent job keeping it well maintained. The staff was very kind and was very good about explaining and escorting folks to helping them find what they needed. Prices were the run of the mill with not too many deals to be found. Parking is available in the basement but street parking is also an option. ____________ (#1) A stark reminder that the West Coast doesn't play around.

The dressing room no longer exists and I had to pee real bad and I was told that the bathroom is…read moreout of order and that I should be able to use the bathroom at Black Bear diner. I'm sorry, but no restaurant is going to let you use their bathroom if you don't eat there.

Absolutely do not frequent this place, however Was very shocked to find out the rude condescending…read moreemployee we interacted with Kayla Debray was a manager. Upon approaching her she asked "do you need something?" In a snarky tone, As if we adults (probably way older than her) were a bother. Definitely the type of behavior one would expect from someone who doesn't make much, but alarming to see this type of attitude in a public setting. Upon checkout the cashier told us "they are short staffed and she hasn't even been allowed to take her breaks. Does Kayla not know the laws? Do better.. retrain your staff, starting with Kayla she's a true disgrace to the word customer service. It's apparent she has many skills that are lacking and she hates her job.

Been in line for 15 minutes and it has not moved they have more security than cashiers horrible…read moreservice and it's a mess here.

There's no point of coming here anymore. Over the years it's been getting progressively worse,…read moreprogressively messier and now they don't even have employees that could answer any questions because they don't speak a lick of English.

Gotta checkout Ross whenever you are near, as long as you have time. This location was in…read moreBellevue, located as an anchor of a very small strip mall (named Ross Plaza). It is very large inside, and very rectangular so easy to see where everything is. The selection when we came wasn't great, thinking they haven't restocked since the holiday rush. What's interesting is that they closed the built-in dressing rooms near the back, and instead created makeshift fitting room 'cubicles' in the front. Less need for staff, I guess.

Let me start by saying I love Ross! This store is very dirty and disorganized. The employees are…read morevery rude. I was waiting for someone to let me into the bathroom for over 10 min and overheard an employee say "they've been waiting but I'm done opening the bathroom, I'm sick of it". Very unprofessional.

This is a really clean, really nice Ross. It has an ENORMOUS kids' section. I mean it's like half…read morethe store, it feels like. Clothes, toys, an entire wall of shoes, all the things for kids. The other half has the usual for the rest of us lol. Much nicer Ross than many if not every other I've visited in the region. Of course, marked down prices. Friendly staff.

1 star for this Ross Store…read more I purchased a pair of pliers on May 12, 2026, and after a few uses, I returned it on May 28, because the latch broke--likely due to poor material quality. When I tried to return it, the staff member, Marcel, accused me of breaking it myself, despite my explanation that it was already defective. She even questioned why I hadn't returned it earlier, as if I would return a perfectly working item. This entire experience was unprofessional. Marcel's handling of the return process was poor, and I wish she had better training in customer service. Otherwise, she would probably be better suited in the back room organizing clothes, as she is simply not competent in serving customers. I'm sharing this with my 115 million Google readers to warn them. Because of this, I will not be returning to this store. Additionally, this woman took the defective plier and did not give me my refund. I was also not provided a new return transaction receipt showing the item was processed back into inventory. I was only given my original receipt, so I am unsure whether the return was properly completed in the system, even though the product was taken back. She just gave me the old receipt back and no money was given. Usually, after a refund the cashier would give a new receipt along with the old and the money for the refund. It's about $7.00, so I guess she can keep it, but I will not be returning. This was honestly one of the worst customer service experiences I have had at a Ross location. What made the situation worse was the attitude and lack of professionalism during the interaction. Instead of trying to resolve the issue calmly or assist a paying customer, I felt like I was being blamed and dismissed over a low-cost defective item. Customers should not feel uncomfortable or accused when returning a broken product that clearly failed after normal use. I understand store policies exist, but there is also a proper way to speak to customers. A simple explanation, professionalism, and basic courtesy would have made a big difference. The way this situation was handled reflects poorly on the store's management and customer service standards. The worst service I ever had from this Filipino (Asian) woman.

The manager here is awesome. It took awhile for her to become available but she was able to help…read moreand thats what matters. Great selection of designer accessories. Definitely stop by here if you want something cool at a discounted price. Im happy with my goods and the service.

I'm going to give a brief review and give five stars because this is Ross and I've been in waaaaaay…read moreworse Rosses. Like, not even close. If you've never been, they sell whatever big companies ordered too much of. There's different stuff each time. The organization isn't perfect and you may waste an hour because they have nothing you need, but sometimes you find gems, and if you're a standard size and just need some socks and water bowl for your dog, you'll find something. Prices are always good because that's the point. The store is clean by Ross standards, and most mess/disorganization is just customers rudely leaving things wherever. I've always been politely greeted when I go in and it sounds like other people are as well when I'm in there.