Amazing place,staff very friendly and welcoming. The whole place was very clean. The food is…read moreamazing strongly recommend this place.

From the outside this looks like a nice place, but there are so many issues. It's cramped and not…read morewell kept at all. Dirty tissues and trash on the floor, parts of netting ripped. It's a safety hazard. My son got his arm caught in a ripped piece of netting that I think could absolutely choke a kid if they put their head through it or slipped and got caught in it. The slides dump out into other structures, the structures are empty and the firehouse has imagery of kids screaming and crying. One kid we were with was really afraid of it. Why have this at a kids place? Also, why no kids toilets or sinks? Every other indoor playground I've been to has them. This place had a lot of potential but ultimately a big disappointment. I hope they can make the necessary changes to make it safer!

Our favorite indoor playground in the valley! We have already gone through 2 stamp cards since…read morethey opened because that is how much the kids enjoy this place! Celebrated my daughter's birthday here and It was worth it. Art the owner made everything run so smoothly. The staff here are also so helpful and nice! The space is clean and they also provide socks for adults and kids. Lots of parking in the plaza. Highly recommend esp when its too hot to play outside in the valley.

This is a great indoor playground :-)…read more $27 entry fee per child (2 adults free). I love the fact that they provide socks for free (for kids and adults) if need be. For an indoor playground it is the cleanest around! We very much appreciate that! The girls at the front are nice. The playground has a really good amount of fun areas. Our (almost) 5 year old loves it! We do too! Bathrooms are clean. No touch soap, paper towels, and trash is also very nice! There are tables to sit and eat/drink if you want.

I truly love going to Ball N Bounce! The staff is absolutely amazing and everyone there is always…read moreso welcoming. I genuinely feel like this place is my second home. I have four children, one of whom has special needs, and I decided to plan her birthday there along with her twin. I was definitely skeptical at first because there were many different circumstances to consider, but the entire team made the process incredible for not just me, but my whole family. Negar took care of everything during the planning process. She helped answer all of my crazy questions and when I say all, I mean I easily had 500 of them! Not once did she sound frustrated or annoyed. Her patience, organization, and customer service were truly amazing. On the day of the party, we had the pleasure of working with Karine, Ferhat, and Leslie, and they were all fantastic. Their patience and kindness with the kids and families were beyond appreciated. Karine is incredible with children and also knows exactly how to handle parents and families. She immediately helped ease the stress and anxiety of a mom like me who had a lot on her mind. She was also great at delegating tasks and making sure everything ran smoothly. Leslie and Ferhat were equally amazing with the kids and families. Ferhat even helped us bring all the gifts to the car and moved around like the Energizer Bunny getting everything done so quickly! Ball N Bounce isn't just like a second home for me, they truly made the experience of throwing a birthday party for a child with special needs feel comfortable, joyful, and completely stress-free. I couldn't have done it without this incredible team. God bless all of you for everything you do. I highly recommend Ball N Bounce not only for their clean and fun play area, but also as an amazing place to host your child's birthday party!

This is a really nice indoor playground! It offers a lot of things that I have not seen at other…read moreindoor playgrounds, like swings and a little zipline-like thing. It was very very clean! No complaints about the equipment at all. My son loved the curly slide into the ball pit and the little building block area. The only thing I don't love is that the seating area/eating is behind a wall so you can't sit down and watch your kids at the same time. There were some kids doing things like climbing up the slides when other kids were trying to go down and no parent was in sight to help reel them in. There's also virtually no seating in the play area for adults. Myself and a few other parents were sitting on the floor. Also, it is kind of pricey. Entrance fee is comparable to other places ($25) and it is for an unlimited amount of time. However, I bought a small bag of chocolate mushrooms for my son to snack on and it was $3. This was the size of a snack bag you would get in like a Costco multipack. Party prices are some of the most expensive I have seen at an indoor play place. Highly recommend bringing in your own food and drink! The staff was nice and they did a decent job checking in and making sure kids weren't doing stuff that was unsafe. I do like that this place is a little off the beaten path. I will be back!

Jacob is very friendly and helpful. Outstanding customer service . Definitely i will come back…read more to this place.

The staff was great and attentive with the kids. Only thing that would be better if they were to…read moreadd a little more/better padding to some of the playground itself. For example the, the steps to climb up the ramps, have padding over it, but they seem wore out or not enough. But aside from that, the place had a good atmosphere. Alex in particular was attentive and helpful!

I've brought my kids here to play on my free time and they've had a blast. The owners are very…read morehelpful and kind. I met the family of the owners and after meeting them I've felt so much more comfortable brining my kids here. We threw a birthday party for my 5 year old and the pricing could not be beat especially with what they include. You definitely get your moneys worth here and your kids will be nice and sleepy on the way home so I highly recommend!

Great experience! We went on a Saturday right when they opened. I was expecting it to be busy, as…read moremost of these places are, but we were one of three families. It was heaven! Granted, more kids came over time but it seems to be more of the afternoon rush. $25 for the day for 1 kid and 2 adults free. This place is so clean and all of the equipment is brand new. It's not too large that you can't see your child when they run off. Lots of slides, ball pits, toys, a trampoline, a little carousel and more! My son had a blast. There is plenty of seating available for parents to hang out or even for kids to have a snack. Outside food is OK! You just can't bring food into the playground itself. I am looking forward to coming back and potentially exploring hosting an event here for my son in the future.

This place is great and honestly such an amazing resource. My child loved it and we loved all the…read moreactivities they had to offer. As a mom I also loved the resource they offer for parents who may not know where to start or just need some help. They offer classes like music, painting, and even have weekend fairs. Thank you for such a wonderful place.

Amazing spot that's free!! Perfect for small kids :) Staff is super friendly and helpful. My 2year…read moreold loves it

This playground has quickly become my son's favorite place to spend time. The space is clean, safe,…read moreand thoughtfully designed with a great variety of activities that keep kids engaged and happy. Every time we visit, he is excited to explore, play, and make new friends. What truly makes this place special is the staff--they are incredibly kind, attentive, and amazing with children. They create such a warm and welcoming environment that makes both kids and parents feel comfortable and cared for. I also really appreciate how well-maintained everything is. It's clear that a lot of love and effort has gone into creating such a fun and secure place. Highly recommend this playground to any parent looking for a wonderful spot for their kids to enjoy and stay active!

Note that I booked this venue for my daughters 4th birthday party without ever attending it for…read moreother parties or even to bring my toddlers in to play With that being said, the process of booking to the day of the party--was stress free. Staff was friendly, attentive and answered any and all questions. (Via text was a plus) Originally had package 1 but upgraded to package 2 (worth it). We had the whole venue to ourselves on a Sunday for 2.5 hours (I paid extra for the 30 additional minutes). Staff on the day of the party was nice, attentive, and pleasant to chat with. The decoration was amazing, I added sandwiches from their menu (tasty), Cesar salad, and fruit platter. Organized, clean, and worth upgrading to Package 2 Would suggest for parties or just for days when you need to get out the house!

First visit and I was genuinely impressed! The size is just right -- not so big that you're…read moreconstantly chasing your toddler around, but spacious enough that kids have plenty to explore. I loved that you can see both sides of the play area from the seating section, which made it easy to keep an eye on my little one while still enjoying some time with friends. There are about 10 square tables in the middle, perfect for groups. Admission is $30 per child for 3 hours, which feels a bit steep, but each kid gets a free pair of branded non-slip socks -- a nice touch! Adult socks are available for $2 a pair if you need them. Everyone removes their shoes at the front gate and either goes barefoot or wears socks throughout. Shoes go in cubbies provided near the entrance. A huge bonus -- you're welcome to bring your own food and drinks (just keep them out of the actual play area). They also have a small fridge stocked with sodas and Capri Suns for $2 each, plus dry snacks and candy available for purchase if you need a quick bite. Worth noting they also have a small menu with pizza if you don't want to bring your own food, though I can't speak to the pricing or variety. The space was clean, cool, and air-conditioned, and not overly crowded. I noticed staff sanitizing tables and tidying the play areas throughout our visit, which I really appreciated. The one bathroom has two toilets and a double vanity, so it works well for families. My only suggestion would be to add corner bumpers to all the tables -- only every other one had them. Other than that and the price, it was a great experience. We'll definitely be back!

Very small play areas and the price you pay, does not match the equipment inside. Staff should be…read morereminded they are working in a kid's playground, greet customers and be more friendly. Would not recommend this place.

Just hosted my daughter' 6th birthday here and my experience was amazing! We were able to rent out…read morethe location for a private party and Lucy and her staff went above and beyond to make sure everything went smoothly. They helped us with the set up of our food, decorations, and helped picking up all our belongings in the end. Constantly asking if there was anything they could do to help. They took such a huge burden off my shoulders. Hosting kids birthday parties can be very overwhelming but they truly made my experience an unforgettable one. All the kids enjoyed themselves to the fullest and the adults did too! Communication with Lucy prior to the event was fabulous! She kindly answered all my questions in a very timely fashion. I would love to come back again!

Wouldn't waste money here. ESPECIALLY not for a party. Trust me - you're better off looking for…read moreanother indoor location where you'd probably end up saving and having a better time. Look around before booking - there are a ton of cleaner, cuter options. Not worth it for the tiny space, super awkward seating / table seating for adults (cramped to the back with zero view of the kids) and serious lack of play options. Ghost town; rarely any kids there for open play. Tiny ball pit has like 3 balls, it's all floor, an injury waiting to happen. And randomly, they have large pieces of VR equipment that take up an enormous amount of space. They sit there with DO NOT TOUCH signs collecting dust - gaudy and oddly out of place against a young children's atmosphere. Management and front desk are dispirited and dead-eyed, probably due to overhead and lack of business even after their so-called "remodeling". But definitely not the type of energy you'd want kids around either. Unfortunately, cost comes no where close to reflecting the value provided. Customer is charged extra to make up for their empty tables.

I use this location to pick up large orders of lamajuene....so very good! You need to call a day…read moreor so in advance as they make it at their North Hollywood location and bring it to their Tarzana location, the ladies are soooo nice and helpful, If you order, don't forget to pick up string cheese to put on the lamajuene after you heat it up..Mmmmmm!!

I came to check out the cute indoor kiddie play area. They did not have a posted menu or printed…read moremenus, why? We had to go online to see the menu to order. I would recommend they print out menus with pictures especially for the Armenian pastries. It's not that pricey to print out menus and laminate then. I decided to try the Armenian pastries as have never had them. I ordered the fried beef patty and the beef Armenian pizza. The pizza is more of a thin crust flat bread than pizzza as it does not have cheese. I personally prefer the Latin empanada to the fried pastry. Also tried the cream puff- ok but not worth the $3.50. The chocolate croissant was bready than flakely as it should be. Other people in my party ordered the standard sandwiches and salads. They were happy with the salads for the most part. It seemed like the cheese pizza, wrapped hot dogs and sandwiches were ok. The changing a station is located in the single stall children's bathroom, why? It was busy so I ended up changing my baby on the sink in the women's bathroom. I recommend that they install a changing table in the women's bathroom also. They only have 2 high chairs so if you come with a large group, bring youur own bumbo chaIrs instead. The plastic chairs in the party room were pretty but seemed fragile. I would recommend that they buy more high chairs from ikea that are affordable and easy to clean for their clientele. The kiddos seemed to enjoy the spacious kiddie area. No it's not for kids to visit for free while you buy pastries. They charge $13 per child. Bring socks to run around in the kiddie area.