From the outside this looks like a nice place, but there are so many issues. It's cramped and not well kept at all. Dirty tissues and trash on the floor, parts of netting ripped. It's a safety hazard. My son got his arm caught in a ripped piece of netting that I think could absolutely choke a kid if they put their head through it or slipped and got caught in it. The slides dump out into other structures, the structures are empty and the firehouse has imagery of kids screaming and crying. One kid we were with was really afraid of it. Why have this at a kids place? Also, why no kids toilets or sinks? Every other indoor playground I've been to has them. This place had a lot of potential but ultimately a big disappointment. I hope they can make the necessary changes to make it safer! read more

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We came here about a year and a half ago and I wasn't impressed then. We decided to give it another chance now that our kids are older and actually able to run around and play together. Big mistake. I will not be coming back, and I absolutely do NOT recommend this place. It is filthy. Dust everywhere. The floors are dirty. Toys are broken. The whole place looks neglected and cheaply thrown together -- like they bought secondhand toys and just dumped them in a room. I wish I had taken more pictures, but with two toddlers running around, I was too busy making sure they didn't step on something or put something disgusting in their mouths. Most parents just sit and don't supervise their kids, which probably explains why this place doesn't have more honest reviews (because they don't actually go inside the play area). Don't waste your money. It's not worth risking your kids getting sick in a place that clearly isn't maintained or cleaned properly. I'm sure there is a health department that needs to be in charge of places like this needing to be kept clean. We were here for maybe 40 mins read more

My Lil Town - Broken floor - Indoor Playcenter Near Me - Canoga Park, California

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Loved this place because my daughter has unlimited play time, however this is rating is based on the customer. They have a huge double standard regarding their food policy. They say no outside food which is understandable, however everyone was eating their outside food but when my grandmother walked in with her food the forced her to leave. I asked the staff and they directed me to Allen who then very rudely said no and then spelled out his name for me to complain about it. Keep in mind I had ordered my daughter food from the establishment which was received cold. When I asked Allen if he could warm it up he said no bc I should have came to check on my food. Please do better with your customer service. read more

They dont allow food while the kitchen is open in which why would anyone want to order frozen food from their kitchen. The kitchen worker was just sitting in the back on his phone. This place has definitely been forgotten by its owners. Its dirty, crammed, damaged. So sad because this place was once beautiful and the perk was you were able to eat your food court lunch while your kids were playing. The employees seem so bored with nothing to do. read more

Amazing place,staff very friendly and welcoming. The whole place was very clean. The food is amazing strongly recommend this place. read more

My Lil Town - Inside my lil town - Indoor Playcenter Near Me - Canoga Park, California

Child was happy, but place is not safe: the playground door is easy to open so kids can escape very easily. I was worried all the time that my kid might just leave and I won't see. Lock the door so parents can have a peace of mind read more

I was hesitant of taking my 14 year old along with my 11 year old, thinking she might be too old for this type of place. Let me tell you... she was having more fun than I could imagine. I don't know what previous visitors are saying... why the kids were without socks whatever. If you follow the guidelines the kids will have a wonderful time and be safe. read more

My Lil Town - Tables - Indoor Playcenter Near Me - Canoga Park, California

No stars if I could! Dirty place! Everyone is required to have shoes off however workers are walking around in their dirty shoes in the play area including the ballpit area especially on the stairs where kids climb where there is a rug, wiping their shoes off on everything!!!! When I had mentioned that i was informed they wipe their shoes on the rug before entering the play area...so you wipe your shoes on the rug that the kids walk in socks in? Disgusting!!!! read more

My Lil Town - Disgusting!!!! - Indoor Playcenter Near Me - Canoga Park, California

It was our first time having a private party at My Lil Town, let alone a play place and I am soo incredibly happy I did. My family and I were so impressed with how helpful the crew was. (Emily, Kimberly, Ana, Allan and Lark to name a few) They took care of everything and even when I thought I had to do some things, they graciously took care of it anyway. The crew checked up on us and truly took care of us. Communication was 100% as they always asked our opinion on anything before making any type of decision so there are no surprises or overstepping either. We are so impressed with how genuine and accommodating the crew was to us. It didn't feel like they hated their job (been to some play places where we questioned if employees wanted to be there) but this crew was all smiles and that really means a lot to us. The kids loved everything, it was non stop playing. Definitely recommend this place not only for parties but for free play too! Thank you again Emily, Kimberly, Ana, Allan and Lark (plus others I didn't get their name) for making our son's 5th birthday party so special! See you next time! read more

The kids enjoy themselves which is the most important thing. They have added new items to their playground since the last time we came like the foam pit and small trampoline. They do serve food but I wish they had cheaper menu items for kids- like grilled cheese, etc. The meals do come with drinks and have creative names. This place is smaller than the Granada Hills location and also the nearby Kids Empire. I did see the ladies going around and cleaning during our time here. read more

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So sad because this place and location has so much potential! We went for the first time this morning and will definitely not be returning. This place is DIRTY. Should be regularly cleaned, sanitized and dusted and it's very clearly not. Two employees up front, the one that checked us in was very nice but after that they were just standing/sitting there. Downtime should be used for cleaning which is very much needed. Also there is a lot of areas that look like they would be fun for pretend play, police station/Drs office/kitchen/grocery store but no toys in them. It's advertised as play area and restaurant but restaurant was completely closed "for today" Building block area is cool but all the blocks were dirty. I let me little one walk around for a bit but ended up not staying as long as we would've liked because it feels unsanitary and the restaurant was closed. We are at this mall often and would love to be able to bring my son here more often but won't be happening. read more

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Workers were very polite and informative about their prices and what they offer for food and drinks. The play area is a dream palace for kids, my little one was entertained and engaged for hours playing in the ball pit and slides. When we were hungry we were able to order food for a very reasonable price and the food tasted amazing. Perfect refill for myself and the little one after play time. I would 100% recommend this place to anyone who wants to have their little one come play and be engaged for hours. Prices are great and the service is outstanding. read more

I had my daughter's 5th birthday here, and it was the easiest party I've thrown in 9 years! The owner was very easy to work with, the staff set up the decorations, they had plenty of space for the ice cream cake, and of course there was plenty of parking for our guests. All of the kids from ages 4-13 had a blast for the whole 3 hours! The guests were amazed by how delicious the food was. The chef prepared fresh pizza, chicken tenders, salads, and pasta, and it was all eaten up. All of the parents were able to relax and enjoy themselves because the kids were in a safe environment, which made me so at ease. Thank you everyone at My Lil Town!! read more

My Lil Town - Indoor Playcenter Near Me - Canoga Park, California

Place sucks save your money. Not worth it at all. Literally took my son just left the place and it's ridiculously expensive for what it is. Never again will I bring him back. I don't recommend this place to anyone. I understand things have gone up in prices it's my first time there and from the outside it looks ok but definitely not worth what they charge.Not to mention that the place looked dirty and the carpet in there needs to be replaced not washed but literally needs to be taken out and place it with a new one. No one was even there and the bathroom was not clean either. Yuck read more

I came once because from the outside it looks so fun. But inside is so dirty. I will not come again

It's convenient of you wanna distract the kids while shopping and I wanted to live it but the ownership is a problem. There was this 7/8 year old kid there bullying other kids and come to find out he was an acquaintance (my hunch says kid) of the owner as he called him back to the kitchen . Also heard the owner snarkily saying "yea people think they pay 20$ and it gives their kids the right to break things " , when a kid stepped on one of his cheap balls. read more

We went to Kids Empire, it was very, very dirty. We wanted to try My Lil Town, it was also terribly dirty. At least keep the facilities that serve children clean. read more

I would rate this place much higher but with all the adults walking in the play area with their shoes on or barefoot is disgusting. You need to post signs everywhere as they don't get it. And NO ONE was watching these kids climb on top of the structure. read more

Place was fun overall but day after my son got a high grade fever that turned into hand foot and mouth! Be cautious. This place doesn't sanitize their playground. read more

My kid was delighted having an indoor play area at the Topanga Mall, located next to Target (a bonus for me), the cool pirate ball pit was a huge hit. It included a nice spiral slide and a super cool pirate them rope that kids can climb. Overall, it was a safe place for little ones to play. The eating area was cleaned, and socks were not required for adults inside, so the indoor play area floor was dirty (don't let your kid play without socks). The bathrooms were clean. NEGATIVES: 1. Little to no space to move around in. All the pretend area was jammed together 2. Floor was dirty from parent/kids walking in normal shoes. I'm use to the socks only policy. 3. NO pretend play toys at all!! The restaurant, police, fashion station etc had ABSOLUTELY nothing. Just a padded building. While my kid was simply having fun running around, for $25, I expected the basic at least. The other My Lil Town has dramatic play toys for kids. 4. The majority of kids are in the ball pit (since there was nothing to do at the other areas). I wouldn't go back unless, I'm exhausted and my kid wants to jump around the ball pit. The parents there with their kids were attentive and respectful, but it was the severe lack of dramatic play that gave this place 2 stars. read more

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This will absolutely be my last visit to this place. Both times I've come here it's been completely empty, which now makes perfect sense. On my previous visit, the cashier gave me a "rain check" and told me to come back another day with my receipt saved, only for them to turn around and charge me when I did. Three rude little girls running the place is no good. It's not even about the money -- it's about the total lack of integrity and keeping their word to customers. The place is dead again, and it's painfully obvious why. Businesses don't lose customers and rack up terrible reviews for no reason. Save yourself the time and frustration. Never again. read more

$25 for your kids to get sick! i can't believe this place is even open! filthy floors , filthy walls, filthy play area in general, lots of broken things just thrown everywhere that are hazards for smaller kids. you can't even see your kids from the tables because there is so much clutter those pretend play houses look like they are about to fall over. i use to come to this place when it was a giggles and hugs and it's not even close to being what it was before don't t waste your money for such a discussing place, out kids deserve better than this. smh read more

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Very disappointed with this place. It was very dirty, play zones were broken, tons of coin machines/games that were out of order, hand sanitizer's were "out of order". Overall just a really rundown place. Definitely needs to be overhauled and redone. read more

Yes! Yes! And, Yes! This place is golden. I picked my daughter up from school and we both had an inkling to do something fun! Rather than just go home. Plus, the house is under some minor construction. Thus, we stopped at the Topanga Canyon Mall to hang out and grab a bite to eat - and ending up stumbling upon " My Lil Town" BOTH our eyes lit up. Instantly. My daughter made a b-line straight to it. I chased behind. We ended up staying for hours and I even got to get work done while she played endlessly! It's SUPER affordable: $28.00 for THE ENTIRE DAY. And you can come and go as you please . The entire play area is padded, even the frame to the ball pit - so parents can really take a load off without fear of injury. They don't have a restaurant (yet) but have healthy and simple kids snacks options: organic juice, chips. Etc. They also allow outdoor food, and lots of space for sitting and eating! I went and grabbed a salad and smoothie in the dining terrace and brought it back to eat at the tables. LO ran back and forth to me between snacking and playing. What I liked most about this facility is how clean it is! I mean, I never like to touch jungle play equipment and I was all over this place. Lol. I also love that of the children play together. Younger, older.. it's set up in a way thats fun for all ages! EVEN I HAD FUN CLIMBING UP THE PADDED CASTLE WHEN MY DAUGHTER INSISTED I TRY IT WITH HER. They stay open late - until 8:30 p.m. we didn't stay that late, and I was not surprised to see others did! It's THAT fun. It's also perfect for private parties - if anyone is interested in doing an indoor bday without the trouble and stress. They play great kids music on the projectors; have gum ball machines; arcade games; prizes... Oh! And The girls bathroom is SO CUTE - the sink is glittery pink and sparkly, and there are majestic drawings on the wall. I could go on. But, you should should probably just go see for yourself! read more

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Messy, dirty , filthy floors , I'm sure nothing here disinfected or dusted off They have pretend play clothes and those are also filthy . The ball pit is super low on balls Also why are there grown kids being mean to other littles with no supervision?! Also why do you only have one staff in the front desk and no one supervising the play area ? Insane ! read more

Two stars for the location. I had heard great things about this chain in my community. I wanted to try out the Topanga location for a playdate in hopes it'll be a new place I can bring my little to since the location is convenient. I typically avoid places like Chuck E Cheese because it's so filthy, but today, I was unpleasantly surprised to find a rival. Definitely not worth the $25 they're charging for 2 hours nor the $4 fee for their socks to be used on their filthy floors. And it would be nice if their outdated website got a facelift, too. Avoid. read more

I brought my son here on Sunday for the first time since new management/ ownership took over. This place is just over crowded. The toys are dusty and don't look like they've been clean properly or even cleaned. There are spider webs inside some of the play areas. That's how my son got bit on his body. The bathroom had no paper towels. The soap from the bathroom was watered down. Doesn't seem like this business cares about the safety and health of our children. Me personally I will not be bringing my kids here. Sad to see this place go down hill. read more

My Lil Town - Spider bite - Indoor Playcenter Near Me - Canoga Park, California

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This was a well maintained and exciting place for the kids. My kids did not want to leave

The bathrooms are always so terrible every time I come here there has been literal poop on the floor and when I told staff, they asked if it was a mess I made. I am not impressed with this facility. It's often very dirty. There's hair everywhere. I often feel very unsafe being here when I have to go and I think I've hit my limit. Do not recommend. It's sort of like a cesspool. Staff are also ill trained. read more

The place was filthy. Everything is dirty from the lobby to the play area and all the way to the bathrooms. No toys and games broken. The bathroom had pee stains all over the toilet like I've never seen before! No toilet paper! Looked like no one had checked up on it for days. Don't waste your time on going here. It is the grossest playground I have ever taken my daughter too. I'm grossed out even thinking about it. When asked the front desk about sanitizer they simply said they ran out. Germs everywhere. My daughter got sick hours afterward. Place should be shut down read more

Reviews speak for themselves but the biggest issue is their use of animals for entertainment locking up birds in small cages with no type of sunlight near no fresh air just stuck to hear the rough screams of children which is obviously animal cruelty. read more

This place is a really cute concept, but they need better cleaning qualities at this place. My son visited on Monday and 48 hours later he ended up with hand foot and mouth disease. My child's never contacted this and we are very adamant about washing his hands and everything. I've taken him to indoor playground before and he's never contacted this ever. I noticed while I was there, the floor was quite dirty in the area where you have to wear your socks. They need to sanitize this place. I've completely appalled over what happened to my poor son. The other place I take my son to they offer a brand new socks. You don't wear your own socks that you would bring from home and the floors always squeaky clean. This place needs to imply something different because it's clearly not working. I've never seen a floor so dirty where children are going to be in an environment. It's absolutely disgusting. read more

My Lil Town - The condition my son is now in thanks to this place - Indoor Playcenter Near Me - Canoga Park, California

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We celebrated my daughter's 4th bday and it was perfect!!! Everyone had so much fun! The entire process from before even booking to leaving the party was so awesome! Alyssa was patient and very informative during the booking process and very helpful while we got closer to the event! The girls who helped during the party were great and sweet! And the cook was sooo nice as well! The place was beautifully decorated for us and everything worked like clockwork! Very professional! Great place to celebrate! The pricing is very fair and you do get a lot! I truly recommend celebrating here! read more

This place is not only unorganized, it's dirty for the insane price! It's dusty and very messy. When I went just last week, the cafe was closed. You were able to bring outside food which was nice but my daughter had hopes of having a treat on her bday there. There were no treats, just prepackaged chips. I wouldn't recommend this place. There are much better indoor gyms especially for the price. read more

The best! A must for kids. Theres so much stuff to do. My toddler didn't want leave haha read more

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Emily has amazing customer service. Always greeting everyone with a smile on their face

Price is not worth it, $25 per child for a crowded play area where the floor is dirty. Only "fun" for kids is slide and ball pit. The staff is rude and only sits by the entrance. Be ware if your child accidentally drops water or their juice on the floor they will give you a dirty look, and say, "ugh I got it". They claim to have a no shoe policy on the kids play area but numerous adults have them, while others wear no socks. The mini play market, clinic and restaurant have no interactive toys, the "buildings " a foam/ plastic in the way of the already crowded play place. First and last time for us to come here. Please save your money. read more

My Lil Town - Play place - Indoor Playcenter Near Me - Canoga Park, California

Frequent this place often as my daughter loves it and it's inside the mall which is convenient. It's not the tidiest and the ball pit is low on balls. The workers are quite inattentive but your children will have fun. read more

This place is absolutely gross. Save your money. There were NO toys in any of the little areas they have set up ie: kitchen, store, doctor office, dress up, etc. The few toys I did see like a little fire truck & police truck were broken. There was a kid walking around holding the wheels of the fire truck. The 'castle' towers the kids clump up had pieces hanging off inside. I saw tons of ripped netting on all the things and some had zip ties holding it together. Taking money from people to enter this place is a total sham. Take your kids to CDI for free instead! read more

This place is dirty, filthy and worn out. It should be free and not $25. Actually, they should pay people to go in. That's how bad it is so don't waste your time or money here. read more