They were great at returning a call to get scheduled and were able to fit us in on our limited…read moretimeframe while in Asheville. Our two girls were treated very well and came home looking and smelling beautiful.

In all the years I've taken my dogs to Shear n Shine, I have always felt welcomed and well cared…read morefor. These people are wonderful.

Don't take your special needs dog here. I took my Pekingese to Bobbi, who was awesome, for more…read morethan four years, but two visits after Bobbi retired they sent a pink and purple-haired twentysomething with canine facial piercings who I had never seen before out to tell me my dog was too much trouble in his advanced age. Said they wouldn't groom him again. "Unfortunately, this is the last time," she said. He'd wet himself repeatedly, and his legs were too weak, she said. I wept all the way home. And then when I looked at him closely I found two places that looked like he had been cut and had bled when I specifically had it put on his record that he was not to be shaved. Pekingese are only supposed to be scissor-cut. Then I got angry because I realized he'd been hurt and was scared, and that was the reason for the excessive urination and shaking. I blame myself for not reminding them, but it doesn't matter now. I know that no one has staff anymore, but this was handled so very poorly.

Absolutely love Waggers! We have taken our Goldendoodle, Asheton, to Waggers since he was only a…read morefew months old, and he just turned one. Highly recommend Liz - she is phenomenal! Such great work every time we go. She also is super friendly and adds cute touches like a bow tie or bandana for Asheton when we go. Thank you Waggers and Liz! Highly recommend the treats they sell as well. Here is a picture from the most recent cut. How handsome

Oh how we LOVE Wonderdog!!! The owner is so good with our precious Josie. Josie always looks…read morefabulous after being groomed! She accommodates our need for using specialized products. She keeps a close eye on the health & wellbeing of our fur baby. Always mentioning if she sees some kind of change or something that should be checked out. They communicate well by reminding me of appointments. I truly appreciate what a professional grooming shop Wonderdog is!

When I first moved here 3 1/2 years ago, you couldn't even get a dog into Wonderdog now I hear…read morepeople canceling right and left and I understand why.The last two times I've taken my Bernadoodle there. They have not relayed what I've asked him to do.. which is cut the paws a little bit shorter. This time I went there and it still wasn't cut shorter so they asked me to just walk in a different day. We waited an hour while my dog was very anxious.. he barely was cut. It's not worth the price, to have to go back twice. They have forgotten they're in the service industry.

They treat your pet great. They are very reasonable with their pricing August our groomer has a…read moregreat way with dogs. All the staff is super

Be aware, this place is too busy to provide quality service or communicate a plan ahead with you…read morewhile charging the most in the area! Had to beg the owner to not cut me off when speaking to her about my concerns. Talk about poor customer service!! Spent $300 for my dog to come home with wet hair, hair still falling out, and no trim.

I've used a couple of different groomers for my pups and this is by far the worst experience…read more Recently moved to the area and gave this place a chance which I sincerely regret. Specifications of how we wanted the ears and tail trimmed were not met and the place was pretty unclean and disorganized

Not impressed with the Asheville location. I opened the rickety front door and was immediately hit…read morewith a bad smell. Broken down furniture and junk was strewn everywhere. The old laminate flooring was buckled and dirty. No one was at the front desk so I wandered in the back and said "Hello?" I heard a woman yell, "Hold on I'll be there in a minute!" When she came out she seemed annoyed. "What do you want?" she said. I told her my name and that I had an appointment. I asked her to also trim my dog's toenails. "It comes with it so you didn't need to tell me that," she said, as she took my dog in the back in a huff. Excuse me, ma'am. Sorry to put you out! They need to fix the place up or at least clean it. They also need to work on customer service. Meantime, I won't be coming back.

expensive but I get what I pay for. they are all so sweet,…read moreand excellent groomers. I wouldn't use any other.

I moved to Asheville in Sept from Raleigh NC. I was referred by a customer who had been taking her…read moreBichon family to see Carol at K -9 clips for 20 years. I took my Bichon to K - 9 clips and always had an exceptional grooming by Carol. The ownership has changed hands and I was not informed that there was a substantial increase in the grooming charge. I was not informed of the new rate until I was called to pick up my dog. On my way I was informed of the new rate. Disappointed that the new owners did not handle this appropriately by notifying their customers in advance. Very unprofessional.

Friendly staff and great services. Been using them for 5 years. Our Daisy always gets excited for…read moreher grooming. Highly recommended.

Grooming of my pet is OK but the amount of time spent is NOT. Took over 6.5 hours to groom her and…read moreshe weighs only 10 pounds. Staff is impossible to get in touch with over the phone. You must text only and then there is no guarantee that you will get a response within 24 hours. Had to drive down there several times just to make an appointment. Owner is unfriendly as well. Not recommended.

My dog loves daycare and bording here. When we drive up to the parking lot she gets excited that we…read moreare coming and can't wait to get out of the car and go inside. When we pick her up she is always so happy that she spent her time here with everyone. The staff is friendly and helpful and she feels right at home. Boo Boo lets her inner Wonderdog fly!

I had my dog go there and he actually had a good time. The people who worked there were lovely and…read morethey cared about the dogs. We were impressed and wanted them to do well in their business. So we bought a package of 10 visits. We then got a second dog and were told we would be called to schedule a temperament test. No problem. Emma would call us. Waited a month, two months and so on. We called back. Emma will call you, we promise. We finally got a temperament test and it went fine. Now lets get some doggy daycare time. We were told Emma would call us. We waited two months, called, two months more go by. We then stop in. Nice staff, happy dogs. Emma will call you. We promise. No Emma. The last time we were told we would get a call I explained to the young man this would be the 5th time we were told Emma would call. Never happened. Since then we have moved out of state and are certainly out the money we paid for the visits. You can tell from my profile I give good reviews. This was just such a disappointment because it didn't need to happen. The crew and environment were great. Waiting for over a year to get a phone call? So I can use previously purchased packages? No thanks.

We have run into some nice and knowledgeable employees while visiting this store. We have recently…read morepurchased tropical fish from here and all have survived going on 4 months now!!! Yay They seem to really care about the animals and take good care of them. Store is clean and doesnt smell.

sold us a neurological defected snake (I took her to a professional and that's what we were told)…read moreshe died after her first feeding. Never buy pets here (it's not there fault they got it from a mill but corporate needs to do better) please go to a breeder where you know your getting a healthy pet. I know it's easy and I know it's cheap getting them here but please don't!

I have not had the pleasure of having them care for my pets, as I no longer have a dog that needs…read moregrooming. But I do know the proprietor and my interactions via phone or messaging have been positive. Knowledgeable about the field of expertise (dog grooming, cuts, colors). As someone who is in the canine care industry I can vouch for her. Looking forward to meeting in person.