Happy Tails was recommended to us by a friend who takes his fur baby here. The staff is very…read morefriendly and caring! My boys love coming here and I feel safe leaving them when needed for daycare as well as overnight stays. Definitely the best place in Asheville!!

This place is the best!!…read more My dog Schpoozi goes to HTCC for doggy daycare. I went to HTCC because I recently moved from Asheville to Candler, and our previous daycare in Asheville is too out of the way. So many things to say, so I included a short version and a detailed version Cliff notes version of this review: 5/5 for facility 5/5 for staff 5/5 for policy 5/5 from my dog's response to his encounters there 5/5 from my encounters there And the detailed review: Staff are very friendly, seems happy when working, and communicative with each other. They are always a joy to see so early in the morning drop off. I was a bit nervous about the daycare interview because my dog is leash reactive and often need special attention when being introduced to new dog friends. Kim, their manager was very assuring, and his interview turned out great! I was able to do a thorough walk through of the place before bringing my dog in to see where he would spend his days. We received a report card from his interview day with a sweet picture of him. The report included details of his day and how he behaved. Something that took some getting use to when we transitioned is their attendance cap policy. You have to call ahead to see if there's room for your dog for the day- that wasn't a thing at our old place. A bit annoying/inconvenience at first because sometimes last minute things happen and I need him there and then, but then I starting liking the fact that they don't overfill the play areas! Sometimes when I went to pick up my dog from our old daycare, I wouldn't see my dog outside and it would be because the yards are too full and he ends up spending time inside (in the kitchen, one time?) and he would come home with energy and boredom. So now I do value the daycare size limitation they HTCC has in place. They post pictures and videos of dogs at play on their Instagram, and that is always a pick me up in the middle of my day. Their hours are convenient for someone that works full time. They are also open on weekends for daycare! Which is a nice upgrade from our last daycare. My dog with slight separation anxiety literally will forget about me the moment we step out of my car and he knows he's at his happy place. That's how much he loves this place! The cherry on top that made my day was when they surprised me with this amazing, hilarious, photoshopped picture of my dog (see attached photo)!! The picture itself is amazing, but it also shows wonderful staff engagement with the dogs there. They truly do care for the dogs, enjoy working with dogs, and it shows in so many ways! General laundry list of pros: - quick pick up/drop off (haven't had to wait for available staff to bring my dog back/out) - clean facility- my dog doesn't come home smelling like kennels/pet waste or industrial strength cleaning chemicals - facility location has perfect distance away from busy roads, so I know dogs aren't stressed by traffic noise or at great risk of danger if they escape (hasn't happened with mine) - knowledgeable staff/manager has 10 years of experience in working with dogs, and is certified in dog training - well equipped facility with good spacing in play areas - proper dog size/energy group placement - super star staff!!!

Best groomer in Asheville and area! Michelle is communicative and straightforward and we wouldn't…read moretrust the care of our dogs with anyone else!

I was so excited about discovering this dog grooming business close to where I live. However, was…read morevery disappointed after calling them to try to schedule an appointment. Perhaps, they Animal House-Pet Spa needs to re-think their good business model or hire some help! They advertise such an intriguing invite ad to make an appointment for your sweet furry child, then after calling, I was immediately shut down- not taking any "new clients" too busy, not enough groomers to help her. Well, can you hire some help? I mean I could have waited a month maybe. But, I am not going to be put on a waiting list. It's Feb. I thought I was getting a head start for my dog's annual spring trim. I could have waited a month or so...But, No- "no more new clients" just did not feel so good to hear. Sounded kinda-snobby. Not even an ounce of hope of being able to use this service. Like- maybe a month or so out...? Just left me sad. I have honestly, never heard any groomer say that- just such a turn off- so disappointing after you get really excited about a new place to take your dog. A beautiful, well-behaved and loving one too...Oh well, her loss...and with her lack of care in her tone of voice---maybe not a good place for my dog after all. ;(

I am not excited by Mary Lees response. She left a message about a possible opening the next day…read more She asked if I could tell her how I wanted my dog clipped. I called her back and told her what I wanted. She immediately told me she had no opening until October. When asked about the opening she said she filled it. This was about 10 min after her returned call. Sounds suspicious to me.

We have been taking our pups to Mary Lynn for over 10 years! She is incredible both with our pups…read morebut also is so sweet and goes above and beyond for us as well! We will continue to bring our pets here as long as we are in the Asheville area. HIGHLY RECOMMEND!

I hesitate to add this review, because I don't want a bunch of people stealing my appointment…read morespots. How are the Dog is awesome and all aspects each groomer is well trained and focused. We respect and love Ash for the care that he gave and a drop in nail trim.

I had my granddog groomed there and had a great experience. The price was just right and I will be…read moregoing back. Amy Friel Grandmother of Books

They started off as a wonderful Pet sitting/overnight stay for my Shih Tzu - however, going into…read moreday. 3 I encountered a disaster - It always takes just one rotten APPLE in a barrel to ruin the name of an establishment and in this case it was a worker by the name of Desiree - I found her to be extremely rude, unprofessional and irresponsible. I specifically noted that my Dog was NOT to have joint playtime. When I went to go visit her on Christmas day I found her outside early in the morning w chilly temperatures without her sweater which I left (She only weighs 9 pounds) with not one but two other dogs, one male who was on top of her - As I approach the office door This employee by the name of Desiree, - who hopefully will not be an employee much longer to keep the good name of this establishment - came out with an angry look saying "we are closed - You can't be here!!" This after I was told by the owner Jeremiah upon check-in two days prior that the hours would be 8-11 and 3-5 on Christmas Day to stop in and check on my Dog. My dog is only two years old and it's the first time that she is away. The only reason I boarded her is that we were staying at the nearby Biltmore which does not allow Dogs and they did mention this establishment along with two others. I chose this location. Primarily Because of Amy/Katy/Jeremiah However, with it being the holiday season looks like the most non tenure employees were left to tend the shop The place as a whole is a good location. However, this particular employee gives the entire place a bad name - she hopefully will be removed from the premises to restore. It's good name

I bought a plan for this business to keep my puppy for a certain number of days. I was told it was…read moretime to pay again before my days were even up. Thinking I just made a mistake I paid up again, keeping tabs on exactly when I brought my pup in. I was asked for MORE money before my time was up AGAIN. After attempting to discuss this with the owner, she basically called me a liar. What do you call the business owner who is a "Karen"???! I calmly paid again but eventually took my girl out and went with another care facility, with this facility owing me time. Since then, I have had another pup mom come to me with the same complaint. I know COVID has been hard on small businesses but cheating the customer is NOT the way to run a business. If you go on a plan and pay in advance, be prepared to be cheated.

This place is AWESOME! We recently adopted a new dog and purchased some unique items for our sweet…read moreboy. We were greeted by a friendly and personable employee who we later learned was named Ashley. She made it a point to get to know our needs and was very knowledgeable about the products. We had never thought of enrichment activities until now! Ashley was very patient with us. She helped measure and fit our new dog with a great 2 Hounds freedom harness that will help us have more control. Most places do not provide this simple service. Let me tell you it was a BLESSING! We found a lot of wonderful toys, training treats, enrichment activities and even some bakery treats. Our fella was so happy when we left and so we're we! We really enjoyed our visit to this store and will be returning soon.!

This is such a cute place and the people are wonderful. We were looking for a collar leash for our…read morepuppy that would dissuade her pulling. They helped us try two different items on her to see what worked best and then adjusted the collar so it fit her properly. Highly recommend and if we lived closer would definitely be back.

My dogs actually run to get inside to see Liz and all the folks! We loooove Haw Creek Groomersread more

You're just not going to get what you expected here. The staff is very arrogant and bossy. I'm…read morenever going back.

I have a difficult dog and Fairview boarding was able to groom him and trim his nails without any…read moreproblems. My other dog has been boarded with them several times. I highly recommend!

Fairview Boarding took amazing care of my dog while I was across the country. The staff are all so…read moresweet and kind, and my dog had a great time there! Would absolutely recommend to anyone looking to board their pup!