I've used these guys two times, and both moves went great. Very friendly and careful with my…read morethings. The price was fair as well. I hope I don't need or want to move again for awhile, but I will call them back if I do.

The Motivated Movers team moved us yesterday from our Ooltewah location to Cleveland, TN. Both…read moreresidents were just under 3,000 square ft. We also had a steep driveway for our move out. Our 3 man crew showed up on time as scheduled. The were very professional, and experienced. Knew what they were doing and carefully wrapped our stuff well to protect it . We had 6 rooms and a garage with plenty of stuff. They worked hard and fast. It's worth noting that they had to carry all our furniture and boxes down the driveway to get it in the truck. The rate for the 3man team was $165/hr plus $165 travel fee for the 30 minute trip from Ooltewah to Cleveland. Everything went great and it took 4 1/2 hrs all in. I would recommend this company!

Mel and Ricky were polite and efficient. we were very comfortable with their handling of our…read moreproperty. We will request them next time!!

I have used this company 4 different times and they are fantastic! They are always punctual and…read morecourteous. And above all, my furniture is respected and nothing broken.! I would not use anyone else! Edie (receptionist is wonderful) and movers: Kyle C., Tim F., Chase W., Dakato C., and Caleb S. were great!!!

I had the distinct pleasure of having Justin and Chris move my gear from storage to a newly rented…read morehouse in Big Canoe (BC). the move was intricate and complicated because the contents was actually going to two different locations within BC. Justin and Chris did a masterful job of planning, loading, and delivering everything with professionalism and care. I will definitely use them again!

JSO Logistics were great with our recent move from Georgia to Florida. Could not have asked for 2…read morebetter guys. Justin and David were on-time, professional and quick with both the load and unload. We were a little nervous with what the cost would ultimately be; however, it came to be a great price in the end and we would do it all over again. JSO and Justin and David made our move stressless and easy. This will most likely be our last move but would definitely call on JSO should we ever need to do it again. 100% recommend! Thanks so much JSO and Justin and David! - S and J

I have nothing but good things to say about U-pack. We've used them twice from Southern California…read moreto the Chattanooga area. In every case, the people on both ends were professional, friendly and timely. Their website was a great start -- they don't MAKE you call for quotes -- they're happy to do so by email. After doing that initially I did call (actually a few times) and always got friendly, no pressure recommendations and options. There was no nickle-and-diming nor hidden fees, and everything was delivered on time as agreed. Our contents were fine -- routine shipping, no signs of problems -- and we were entirely satisified both times. I recommend U-pack highly and would suggest they be your first call if you're looking for this type of move. A final point -- they have several move-self options that give you a range of costs, making it easy to accommodate a budget.

If you're planning a cost effective, efficient way to move, U-Pack is an excellent choice. They…read moredelivered truck, picked it up, delivered 800 miles and picked up empty truck exactly when they said they would. The folks I dealt with were profession, polite and accommodating in every way.

Please look elsewhere and save yourself the time and money. It's a shame because the movers…read morethemselves were great and hardworking. It's just the management and owner. They're so unorganized. Multiple people will tell you different things. And the owner lacks some serious integrity.. don't believe me check out the low reviews.. I'm convinced the high reviews on Google are due to them asking you to fill out the review right after they leave..before you have a chance to see all your broken items.

I scheduled my move on 4/16 with a moving date of 5/3. I'd expected an update on the arrival time…read morewhen the date drew closer. When I didn't get one I reached out the Monday before my Saturday move. I'd gotten subpar customer service from the agent I'd spoken with. He was stating a time of which I hadn't agreed to and speaking of conversations I hadn't had with anyone but should have in order to make everything work. We were able to get through that. We'd adjusted the time a bit and I was told that if a crew could get there sooner than that, they would. A few days before the moving date my time was adjusted. The crew arrived by 8:40 and began the move about 20 minutes after that as the entire crew had not made it to site yet. The move went well enough. I even tipped and paid a parking ticket that they'd received. Where we had the issue is when I asked for assistance in finding a missing box. I'd called the two numbers that I had and also text one of the numbers and neither one got back to me. I'd sent an email later in the evening to clarify that I'd located the box (I didn't label the box as they'd done so) I'd also made mention that there was another box missing and if someone could assist me with pointing out its possible location that would be great. I called this morning (5/4) to see if I could get some answers. I was met with a gentleman kind of rushing to get to the point of cutting me off. Then getting upset as I now found issue in no one responding to me. He brought up the date being Sunday (even though the hours are 24/7), people having families and lives and the job being completed. Ummm, my items are missing. I'm asking for help locating them. Your hours are 24/7. He proceeds to speak over me and then hangs up on me after I mention that I see how this will go. The items missing aren't cheap and now with this exchange I'm feeling as though you think this is ok. He then texts me our call and proceeds to engage as to where he felt as though I'd cut him off that I was then getting excited and then raising my voice. None of which actually took place and all of which is irrelevant considering that my items are missing and this exchange is leading me to believe that I'll be out thousands of dollars from a simple misplacement of a fragrance box. There was never a thought of resolve or anything. this could have been resolved by anyone of the crew that was actually there giving me a response back, the owner working on an investigation of some sort. literally anything besides what took place. I didn't call to accuse. I was just asking for direction of the location of the box. Now it seems evident to me that it is not being returned to me. Very unfortunate. The owner should probably invest in some customer service training to say the least. You can mention my interjections as the agent was trying to gaslight me. Now I've got to do a silly police report and call my bank. Very odd how this escalated. I've also added an exchange with the agent because on my google review he insisted on being dishonest. I can also add the police report. That I filed on 5/4. Updated 5/5. I can tell that you are not ok, Ty. Where does it say that I have to wait 24 or 48 hours? Is that what you all hope happens? That people don't notice their items missing until then? The website says you all are 24 hours. If someone doesn't answer by the 9:40 then I'd expect that they get to the matter urgently when they can. No one has given me a call back. I also sent an email. That went unanswered as well. You felt as though you were cut off as you were trying to gas light me. You stopped me in my speaking to give me excuses and then hung up on me because you lack professionalism and despise someone who catches on quickly. Anyone with sense would gather that from the call. I've provided it as part of my report as well. I knew exactly how this would go once you became defensive. If they moved me why would I not reach out to see if they can point me in the right direction of the item? I'm so confused as to the harm in that. I never accused anyone of stealing. I was searching for something that was missing, absent, not in sight. What resolution have you come up with as I am still stating that the box is missing? You're upset because I'm utilizing what I have to make it known that your piss poor customer service showed up loud in this event. Who is my wife? Why are you saying things without any validity? This is a literal joke. You're a literal joke. You saying you didn't steal, break or lose anything doesn't make it true. You were not here. You didn't handle the move. You mention me tipping you forgot to mention that I also paid their ticket. Which goes to show my character and debunk your claim of this being anything else than an honest review. Again you are an odd one and not interested in a resolution, customer service or anything else. I hope this reaches many to assist in not using your services.