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    Blue Ridge Mountain Water

    5.0 (1 review)
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    1 year ago

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    ReadyRefresh

    ReadyRefresh

    1.0
    (12 reviews)

    They keep delivering water and billing me after I canceled my service. I have called and emailed…read morerepeatedly. They deliver random amounts on random days weeks after they didn't show up. This has to be a scam. I'm on the phone with them a 3rd time this month because they text I have a delivery coming!

    This review is about PRIMO HOME DELIVERY WATER SERVICE which recently bought out the Ready Refresh…read morewater delivery company. If I could give PRIMO WATER minus stars, I would do so. This home delivery service has been a complete joke. Our delivery dates have been scheduled and rescheduled many times. These deliveries were to be delivered between certain hours, for which hours we have rearranged our plans so as to be at home for the deliveries. These scheduled deliveries have been routinely missed (The last 4 in a row) without any notification nor explanation. If you are relying on Primo for your water needs, expect to be left high and dry! Trying to resolve the issue is a test of patience, resolve and endurance. Be prepared to spend over 30 minutes on hold, only to be connected to an outsourced agent who cannot offer any solutions (I have spoken to an outsourced agent multiple times) and who has no authority nor ability to actually fix anything . You'll get plenty of empty promises, apologies and vague reassurances, but those have only left us with no water. You will be left waiting for water that does not arrive. It is baffling to me how a service that provides such a basic necessity, can be so poorly managed, unprofessional and indifferent to their customers time and needs. I strongly urge anyone who is thinking of engagine PRIMO WATER for their needs, to LOOK ELSEWHERE. You'll save time, money and a mountain of unnecessay aggravation.

    Blue Ridge Mountain Water - waterdelivery - Updated August 2026

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