I called Pelican Pool Service when with a problem no one else seemed to be able to fix. They came…read moreout within an hour and were professional, knowledgeable, and most importantly were able to get my pool up and running quickly. They charged less than what others did and got the job right the first time. It's been over a week and it still is running perfectly. It can be difficult when you are new to an area and don't know who to go to and get things fixed right. I've worked with others and can tell you from experience that I would not recommend anyone else and will only be using Pelican in the future. Do yourself a favor and go with the company that does things right and save yourself money at the same time. You'll be glad you did, I am. Thank you Pelican!

Very poor service. Left the filter unsealed and leaking. Cloudy water. Overflow kept filling the…read morepool. Dirty filter and sand all In the filter. When we called to complain and have it serviced correctly we were told we should just part ways. Very unprofessional.

I cannot recommend this company highly enough! After three disappointing tries with other pool…read moreservice companies, Atebey Pool Service came to the rescue. We had just moved in and the pool was in trouble, and when I called, the owner came right out to begin treatment. Then he came the next day - which was a holiday- to take the next steps. In no time we were swimming in our beautiful pool. Not only responsive and efficient, they are extremely gracious and friendly. I found a treasure here, and so will you.

Best pool service we have ever had! He does everything that you would expect and more…read more Highly recommended

Poor customer service, communication and does not respond to billing inquiries. Was not contacted…read moreas promised to schedule installation - tech shows up without notice - removes old pump and install new - sets it on manual with no instruction or consideration of how to operate. The "new" Pentair pump installed was not the model ordered, said it was an upgrade, only to find out it was a discontinued model. Pool companies are a dime a dozen around here. Thought I found a reliable pool company to work with - guess not.

I have always been impressed by their service. I have an older pool system which has needed much…read morecare and experience. Banner pools has never up-sold me, but has always offered excellent advice and affordable solutions tailored to my situation. They also stock everything I need for my pool and spa in their store in Fort Myers.

Anybody that's looking for a fantastic pool service should use this one! I inherited him with my…read moreproperty management company and never looked back! Spiro is so good I even have him doing my own family's home. He's multi talented and can fix just about anything! I've had no complaints with over a hundred properties that all use him. He's on time, trustworthy and is true to his word. He has given numerous breaks to my clients that have multiple properties and has never let anyone down. His knowledge of pools makes him well worth the money. Anybody that would like a reference feel free to contact me and I can give them a dozen or so references. A & J Consulting Inc. HIRE THIS GUY!

We used Spiro when we moved into our 5 year old house. The maintenance program we signed up for,…read morewe eventually found out, was not fully completed on a weekly basis. They failed to clean our filters and place new ones as contracted. They broke the handle on our filter tank. It took several calls to get them out there, admit their fault and get it taken care of. I quit using them since early 2025. I just found fraudulent charges on my credit card every month of this year (2026) and several months of 2025 after I used them. I called in the middle of this week regarding the many fraudulent charges and asked to hear back from them asap regarding these charges. It is Friday evening and they have not called me back. There are over $2000 of unexplained charges from them on maintenance fees. Something is very wrong with this company. I quit using them because of the poor maintenance, high maintenance and incompetence of the people who answer the office phone.

They built our pool a few years ago and have come back for warranty work on the Pentair pump…read more The pool is back and running great! Would highly recommend for a new pool or regular maintenance on yours.

I needed warranty service for a pool pump that died. Penguin Pools was absolutely swamped,…read moreservicing people who had sustained hurricane/flooding damage. Although there were some delays, everyone I interacted with was pleasant and professional. The Company Owners took care of the warranty claims process, ordered the replacement pump, and one of them saw to the prompt installation of the new pump. I can recommend them without reservation.

Craig builds a great pool. He and his staff walked us through the process of design and choice of…read moretile and pool finish which is quite a task. Deciding to add a water feature & pool heater wasn't a problem. Follow-up with issues has been easy and prompt.

We're building a custom home in Naples and our developer selected Craig Stevens at Craig's Pacific…read morePool & Spa Center (located at 930 SE 8th Terrace, Cape Coral FL 33990; phone 239-458-8600) whom we didn't know prior. After an initial meeting, he sent us a black and white engineering drawing of the pool where we had great difficulty reading the numbers even when we enlarged them. The drawing didn't incorporate some of the things we had mentioned to him, so we felt Craig wasn't listening to us, and it didn't show how the pool would fit onto our property. So, we asked him to email us a color CAD drawing to help us in this regard. Over the next two months, we asked him over a dozen times for this CAD drawing but he never responded. We complained to our master builder about him, but they wouldn't change from Craig's Pacific Pools (likely because Craig won their business by giving them the lowest price..red flag). Out of frustration, we met with a key person at Nassau Pools in Naples, who had wonderful ideas, and provided us with a beautiful color CAD drawing the next morning. Our builder said they wouldn't switch to Nassau (but we found out later that our builder had hired Nassau Pools to build pools for 2 of their model homes) so we provided their CAD drawing to Craig's Pacific Pool and Spa Center. This Nassau Pools CAD drawing was excellent, but no one noticed that the depth of the maybe 6-inch shelf holding 3 bubblers wasn't specified. Instead of asking for this important depth info, Craig decided to build our pool by assuming we wanted a "bench" that was about 3-4 feet deep, and installed bubblers that didn't even break the surface of the water. We had said we wanted the soothing sounds of the bubblers, like most customers would want. We had a meeting with Craig, and asked why he didn't ask anyone how deep the shelf should be before building, and he just shrugged his shoulders and said he it wasn't his job to do that, the plan should have had that info. OMG. He then seemed to complain that the bubblers didn't even break the water level, but he was the one who decided to build them to that height. We found out later from many friends in Naples that Craig Stevens at Craig's Pacific Pool &Spa is known as one of the worst pool builders in Naples, and only wins business with developers by being the lowest cost pool builder. He is NOT a creative pool designer who can even do a CAD drawing, and he's a clueless older man who has trouble communicating anything. He seemed nice enough, but when we were giving him tough feedback his reaction was to smile and slightly laugh. Very unprofessional and not someone any customer would want building their pool or spa. If you want a quality pool designed and built, you'd do well to stay away from Craig at Craig's Pacific Pools.

Excellent service and very fair pricing!!! We have been with Pool Science for a year now and have…read morerecommended them to many neighbors! The owner is very knowledgeable and quick to respond, should an issue occur! After the hurricane, our pool was the first on the street to be brought back to normal.