We worked with Jim from Custom Spas Direct a few years ago to get a brand new, 6 seater hot tub for…read moreour new house and we were super happy with our purchase! Not only did they give us a fair price on a Vita Spas Envie but they also financed it for us at 0% interest. We've now had this tub now for many years and have made so many memories with our friends in the backyard and gained relief for our sore muscles since our purchase in 2022! Thank you! Highly recommend Custom Spas Direct in Upland! Check them out!

During my research process, I read numerous online postings advising that a nearby, trustworthy…read moredealer is the most important aspect when buying a hot tub. Although I was about to purchase a hot tub from a large, well known dealer in Corona, I decided to look at Custom Spas Direct, which has good online reviews and happens to be very close to our house. I'm glad I did. I was not familiar with the Vita spa brand that Custom Spas Direct sells. There's very little information available online. After doing some digging, I determined that Vita is a decent, mid-range spa with competitive pricing. Nothing fancy, but it's built with good components from companies like Balboa Water Group. Dealing with Custom Spas Direct has been fantastic. It's a small company and we interacted directly with Jim Galpin, the owner. Jim is a straightforward guy and he was very helpful in choosing a spa. Since I was unfamiliar with Vita, I had a lot of questions and he patiently answered all of them. He quickly responded whenever I sent him a text with a question or request. After the purchase, he was super flexible with regard to delivery, setup timing, coordinating with the electrician's schedule, etc. The delivery and setup was quick and well done. The installer did a good job answering all of my questions. We've had the spa six months and have had a couple of minor issues. One was probably due to user error on my part and the other was not. In both cases, Jim responded to my texts immediately and quickly resolved my issue, even during a holiday week. I'm so glad I purchased from a local dealer that provides such fantastic service after the sale. I'm sure a larger dealer would not have given us the same treatment. Thanks Jim! Five stars!

Just FYI this is NOT the Garys Pool Supplies we know anymore to the customers who have came her for…read moreover 25 plus years, they were bought out 8 months ago. They are under NEW OWNERSHIP. The new manager is Dennis and he's very nice and helpful. I was looking for Daniel but he is no longer there due to buy out. I did not see any of the employees i usually see. I miss the familiar faces over the years but i will give this company a try. Miss you Gary and Son!!

I love going to Gary's swimming pool supplies because they are very knowledgeable on everything…read morethat they have and they will even give you advice on what you should do if you're having pool issues

Just finished my project with blue water and it looks wonderful. I already had a pool with this…read morehouse I bought 4 years ago but it was just one of those in ground vinyl liner pools and it was done in a way that now 23 some years later it's run its course and it was best to start from scratch and completely redo everything and go for the real pool. My challenge was I'm on a 3 level half acre lot with the pool set up in the center so this project was going definitely be different than the average back yard setup. I got a few estimates from a few different pool companies and a very good general contractorI know here in Rancho referred Kenny and Dan. They showed me there ideas and it was a way better set up than anyone else had proposed. Of course this plan was going to cost more money however Dan said if we build a pool it's something that's going to be real nice and you're going to be proud of it. I thought about it for a few weeks as these numerous pool companies all called me asking me if I was still interested as we were approaching the season to start at the end of the year and I decided I ultimately didn't want to cut corners doing more entry-level plans so I went the distance with blue waters plan. As you can see in the photos it came out came out spectacular. I have twice the deck area that I had prior a spa a heater water falls equipment that does everything by an app and in time plan to put a bar area in the large open area. They even redid did my 100 something foot wall that was starting to fall that me and my neighbor split. Buying a pool is a lot of money, but ultimately you just wanna be happy when it's done with no regrets so if you're looking to have a a pool built with no worries and to the best of it's ability You definitely want to talk to blue water. Thank you Kenny and Dan and there awesome crew who made this possible.

Dan and Kenny are the best pool makers by far. We received designs from various other companies and…read moreno one even came close to their vision and the execution was flawless. They're extremely easy to work with and their crew is great too. The rock work they do is truly like a work of art as well and reminds me of what you'd see at Disneyland only better! I highly recommend their company if you're thinking of building a pool or need any other services you cannot go wrong with Bluewater. They helped us create our dream backyard and all of our friends and family love it, we're always outside playing with the kids, and it's just a wonderful space to entertain and relax.

West Coast Pool Service and Repair recently replaced my pool pump after the old one stopped…read moreworking. They weren't the cheapest quote I received, but they were right in the middle and were the only licensed pool repair service among the companies I considered. They were responsive to my questions throughout the process, and the installer was efficient, professional, and had the new pump installed quickly. Overall, I'm very happy with the work and the experience. Would I hire them again? I hope I don't need to anytime soon...but if I do, I would definitely call them again.

We had a great experience working with David and West Coast Pools for our pool project. From start…read moreto finish, everything was completed in a timely manner, and the team was professional, responsive, and easy to work with. As with any large project, there were a few issues that came up along the way. What impressed us most was how quickly and professionally they addressed our concerns. They took the time to make things right and ensured everything was completed to our standards, which we really appreciated. The finished pool looks fantastic, and we're very happy with the end result. Because of our positive experience, we've already referred them to friends and neighbors who are considering pool remodeling of their own. We wouldn't hesitate to recommend them to others looking for quality work and excellent customer service. It's hard to find a company that stands behind its work and truly cares about customer satisfaction, and this team did exactly that.

Mike is a gentleman. Took the time out of his busy day to swing by and give an overview of my pool…read morehealth with some tests and recommendations. There was no money exchanged because he refused to take any for his time. I'll be using Mike in the future.

Great service! Very attentive. Mike and his crew took over my pool rebuild from another contractor…read morewho had failed me. During my other contractor Mike was assisting me with certain issues while I was still using the other contractor. I then decided to let Mike take over and wasn't disappointed! Mike's crew guys were great, especially when the found hidden problems that are inherent with remodeling. They were not hesitant to point them out, even it cost more $$, but saved me future problems! Ruben , the do it all guy is very knowledgeable and friendly. Jaime, his masonry guy was great also! Their work was professional and would recommend Anderson Pools!

Amazing service and repair! I interacted with Yasmin who did all the communication and scheduled my…read moreinspection and repair. Tom was the technician and did an amazing job. I had a small leak the week later that was a simple fix so Tim came out again. The inspection was $150 and the part was pricey for a new motor, but my spa is 9 years old. I highly recommend The Hot Tub Doctor!

We had a great experience. Our hot tub was running constantly and not heating the water. The guy…read morewho came out was very friendly and treated us well. Prices were very good and they didn't gouge us like I feared. Will definitely be using them for an annual maintenance check.

Stephanie was absolutely amazing throughout the entire process of purchasing our spa from Secard…read morePool & Spas! She was incredibly helpful, knowledgeable, and patient in answering all of our questions. She took the time to explain everything clearly and made sure we felt confident in our decision. You can tell she genuinely cares about helping her customers. We really appreciated her professionalism and excellent customer service. If you're looking for a spa, I highly recommend asking for Stephanie at Secard Pool & Spas!

Manuel, Eduardo and the other guy were awesome. They were very friendly and knowledgeable. Most…read moreimportantly, they were very careful in not scratching my new built redwood deck during the delivery.

Cal spas is great! We bought a new spa and were told it would be $500 to set up electrical. When…read morethe electrician showed up he said $3,000. I proceeded to get 10 quotes, and the best quote who also had the knowledge to do the job right was Rene - he got us hooked up for a lot less and he was very informative/professional throughout the process. I would highly recommend cal spas to anyone in need of electrical work for their spa.

The product needs improved! First swim spa lasted 18 months it cracked after 1 year of complaints…read moreit was replaced! The floor model delivered is worse. More cracks and peeling stickers, side that looks like melted siding under 25,000$ worth of shades to protect but the product fails. Don't buy it! I was given no selections because I was fooled into taking what could be arranged! No selection offered! Service no none existent. I was told both further service after delivery. They do not stand behind the product. 36,000 mistake not the worse in my life but it's bad mistake to buy a cal spa. The company needs to fix this seems each time I will report here to the world. Cal Spas is low end all around.

Big Shout out to Andrew!! Him and the crew were awesome workers and gave us exactly what we wanted…read moreour pool to look like . Andrew guided us through the entire plan and explained every detail. Andrew was super responsive and always kept us updated. Ramon is such a detailed worker and made it all look perfect . I definitely recommend Divine Pool service for your next pool project !

Our pool remodel was a complete success! They are very organized and thorough with their job. Our…read morepool has never looked better! They gave us a good price as well. This company is one to consider for small or large projects!

pump went out 4 days before big birthday celebration for granddaughters & friends. super hot…read moreoutside! Visions of green water and cancelled party. Jennifer to the rescue! walked me through various brands and features and put me on the install schedule for next day. Rick installed and walked me though programming features on the app. Twenty four hours later done and the party is still on! Thank you!

They are a no show , they were supposed to check the pool lights and panel , they never showed up …read more Unreliable and they don't respond