I used them for repair/maintenance on our gas logs. They were excellent! Khalil was very…read moreprofessional,wore proper PPE, very neat workmanship and now our logs are like brand new! They were excellent and ahead of appointment time

The technician showed up on time, was very professional and knew what he was doing, gave us a…read morecouple of options and good advice, and had the problem fixed in no time. Couldn't be happier!

Great service! Communicative, helpful, and thorough. Will certainly continue to use them for…read moreanything fireplace

Nate worked efficiently and was very respectful of my home. I would definitely recommend him to…read moreanyone needing fireplace service!"

I can't say enough good things about Jimmy. With all the talk of the Snowpocalypse 2026, I suddenly…read morerealized our gas logs had never been serviced since we bought our house--and I panicked. Despite a packed schedule, Jimmy made the time to come out and make sure everything was safe and ready for the storm. Price was extremely fair- I expected he would've charged way more for fitting me in. I'm incredibly grateful for people like Jimmy who truly show up for their community. Highly recommend!

Jimmy came and serviced my gas log fireplace today. Terrific service, fast efficient and friendly…read more I highly recommend him.

The only NFI Certified technician working in the area- same day service- affordable and quick to…read morerespond.

From the owner: We’re a NFI Certified company. We repair and service all makes and models of gas fireplaces. Call…read moreus today!

We had our wood stove and chimney inspected and cleaned out. The team was so professional and did a…read morefantastic job! They went above and beyond and did excellent work. So kind and helpful and knowledgeable! We're already scheduled for a cleaning next spring and would highly recommend B & D Chimney Services to anyone needing work done.

They're great! Very helpful, answered all my questions and even trained me on how to use my…read morechimney. Very friendly-I would definitely recommend them to anyone.

Absolutely recommend Ron to do anything related to your gas fireplace. He is an expert and…read moreconcentrates on this service, which is much better than the jack of all trades people who dabble. He knows these systems and is honest about things. His pricing is reasonable and there's no hidden gotchas. When I requested service, they arranged it promptly and Ron was prompt. Had him leave me a bunch of cards to give my neighbors as he immediately solved the draft problem I was having. This is a great family owned business.

I'm so glad that we found Ron. Ron was friendly, honest, and efficient with diagnoses and fixing…read more We will definitely be calling him again for our annual maintenance going forward.

I called several times to make sure an associate would be there . Never did get an answer . It's…read morevery close to my hone so I took a chance and went there . As I pulled up I saw the OPEN sign blinking. This is going my way ... or so I thought . Of coarse first things first ...I check in on yelp. Upon walking in I look around and see know one . So I walk around and then call out HELLO???HELLO??? Nothing ... so I walk back to the door and just wait . Finally a young man comes in carrying some equipment. He's very polite and directs me to a young man named Jackson . Again very polite and helpful . He let's me know Micheal the manager is on a call and Kari the lady who works this store is out . He was able to explain some things about installation and repair on my old Gas Log . Jackson offered to take my information down for Michael so he could get back with me. I am currently waiting for him to call me . I am sure this place is just having an off day , and my 3 stars is in no way a reflection on Jackson . He gave the best customer service he could . So I will update my review and possibly change my rating based on their response time in following up with me . So here's the follow up ... No one called me back and I reached out to them . I have an appointment at 2:15 tomorrow . The owner will be the one coming to look at my logs . So I'll update after the appointment .

Purchased a wood pellet stove from Mechanicsville location and had them install this stove; stove…read morewas improperly set up and the first time we used it black soot covered EVERYTHING in our entire house; owner Mike Snow came out and "supposedly" fixed the issue and didn't even attempt to compensate for the house cleaning that had to be done; after that fiasco the stove was still having issues due to the improper pipes and ventilation; long story short: don't use this company for anything. instead of having to deal with this company anymore we decided to have another company come out and clean the stove this past spring and we were notified by this company that the whole project is not up to code!! Have been dealing with the owner for the last few months trying to get this stove up to code and he has been to our house several times in the few months and every time he comes he states he needs to measure this or that and has not done anything to get this taken care of; several times he was scheduled to show up at our house and he just conveniently forgets about the appointment and never shows; he was supposed to come last Monday and "forgot to write it into his calendar"; my husband called/texted him and so he set it up for this coming Monday and he texted my husband today and stated he wouldn't be able to come until the 16th of December; sooooo... after months of dealing with the owner himself, we still have a stove that we are not able to use because it is a possible fire hazard. DO NOT USE THIS COMPANY FOR ANYTHING; POOR WORKMANSHIP, RUDE STAFF AND DOESN'T DO ANYTHING TO TRY AND MAKE THINGS RIGHT EVEN THOUGHT THEY ARE THE ONES WHO MADE THE MISTAKE.

Chim chiminey, chim chiminey, chim chim cher-ee Johnston's…read moreChiminey sweep is fast as can be Chim chiminey, chim chiminey, chim chim cher-oo Quick and clean they will work, then shakes 'ands with you

BEWARE: We hired Johnston's for a chimney inspection and cleaning, we were told by our technician…read morethat we had glazed (Stage 3) creosote buildup -- but were advised to simply keep using the fireplace and burn hot fires to reduce it. After research and hiring a CSIA certified company, we learned this advice is directly contrary to established safety guidance. Stage 3 creosote is highly flammable and requires chemical treatment or professional removal before a fireplace can be safely used again. The Chimney Safety Institute of America is explicit on this point. Following Johnston's guidance in our report could have caused a chimney fire. We requested a refund given that the inspection included advice that put our home and family at risk, they refuse to acknowledge their fault. We did not feel we received an accurate or professional service. We will be sure to look for that CSIA certification going forward, there are plenty of family owned-- in business for decades, chimney companies in our area that can be relied on to give safe and accurate advice.

Ryan arrived to clean and service my 12 year old natural gas log fireplace soon after his 11-1 time…read moreslot began. He was very pleasant and knowledgeable and answered my questions. He located a larger than necessary gap and filled it in with insulation to save energy. He cleaned it out thoroughly and it now looks brand new. You can save money having this done now. I'm glad I did. These were very nice people to work with.

Josh and Dwight did a great job installing a stacked stone wall around my fireplace. Entire shop…read morewas easy to deal with and everyone was very friendly. Highly recommend.

Called for an inspection after we purchased our home, we knew the chimney needed some work. We…read moredidn't even have a cap on. I wish I could remember the names of the two men that inspected, they were great. Let us know everything we needed asap to stop more water erosion, and didn't pressure us to get any other work done immediately. Well, we bought the house to use the fireplace, so we got everything done, from crown to flu repair. Cameron came on time as scheduled, and not only got everything repaired, but it was finished faster than estimated. They even repointed our bricks as an extra. Cost was what we expected, so while we'd love the work for free, who wouldn't, this was worth it for a safe winter season. Will be calling them for annual cleans, and when we get around to putting in a wood stove.

Used this service for yearly cleaning of our wood burning fireplace. Dillon called before arrival…read moreand showed on time, early in the window which was nice. Both technicians wore booties upon entering the home. They thoroughly inspected and cleaned the flue and sent a drone up to inspect the cap. They explained exactly what they were doing and provided photos. The work done for the amount paid was better than some of the other quotes we received. Thank you Rooftop Chimney Sweeps!