Do not trust this company they promise you bonuses for adding up they never provide them and they…read morepromise you download speeds and you get less than half of what they promise every time you contact them through technical support or the support chat system they kick you on down the road and say it'll be fixed in two or three days it's been going on for 2 months. In response to this post they said they were going to escalate this issue. They have told me the same thing over 4 timess and still nothing happens.

We haven't had an issue with Verizon. The change over from BlueGrass Celluar presented no issues…read more They allowed us to keep our plan which is basic 3GB service. Two lines. I think maybe people blame the service and its actually their cheap phone. The hills of Kentucky are a problem if you do not have an IPhone. We switched phones and it was like night and day. No more dropped calls. And I do not mean to be a advocate for Apple but their products have not presented me with near the problems. Only issue we had was an over charge on our bill from Verizon. I called and they insisted it was correct and seemed not willing to investigate it further with me. That cost them a star here. However, the next bill showed a correction for the overcharge. So there is that. I am cool with Verizon.

Shawn Wise is the son of a high school classmate and friend of mine, but I do not recommend…read morebusinesses just based on non-critical thinking and relationships. Rather, I am writing this review because I have been a customer of his expertise in computer sales, parts sales, computer service, and more. He knows what he is doing and I feel like he is a very honest person. I recommend this business highly.

From the owner: Great Cell Phone Plans, Locally Owned and Operated, Knowledgeable Staff, Friendly Customer Service…read more Products: Gaming Computers, Computer Accessories, Cell Phone Cases, Cell Phone Accessories, Cell Phones, Cell Phone Plans, Laptops, Desktops, Computers. Services: Free Diagnostics With Repair, iPhone Repair, 30-Day Warranty, 14-Day Warranty on New Phones, Unlimited High-Speed Data, Computer Repair, Laptop Repair. Brands: Hewlett-Packard, Dell, LG, Acer, iPhone, Apple, Microsoft, Samsung, Motorola, Lenovo, Alcatel, Asus, MSI. Location Facts: Near the intersection of Happy Valley Road and 31 East, located in the Nails Express Shopping Plaza next to Ralphie's Fun Center.

This store and "customer service" plain sucks. Find another location to deal with - or better yet,…read moreget rid of Verizon like I'm doing. Long time customer with SIX devices on a plan that the idiotic store employees refused to do a simple thing and the right thing to replace a phone that was sent to the store via an insurance claim...even though the store employee provided the store address as the location to send it to! They had the phone but refused to turn it over to my daughter because it was addressed to my name - the account owner - even though I made her an account manager, was on FaceTime with them offering my ID, and VERIZON CUSTOMER SERVICE was also telling them to give her the phone! What a bunch of a-holes.

Verizon customer support is "unable" to help me because I "need a new sims card". Can't do it over…read morethe phone because they say I need another phone but I only own one phone. So support said they marked me down to get a new sims I only had to go to the store no questions asked (word for word what they said). I show up and I'm refused service because I'm not the account holder. The "account holder" is my father in hospice 3 states away even though I pay the bill and had the phone on the account along with a photo ID that matches the name on the account. They didn't care and acted like I was trying to get into Fort Knox even though VERIZON SUPPORT LITERALLY TOLD ME TO GO THERE???. So version phone support can't help me and these people refuse to help me. I'm actually forced to switch to ATT which is just WILD. Additionally it's asinine how large their sign is out front. You cannot see oncoming traffic and a pedestrian was almost hit because it blocks everything to the left when you're pulling out. An extreme danger to customers and I'm like 90% sure it's illegally close as well. Anywho, 0/10 would not go here to deal with the rude and lazy "workers" here.