Stefanie had amazing customer service! Will definitely come again, and recommend dropping by this…read morestore for Asian skincare and makeup!

This store is my happy place! The staff are friendly and do a great job keeping things tidy…read more They're very helpful but also let you shop in peace, which I appreciate. They have a lot of popular asian skincare, hair care, and makeup + lesser known products that are fun finds and still effective! I've found that their products are oftentimes a better deal than what you'd get from online retailers like yesstyle/stylevana when you factor in shipping costs. It's also in a great location near heytea and ranch 99, making it a convenient stop to get all your necessities! The parking lot can get busy depending on when you go, but it's never taken me more than 5mins to find a spot. Things that would improve the experience is having more inventory (i've had a few experiences where the product I went in for are out of stock and they aren't always sure when it will be restocked). I also wish they carried the Kose tone up sunscreen, but at least there are plenty of other products to try!

Amazing! Quality products and great prices! Check her out when you're in town. Highly recommended!…read more:)

My DD and I stopped by here one Saturday and I was pleased with the lipstick, gloss and stain…read moreselection. We were able to test out as many as we wanted and I left with three new lip products.

My son likes a skin care cream from this store, so I bought him a gift card here since there was a…read morepromotion and he can buy whatever he wants from this store. Cute store with different skin care products from Asia. Service was fine. Store is nice and clean. It is located in the same plaza as Ranch 99.

I don't know who is behind management but it's pretty terrible. I went to browse while waiting for…read moremy drink at Teaspoon, and immediately at the door they had publicly shamed some kids which is such a poor look for a business. They should just keep it behind the register and ask the shoplifters to leave when they come in, not tell the public. Walking in l knew they were going to be tailing me. It's really common in Asian beauty stores but it was kinda bad here. Prices and selection are ok, there was an employee in training who greeted and rung me up and she was nice. I would come back if I really could not find something elsewhere, but they stock pretty easy to find items so I can't imagine it would be too hard to go elsewhere. I would recommend TokTok in Milpitas or even Mega Mart, which has a good Korean beauty section and you don't pay tax because it's a grocery store.

I've been getting hydra facials from Kennedy for the past 6 months and I've seen an improvement in…read moremy skin. I really appreciate that she's always prepared and on time. In addition, she's really thorough with the treatments and even gives great suggestions on how I can improve my skin overall. And my skin always feels so refreshed after the facials! Other than that, I've also been getting dysport for my crow's feet from Kevin. My experience has been great thus far and I'm very satisfied with the results. He's very knowledgeable and experienced in performing this procedure to make results very natural.

I had my first laser eyebrow tattoo removal appointment with Teresa in April 2026. During the…read moreconsultation, she was patient, professional, and comforting. I've already seen an improvement in the lifting of the ink after my first appointment, so I'm hoping Teresa can work her magic in my next appointment.

The customer service and personalized experience is the big draw. The products are also good. You…read moredon't get sold, you get recommendations and you get to buy or bring in your own containers for the product. I'm sold on this model and there aren't enough places that do this. I'm hoping by summer, I will only be using mostly these products. The laundry stuff and bars of soap are top notch. I never get tired of seeing new stuff here to try, I much prefer buying local. Appreciate you guys!

The Source Zero is an absolute gem in San Jose. I've been a loyal customer for over five years, and…read moreI can confidently say it's the best place for anyone who loves and lives a sustainable lifestyle. Bring your own jars and refill everything--from moisturizer cream, shampoo, and conditioner to laundry detergent, all-purpose cleaner, sanitizer, bath bubbles, sunscreen, and so much more. If you don't have a jar they always have some extra for no charge or some fancy once for purchase. It's such a great way to reduce waste while still getting high-quality, locally sourced products. Beyond refills, they have a wide variety of eco-friendly goods like bamboo toilet paper, reusable utensils and shopping bags, beautifully crafted soap bars, candles, natural perfumes, and even locally made jewelry. Every time I visit, I discover something new. The store has a warm, cozy atmosphere and the kind of friendly vibe that makes you feel right at home. It's more than just a store--it's a little community hub. Please support this local business--San Jose is lucky to have it!

I stopped by Kira Kira Beauty and had a really nice experience. They have a great selection of…read moreJapanese and Korean skincare and makeup, including a lot of trending products, and everything is easy to find since the store is well organized. What I really liked is that the staff don't bother you while you're browsing, but they're still there if you need help, which makes shopping feel relaxed. They also have occasional promotions and deals, which is a nice bonus. Overall, it's a comfortable place to shop and I'd definitely come back again.

Teach the "beauty advisors" to learn more about the product. They didn't know what their products…read morewere for, they didn't know what was trending. Product knowledge is everything, I bought it on Amazon instead.

As I walked through San Jose Japan town today I noticed a big sign saying Shiseido! As I entered,…read moreI found a quiet store, glass cases full of Shiseido products. I was looking for mascara primer because it is unavailable in Honolulu. Karen kindly showed me what was available in her store. I quickly purchased four which came to $100. She then advised me that I Qualified for a free gift! She showed me a chart and there were quite a few items. I wasn't sure which to choose. Surprise! It wasn't just one item, but a "kit" of products in a nice travel bag! Karen was so nice and friendly. I'm so glad I stopped in there and when I need more Shiseido products, I'll be sure to return. Interesting point. She told me after Shiseido was introduced in Hawaii, Kays was the next location in the continental US!

I really appreciated Karen's help today at this Shiseido. My Mom has been a huge Shiseido fan all…read moreher life, and I'm glad we can get expert guidance and care here! They have a huge selection. Love Shiseido products and highly recommend this store!

Popped in to Fanloli last weekend for a quick look around. I wanted to buy a cute packet of tissues…read morefor my purse that were Hello Kitty or Miffy-themed (I've been spending too much time on TikTok), but didn't find any. They did have lots of plushies, blind boxes, stickers, charms, and cute little doodads, all based on pop culture characters that are unrecognizable to me, with the exception of the famous kitty, Cinnamoroll, and Miffy. They also offer K-beauty products. This would be a good place to buy a gift for a young person.

I stoped by the Fanloli store in the Oakridge mall today to check it out. It's a cute Japanese…read morethemed store with tons of Sanrio items like plushies, school supplies, purse charms, bags, make up and hair accessories. They have a ton of Hello Kitty and friend's items. The store is very organized and items are displayed nicely. I loved all the Hello Kitty and My Melody plushies. Everything is so cute and colorful. I found a nice section of blind boxes. There are so many different ones to pick from. I decided to treat myself and get one. I chose Modusand/Sanrio character blind box. I've not seen this variety before. The one employee, working at that time, was so sweet. We were both reminiscing back to when we were kids and wished we could get anything Hello Kitty themed. Back then, they were hard to find. She helped me at the check out. It was a fast and pleasant experience. I'll definitely be back again soon.

Very accommodating! We called last minute (4:40pm ... last appt at 5pm) and the owner was able to…read moreget us in for 5:30 (SJ traffic hour sucks!) She was so attentive & even guided the other lady who seemed a bit new. They took their time and we were even offered Korean skincare products at the end while our hair was being dried. For $199 the 2 hours signature therapy is pretty worth it imo. If you go now, they're offering a BOGO 50% off. Bring a friend... or save it for next time ;)

Super shady business marketing tactics, I schedule an appt over the phone to honor the ad on the…read morewebsite, which is $39 for a head spa and facial (this was targeted to me via Instagram). I confirm on the phone the $39 is for both. When its time for the appt and I've moved around my schedule, they said spring break is over (even though the exact ad is still running on their website and is the same month, June) AND the 50% off is for a second client which it doesn't state anywhere on the ad.

Brought my son in to have his teeth whitened after the first session I seen a great difference so…read moredecided to bring them in for a second session. his teeth are pearly white now... we couldn't be happier with the results. thank you so much Betty. She is our go to person for all our families teeth whitening.

Highly recommend. The service has been professional, easy, and has provided effective results. I've…read morebeen coming here for over two years and I so appreciate this business!