Just had to share what an amazing experience this was! We went for an eight-year-old's birthday and…read morethe staff made us feel right at home. She was informative, helpful, and always available for any questions. At the end of it, the birthday girl had an amazing perfume all her own! I would recommend this for any birthday and celebration and will absolutely come back. Bonus points for giving me material so that I could transfer the perfume in the bottle that I had gotten especially for the birthday girl!

If you haven't experienced making perfumes, this shop would be for you. You will have ultimate…read moreperfume making time with detailed instructions from the staff, who super knowledgeable about making it. They also have many interesting products in the shop, including scented candles, dry flowers, shower gels, etc.

Came here with my wife and daughter. I have bad knees, one had arthroscopic surgery less than a few…read moreyears ago, so I can't stand long. Asked the girl who greeted us if they had "husband seats" she let me sit in one of the makeup chairs. Chef"s kiss. 5 stars. Thank you for the empathy.

I stopped by today to check out their new location and to look for a new blush…read more When I walked in, I noticed how spacious it was. As I was looking around someone said hello to me, I'm guessing an employee. But she dashed off so fast that I wasn't able to ask for help lol . I looked in the benefits brand area and they had a really nice selection. I didn't find the color I wanted. I think the one I had before has been discontinued. I tried finding someone to help me without any success. I decided to leave. I will try Ulta for a new blush. They are always willing to help you, right when you walk in. That's the kind of service I was hoping to get here, but that just wasn't the case. It didn't seem like they had many sales associates there. What a shame.

I was recently transferred to this pharmacy. So far, they are very patient, thorough, quick. Tasos…read morewent above and beyond. They seem over-busy - like all pharmacists at the last 4 pharmacies I was with, with too much to do. However once they are able to attend to you, they are very responsive.

I have been coming here for my medications for my family including diabetes insulin for 25 years…read more Now they have a new policy to not refill prescriptions unless you come in multiple times to basically beg for them because they say "too expensive to fill unless customer tells us they really need them" I reminded them I was diabetic for 46 years and not going to magically not be diabetic. And that I have been coming to their pharmacy for insulin for decades. But I guess money is short and Walgreens is struggling, perhaps.

i finally gave into le labo and i said i wouldn't for the longest time!!! aiyaaaa. anyway i wanted…read moreto get some samples before i fully commit to purchasing a full bottle. came in here twice recently and both times the associates were super friendly and helpful. i observed one male associate helping others and he was very helpful and even made recommendations. i've committed to one scent and im (unfortunately) about to commit to a second scent, ill be back for sure.

This location is easily accessible and pleasant to shop at. Because it's on Santana Row, parking at…read morethe Winchester Parking Garage (where your first two hours are free) puts you in easy walking distance of not only Le Labo but a wide array of other establishments. The interior is atmospherically lit--not too bright, but bright enough that all the labels are still easy to read. Though inevitable for a fragrance store, the air is strongly scented, especially because its doors are usually closed. It can make smelling some of the more subtle fragrances and items a little difficult. The service was wonderful--I was promptly greeted, and my questions were all answered quickly and succinctly. I had a nice time browsing, and there are testers for nearly all their products available for perusal. I will say that they can be a little too eager to induce you to buy more items (I think I was asked about four times if I wanted to add anything to my purchase). You're able to watch the creation of your fragrance in a little booth to the side (it is mixed upon your ordering, which I like), and the label can be customized, making it a fun choice for a gift. Because it is constituted upon ordering, though, I was advised that the scent would need a couple weeks to mature for use. Overall, I enjoyed my experience here, and I highly recommend it to fragrance fans. Their products err on the expensive side, but I found most of their scents very attractive and think there is something here to appeal to everyone.

We dropped in Glow on a whim. The place only had a few…read moreother guests so it was nice and quiet. Ephren helped out our group and showed us how to get started since it was our first time making candles. He was very patient with the kids and took his time to explain things clearly. The wax wall full of different colors was amazing and so orderly. Everyone has a good time designing candles. It is a little on the pricier side especially once the kids started to pick out charms and add ons. It looks like a great place for small party and fun activity to do with friends.

We had a wonderful time here making candles for anniversary. The services were just exceptional…read more The facility is clean, bright, and charming. It was pricey but we definitely will be back.

I stopped by to pick up a product that was showing as in stock online, but I wasn't able to find it…read moreon the shelf. I asked an associate for help, and she mentioned that the inventory system might be incorrect and directed me to two other stores that showed it in stock. Since I had already made a trip based on the website information, I asked if it might be possible to call those stores to double-check availability. She suggested I could call them myself and then headed off. I completely understand that inventory systems aren't always accurate and that things can be busy. I just wanted to share that a bit more assistance or help confirming stock would have made the experience smoother.

I had a difficult experience at Ulta and wrote about it to their corporate office. I was treated…read morewith kindness and the matter was promptly resolved. Thank you Ulta!

Do u buy perfume in this location . The price 3 times more than online shopping . We bought 1…read moreperfume for my dad he charged 50 dollars we checked online after only 17 dollars. He is not allowing us to return . Pls stay away . Rude service

Horrible customer service. Wanted to try 3 perfumes that I've been doing research online before…read moremaking a purchase. The man assisting appeared to be impatient and kept asking if I was going to buy. I said I'd like to smell the other products to make a final decision. He was visibly annoyed and I was being mindful of my selections. Was ready to drop a few hundred dollars but I'll take my business elsewhere where I don't feel pressured or unwelcomed. Spend your money elsewhere.

I had to have my ears re-pierced. In March, I had to have a brain scan and my studs had to be…read moreremoved. The nurse who put in the earrings pierced my flesh, resulting in a massive ear infection. After it was healed, I went to Sandy. She is the only one I trust with my ears. She pierced my ears without me experiencing pain. She gave me solution and pads to disinfect my ears. She threw in a free pair of earrings that I can wear after 8 weeks. The earrings are gorgeous cubic zirconia earrings. Moral of the story: Go to someone you can trust. For me, that person is Sandy.

After reading other glowing reviews about Sandy, I knew Merle Norman Cosmetics was the place to go…read more I have always had trouble inserting my earrings on the left side and now, after about two months, it has completely closed up. Sandy has such a lovely shop, she herself is so warm and inviting, not to mention such a wonderful human being. She tried countless times to re-pierce my ear but my lobes have gotten quite fat over the years and she feared she simply could not do a job she would be proud of - and that I would need to find a specialist in needle piercing. She even gave me the earrings she was trying to use on me plus a MN skin care gift. What a special experience for which I am very grateful. Thank you, Sandy!